Good food and kind employees but claiming all the washrooms are out of order; even for my young daughter who really had to go. 1/5 š
Atmosphere: 1
Food: 4
Service: 4
linda grassmann
dairy queen is the best thing that has ever happened to me
Miranda C
I know that im personally getting VERY sick and tired of putting in a mobile order hours ahead of time, only to have to wait 10+ minutes on my break to get my 1 burger. They focus on drive thru service times far too much to the point where people who ordered after me, are getting their food first. Unbelievable. They weren't even making the patties by the time I walked in, and it should be 100% complete and ready to go in the bag by the time anyone walks in to grab their order. That is unacceptable. I mobile order for a reason, and the reason is not to wait around for my food.
Atmosphere: 1
Food: 1
Service: 1
Kurtis Fernandes
This is the best dq for custom cakes! We highly recommend to anyone!
Food: 5
Service: 5
Haili Daigle
10/10 ā Amazing Experience! I had an excellent experience going through the drive-thru. The employees were absolutely amazing, so friendly, welcoming, and helpful. My food came out quickly and was delicious. Overall, it was a fantastic visit and Iāll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Mikayla Daigle
The food came out so quickly even though it was really busy in the drive thru. It was just a great experience!
Kylie Aksalnik
I love this place so much, the food was amazing and the service was delightful!
Atmosphere: 5
Food: 5
Service: 5
Shaun Alexander
Good spot to stop for lunch.
Atmosphere: 4
Food: 4
Service: 4
Travis B
After being stuck in the drive thro for 30 min to get a dipped cone and a med cherry milkshake got my dipped cone that wss already melted inside and got a strawberry milkshake and charged for a lagre Not happy with this location at all staff was frazzled and not friendly
Food: 1
Service: 1
Honey
We always have the best time when dining at this location! Definitely recommend going there. Shoutout to the manager Jas! She's the best :) everytime she's working we have a 10/10 experience.
Every time I think āgive them another chanceā the service and accuracy ends up being worse.
Only 2 customers in the building (drive thru was closed without explanation just a milk crate blocking it) messed up his order twice and when I got home I found mine was missing items too.
Waited over 10 mins each while staff complained to each other how slow it was and messed around. Fountain pop machine out of ice as well. Avoid!
Atmosphere: 1
Food: 2
Service: 1
Bailey Meisner
This is hands-down the best Dairy Queen location in Kelowna. The ice cream consistently tastes delicious and better than some of other DQ locations and Iām convinced itās because they take the time to thoroughly clean their machines, and it really makes a difference in quality and flavour. I have only ever had interactions with the staff in which they were friendly, helpful, and professional. Iāve become a regular, and every time I walk in (or drive-thru), Iām greeted warmly and made to feel like a valued customer. Yes, the drive-thru can have wait times sometimes, but the restaurant inside can also be busy and take a few extra minutes but the staff work hard and try their best.
Atmosphere: 4
Food: 5
Service: 5
Barbara Charlton
The sign made me laugh.
Atmosphere: 4
Food: 4
Service: 4
kaden Raden
went there friday july 25 and stood at the counter for about 25 minutes with nobody serving me they all just rushing around for drive thru orders yet i originally was going to go thru the drive thru but saw it wasnāt moving at all. finally i said forget it it shouldnāt be an hour long endeavour to get a blizzard. hire more or hire capable.
arkbishop1
A little more money than most of the other fast food places but I usually come here for the chicken fingers, fairly clean for its location, lots of parking and drive through
Good food and kind employees but claiming all the washrooms are out of order; even for my young daughter who really had to go. 1/5 š
Atmosphere: 1
Food: 4
Service: 4
dairy queen is the best thing that has ever happened to me
I know that im personally getting VERY sick and tired of putting in a mobile order hours ahead of time, only to have to wait 10+ minutes on my break to get my 1 burger. They focus on drive thru service times far too much to the point where people who ordered after me, are getting their food first. Unbelievable. They weren't even making the patties by the time I walked in, and it should be 100% complete and ready to go in the bag by the time anyone walks in to grab their order. That is unacceptable. I mobile order for a reason, and the reason is not to wait around for my food.
Atmosphere: 1
Food: 1
Service: 1
This is the best dq for custom cakes! We highly recommend to anyone!
Food: 5
Service: 5
10/10 ā Amazing Experience! I had an excellent experience going through the drive-thru. The employees were absolutely amazing, so friendly, welcoming, and helpful. My food came out quickly and was delicious. Overall, it was a fantastic visit and Iāll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
The food came out so quickly even though it was really busy in the drive thru. It was just a great experience!
I love this place so much, the food was amazing and the service was delightful!
Atmosphere: 5
Food: 5
Service: 5
Good spot to stop for lunch.
Atmosphere: 4
Food: 4
Service: 4
After being stuck in the drive thro for 30 min to get a dipped cone and a med cherry milkshake got my dipped cone that wss already melted inside and got a strawberry milkshake and charged for a lagre
Not happy with this location at all staff was frazzled and not friendly
Food: 1
Service: 1
We always have the best time when dining at this location! Definitely recommend going there. Shoutout to the manager Jas! She's the best :) everytime she's working we have a 10/10 experience.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Every time I think āgive them another chanceā the service and accuracy ends up being worse.
Only 2 customers in the building (drive thru was closed without explanation just a milk crate blocking it) messed up his order twice and when I got home I found mine was missing items too.
Waited over 10 mins each while staff complained to each other how slow it was and messed around. Fountain pop machine out of ice as well. Avoid!
Atmosphere: 1
Food: 2
Service: 1
This is hands-down the best Dairy Queen location in Kelowna. The ice cream consistently tastes delicious and better than some of other DQ locations and Iām convinced itās because they take the time to thoroughly clean their machines, and it really makes a difference in quality and flavour.
I have only ever had interactions with the staff in which they were friendly, helpful, and professional. Iāve become a regular, and every time I walk in (or drive-thru), Iām greeted warmly and made to feel like a valued customer.
Yes, the drive-thru can have wait times sometimes, but the restaurant inside can also be busy and take a few extra minutes but the staff work hard and try their best.
Atmosphere: 4
Food: 5
Service: 5
The sign made me laugh.
Atmosphere: 4
Food: 4
Service: 4
went there friday july 25 and stood at the counter for about 25 minutes with nobody serving me they all just rushing around for drive thru orders yet i originally was going to go thru the drive thru but saw it wasnāt moving at all. finally i said forget it it shouldnāt be an hour long endeavour to get a blizzard. hire more or hire capable.
A little more money than most of the other fast food places but I usually come here for the chicken fingers, fairly clean for its location, lots of parking and drive through
Atmosphere: 5
Food: 5
Service: 5
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