Nice smash burger, and, damn, those garlic fries, first time, loved it
Atmosphere: 5
Food: 5
Service: 5
Madison Mastre
I wanted to share some feedback regarding an experience my boyfriend, a friend, and I had here recently. We had stopped in to grab a bite to eat before heading to a movie. My boyfriend is 19, but he didn’t have his ID on him because he wasn’t planning on drinking, he was simply there just to catch up.
We were greeted at the door being told to sit wherever we liked. As soon as we sat down we were asked for our IDs, which I thought was a little strange since we hadn't even had menus yet.
When I asked the server whether you have to be 19 to be in the establishment, I was told yes, and my boyfriend was asked to leave.
What confused and disappointed us was that, shortly after, we noticed several children coming inside and being served while accompanied by their guardians. When we asked about this, we were told it was allowed because they had adults with them. However, your website states that guests under 19 must be accompanied by someone 19 or older... which he was.
The issue wasn’t the ID requirement itself, but the inconsistency in how the policy was enforced. It felt unfair that he was removed while younger guests were allowed to remain under the same conditions your website outlines.
I’m not trying to complain just to complain, the situation simply didn’t sit right with me.
- My response
I understand your obligations as a liquor-primary establishment, and I’m not questioning the legal requirements. However, the issue here was not the law, it was the inconsistent and unclear communication from your staff.
When I asked the server if someone needed to be 19 to *be* in the establishment, I was told “yes,” with no mention of ID requirements for someone who simply *appears* 19. My boyfriend was asked to leave based on that explanation alone.
Immediately after, younger minors remained inside and were being served while accompanied by guardians. When we asked about this at the time, the explanation we were given was, “It’s fine because they have adults with them.” That directly contradicts the reasoning you are now providing. This disconnect between what your staff said in the moment and what you’re explaining now is exactly why the situation felt unfair.
If the actual issue was that he looked 19 and hadn’t brought ID, that should have been communicated clearly on-site. That clarity would have prevented the entire misunderstanding.
I appreciate you saying you’ll use the feedback to improve communication, but I do want to be very clear: the experience we had was the result of inconsistent information from your team, not a misunderstanding on our end.
Thank you for addressing this, and I hope future guests receive clearer guidance.
Atmosphere: 1
Food: 1
Service: 1
Cheryl Poulsen
Place was nice but music bad bad bad.Servers were loud!8
Atmosphere: 2
Food: 4
Service: 5
Sarah S
Went to see Eric Kane. It was awesome! Beautiful spot. Great atmosphere. Good drinks and food!
Atmosphere: 5
Food: 5
Service: 5
Kathi Prosser
Stumbled onto this pub while getting my winter tires put on. What a great find, perhaps the best beef dip (prime rib) Ive ever tasted and the seafood caesar was great. Robin at the bar was Friendly and overall great experience.
Atmosphere: 3
Food: 5
Service: 5
Denise Bruce
Had a great time with our team on Friday night and watching the Jays beat the Dodgers. Service and food were both great!
Atmosphere: 4
Food: 4
Service: 5
Rocky Jarvis
Ordered prime rib..was 1/4 inch thick.. Should have been 3/4 to 2 ins thick and ordered rare a lot of sinue in meat yorkshire pudding was over done..no gravey on yorkshire...all in all not a very good meal prob never return
Atmosphere: 4
Food: 2
Service: 4
Alica Badura
Just and okay experience for us. The server we got couldn't be bothered with us basically the whole time we were there and only decided to talk to us when we were ready to leave and asked to pay. Not the friendliest of experiences from the time we got there.
The nachos ($30) were not impressive at all. All ingredients were on the top and dry chips left over. Extra fees for sour cream and guac. not surprising but a necessity as the Nachos were dry.
The selection of beer is decent and the Caesar was good as well.
Overall, I'd probably pass and go somewhere else with the hopes that maybe it was just an off night for them.
Great food. Had a very pleasant experience with the servers. Beer was fantastic. Great place to relax at the end of a days’ work and enjoy oneself.
Atmosphere: 5
Food: 5
Service: 5
Andy E
I love how much shade there is on the patio. We had a great time.
Atmosphere: 5
Food: 5
Service: 5
mike nyikos
Worst pizza ever had in my life. Was so embarrassing to take my Aunt visiting from Switzerland and uncle visiting from ontario… it was the crust, like a cracker with nice toppings though… but the crust was worse than a boxed pizza… to bad, cuz other food there wasn't so bad. But we decided on a pizza lunch and ordered 3 pizzas. We were starving so we put up with it and felt so gross after…should have gone to red bird
Atmosphere: 5
Food: 1
Service: 5
Hellene Kozak
Had a gig here recently and the staff were so nice, loved playing outside, thanks Freddy’s for having us!
Atmosphere: 5
Dan Bronswyk
Probably the worst pizza I’ve ever had. Blobs of jalapeño jelly and some green Globs.
