The new restaurant design is awesome and a lot more welcoming for families! Employees at this restaurant treat everyone with great respect and ensuring everyone has what they asked for! Great job! ?
Atmosphere: 5
Food: 5
Service: 5
Gurpreet Singh
I hate the smell of this restaurant
Atmosphere: 3
Food: 3
Service: 3
sean ruso
The food here is better than most McDonald's restaurants and I like that they re opened the play place. Is wheelchair accessible and has vegetarian options. Happy meal hits hard. Would
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Ice Cream Cone
Smit Patel
Great place to have fast food and great customer service. The drive thru is awesome and fast. Their cold drinks option are very good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Cathy P
Typical McDonald'
Atmosphere: 3
Food: 3
Service: 3
Camille Stanton
HORRIBLE McDonalds. I waited 2 hours for a skip delivery, watching different drivers try to go pick up and were unable to. Talked to customer support and they said McDonalds was unable to provide the food to the couriers.
Atmosphere: 1
Food: 1
Service: 1
Lydia Saunders
Lovely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burritos
Surpasser Ofgods
It's called customer service for a reason, if you don't wanna be friendly then go work in manufacturing where they are miserable together behind closed
This specific branch always disappoints me with the food they serve every visit. I regularly visit Macao Imperial Tea which is nearby to this branch and always eat my Quater pounder meal after. First visit I had with this branch, they didn’t put the extra mayo I added in my burger, needed to go back to the manager and ask to check, that time they just got my burger and just add mayo without even saying anything. The same time, I ate my maple filled donut found out that it was completely frozen, ending me to just spit it out and did not finished it all. After that, I email my feedback using the instruction in their receipt.Second experience, after taken my milktea again at Macao Imperial tea, tried to get the same meal that I usually order with Mcdonalds, and this branch still serve me the same poor quality of donut. Literally frozen.Then on I said I will never dine-in in this specific branch-Hollywood North.Today, I got hungry after shopping at Value Village, few minutes walk away from this branch and wanted a quick snack so I ended up dining in here again. Same meal ordered, mayo is missing again even there is a sticker in my burger box saying extra “chicken dressing”. Surprisingly, maple donut was not frozen this time but when I bit it, it seems like it was microwaved much just to serve it. It didn’t feel like any maple donut I tried from other branch. The icing is completely melted and the dough feels like old and not fresh.I dont know what is happening in this branch, but seriously, this is the worst Mcdonalds branch I have tried here in Kelowna.Harvey Ave, Walmart at Banks and the one at Lakeshore branch was doing an amazing job except for this one branch.Though I must say this branch looks clean and well maintained but I think they need to focus on the quality of their food.
Atmosphere: 5
Food: 1
Service: 3
Clinton “CJ” Edwards
This has been my go to McDonald's for many years. Very rarely do they make mistakes and almost always have pleasant staff. I would rate a perfect 3 x 5 stars. But let's be honest. The food is not fine dining and the atmosphere is. Well. MacDonald's ?I still recommend this store!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Egg Mcmuffin
Jason Clark
Staff are great knows what I want as soon as I get to the
Atmosphere: 3
Food: 5
Service: 3
Bev Kenzie
Food was hot and tastyService was great!Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin
Lei Cao
I saw the staff didn't wash hands after using the washroom? Unfortunately we already finished our breakfast
17 bucks for a combo are you crazy ?
Atmosphere: 1
Food: 1
Service: 1
The new restaurant design is awesome and a lot more welcoming for families! Employees at this restaurant treat everyone with great respect and ensuring everyone has what they asked for! Great job! ?
Atmosphere: 5
Food: 5
Service: 5
I hate the smell of this restaurant
Atmosphere: 3
Food: 3
Service: 3
The food here is better than most McDonald's restaurants and I like that they re opened the play place. Is wheelchair accessible and has vegetarian options. Happy meal hits hard. Would
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Ice Cream Cone
Great place to have fast food and great customer service. The drive thru is awesome and fast. Their cold drinks option are very good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Typical McDonald'
Atmosphere: 3
Food: 3
Service: 3
HORRIBLE McDonalds. I waited 2 hours for a skip delivery, watching different drivers try to go pick up and were unable to. Talked to customer support and they said McDonalds was unable to provide the food to the couriers.
Atmosphere: 1
Food: 1
Service: 1
Lovely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burritos
It's called customer service for a reason, if you don't wanna be friendly then go work in manufacturing where they are miserable together behind closed
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Egg Mcmuffin
Nice clean and
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This specific branch always disappoints me with the food they serve every visit. I regularly visit Macao Imperial Tea which is nearby to this branch and always eat my Quater pounder meal after. First visit I had with this branch, they didn’t put the extra mayo I added in my burger, needed to go back to the manager and ask to check, that time they just got my burger and just add mayo without even saying anything. The same time, I ate my maple filled donut found out that it was completely frozen, ending me to just spit it out and did not finished it all. After that, I email my feedback using the instruction in their receipt.Second experience, after taken my milktea again at Macao Imperial tea, tried to get the same meal that I usually order with Mcdonalds, and this branch still serve me the same poor quality of donut. Literally frozen.Then on I said I will never dine-in in this specific branch-Hollywood North.Today, I got hungry after shopping at Value Village, few minutes walk away from this branch and wanted a quick snack so I ended up dining in here again. Same meal ordered, mayo is missing again even there is a sticker in my burger box saying extra “chicken dressing”. Surprisingly, maple donut was not frozen this time but when I bit it, it seems like it was microwaved much just to serve it. It didn’t feel like any maple donut I tried from other branch. The icing is completely melted and the dough feels like old and not fresh.I dont know what is happening in this branch, but seriously, this is the worst Mcdonalds branch I have tried here in Kelowna.Harvey Ave, Walmart at Banks and the one at Lakeshore branch was doing an amazing job except for this one branch.Though I must say this branch looks clean and well maintained but I think they need to focus on the quality of their food.
Atmosphere: 5
Food: 1
Service: 3
This has been my go to McDonald's for many years. Very rarely do they make mistakes and almost always have pleasant staff. I would rate a perfect 3 x 5 stars. But let's be honest. The food is not fine dining and the atmosphere is. Well. MacDonald's ?I still recommend this store!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Egg Mcmuffin
Staff are great knows what I want as soon as I get to the
Atmosphere: 3
Food: 5
Service: 3
Food was hot and tastyService was great!Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin
I saw the staff didn't wash hands after using the washroom? Unfortunately we already finished our breakfast
Atmosphere: 3
Food: 3
Service: 1