Nice smash burger, and, damn, those garlic fries, first time, loved it
Atmosphere: 5
Food: 5
Service: 5
I wanted to share some feedback regarding an experience my boyfriend, a friend, and I had here recently. We had stopped in to grab a bite to eat before heading to a movie. My boyfriend is 19, but he didn’t have his ID on him because he wasn’t planning on drinking, he was simply there just to catch up.
We were greeted at the door being told to sit wherever we liked. As soon as we sat down we were asked for our IDs, which I thought was a little strange since we hadn't even had menus yet.
When I asked the server whether you have to be 19 to be in the establishment, I was told yes, and my boyfriend was asked to leave.
What confused and disappointed us was that, shortly after, we noticed several children coming inside and being served while accompanied by their guardians. When we asked about this, we were told it was allowed because they had adults with them. However, your website states that guests under 19 must be accompanied by someone 19 or older... which he was.
The issue wasn’t the ID requirement itself, but the inconsistency in how the policy was enforced. It felt unfair that he was removed while younger guests were allowed to remain under the same conditions your website outlines.
I’m not trying to complain just to complain, the situation simply didn’t sit right with me.
- My response
I understand your obligations as a liquor-primary establishment, and I’m not questioning the legal requirements. However, the issue here was not the law, it was the inconsistent and unclear communication from your staff.
When I asked the server if someone needed to be 19 to *be* in the establishment, I was told “yes,” with no mention of ID requirements for someone who simply *appears* 19. My boyfriend was asked to leave based on that explanation alone.
Immediately after, younger minors remained inside and were being served while accompanied by guardians. When we asked about this at the time, the explanation we were given was, “It’s fine because they have adults with them.” That directly contradicts the reasoning you are now providing. This disconnect between what your staff said in the moment and what you’re explaining now is exactly why the situation felt unfair.
If the actual issue was that he looked 19 and hadn’t brought ID, that should have been communicated clearly on-site. That clarity would have prevented the entire misunderstanding.
I appreciate you saying you’ll use the feedback to improve communication, but I do want to be very clear: the experience we had was the result of inconsistent information from your team, not a misunderstanding on our end.
Thank you for addressing this, and I hope future guests receive clearer guidance.
Atmosphere: 1
Food: 1
Service: 1
Place was nice but music bad bad bad.Servers were loud!8
Atmosphere: 2
Food: 4
Service: 5
Went to see Eric Kane. It was awesome! Beautiful spot. Great atmosphere. Good drinks and food!
Atmosphere: 5
Food: 5
Service: 5
Stumbled onto this pub while getting my winter tires put on. What a great find, perhaps the best beef dip (prime rib) Ive ever tasted and the seafood caesar was great. Robin at the bar was
Friendly and overall great experience.
Atmosphere: 3
Food: 5
Service: 5
Had a great time with our team on Friday night and watching the Jays beat the Dodgers. Service and food were both great!
Atmosphere: 4
Food: 4
Service: 5
Ordered prime rib..was 1/4 inch thick..
Should have been 3/4 to 2 ins thick and ordered rare a lot of sinue in meat yorkshire pudding was over done..no gravey on yorkshire...all in all not a very good meal prob never return
Atmosphere: 4
Food: 2
Service: 4
Just and okay experience for us. The server we got couldn't be bothered with us basically the whole time we were there and only decided to talk to us when we were ready to leave and asked to pay. Not the friendliest of experiences from the time we got there.
The nachos ($30) were not impressive at all. All ingredients were on the top and dry chips left over. Extra fees for sour cream and guac. not surprising but a necessity as the Nachos were dry.
The selection of beer is decent and the Caesar was good as well.
Overall, I'd probably pass and go somewhere else with the hopes that maybe it was just an off night for them.
Atmosphere: 3
Food: 3
Service: 2
Fun spot with good menus.
Atmosphere: 5
Food: 5
Service: 5
Great IPA. Great bowling. Had a ton of fun.
Atmosphere: 5
Service: 5
Restaurantji Recommends
Great food. Had a very pleasant experience with the servers. Beer was fantastic. Great place to relax at the end of a days’ work and enjoy oneself.
Atmosphere: 5
Food: 5
Service: 5
I love how much shade there is on the patio. We had a great time.
Atmosphere: 5
Food: 5
Service: 5
Worst pizza ever had in my life. Was so embarrassing to take my Aunt visiting from Switzerland and uncle visiting from ontario… it was the crust, like a cracker with nice toppings though… but the crust was worse than a boxed pizza… to bad, cuz other food there wasn't so bad. But we decided on a pizza lunch and ordered 3 pizzas. We were starving so we put up with it and felt so gross after…should have gone to red bird
Atmosphere: 5
Food: 1
Service: 5
Had a gig here recently and the staff were so nice, loved playing outside, thanks Freddy’s for having us!
Atmosphere: 5
Probably the worst pizza I’ve ever had.
Blobs of jalapeño jelly and some green Globs.
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