New Empress Chinese Cuisine
1924 Summit Dr Unit 110, Kelowna
(250) 860-3883
Recent Reviews
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Don’t pay attention to the negative comments, this place is a must try. The food is full of flavor, great quality, generous portions, and very reasonable for the price. I ordered the combo for one, and the owner was kind enough to let me swap in items not on the set menu. I went with the ginger beef, fried rice, and cashew gai ding, everything was so good. Was plenty leftover to take home. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Do not order Chinese food from here. Probably the worst Chinese food experience we have ever had. Ginger beef was hard as rock … sauce was like glue … chow-mein is supposed to have sprouts, genuine chow-mein noodles … and vegetables … we got hard noodles - not cooked very well … boiled disgusting chicken … it was like bad pasta night in little China … the pot sticks were gross … not pork dumplings 🥟… even the emoji is more appealing as to what we’re supposed to put in our mouths … super bad - super bad experience …! DO NOT ORDER FROM HERE - SAVE YOURSELVES! SAVE YOUR MONEY … oh ya … the lady said when we called to complain … “you just don’t like the way I cook” … no I said “you just can’t cook.” AND IT SMELT SUPER DISGUSTING 🤮 IN THE RESTAURANT
Atmosphere: 1
Food: 1
Service: 1
Fast friendly service, great food, i highly recommend this place!
Atmosphere: 5
Food: 5
Service: 5
We’ve been ordering from this family for 20+ years. No better Chinese food in town. 🤩
Atmosphere: 5
Food: 5
Service: 5
Food is good and quite a large portion for the price.
Atmosphere: 3
Food: 5
Service: 5
Staff was so welcoming, and helpful, she was gave us best customer service, the food are fresh and hot and worth to pay
Atmosphere: 5
Food: 5
Service: 5
The food was great for a late night Chinese dinner run the fried rice was seasoned well think dark fish sauce added. Over all would definitely go again as it wasn’t greasy.
Atmosphere: 3
Food: 5
Service: 4
Hidden gem. Not a lot of seating so good to get take out. Some of the best Chinese in town with good portion sizes, decent prices and great flavour! You know the place is good when they are using the good soy sauce 🤌 will be back again 9.5/10
Atmosphere: 4
Food: 5
Service: 5
Very nice quiet and clean place. Food is excellent, fair prices, fair portions and the best was the service
Atmosphere: 5
Food: 5
Service: 5
Best people and they offer the best food and services
Restaurantji Recommends
My friend showed me this place and I was not disappointed! The food was excellent, the portion sizes were large, and Amy was such a great host. I will definitely be back.
Went in for dinner and Amy was so kind and provided great service! I would highly recommend.
Absolutely outstanding! New Empress Chinese Food Restaurant is a hidden gem that delivers exceptional dining experiences. From the moment you walk in, the atmosphere is welcoming, and the staff is incredibly friendly and attentive. The food is nothing short of amazing and the portion sizes are extremely generous. Highly recommend New Empress to anyone looking for top-tier Chinese food. Can't wait to return!
Fantastic food and even better service. The owner Amy welcomed us with such a lovely smile and made sure we left satisfied. Recommending this Chinese to every single one of my friends. I will most definitely be going back!
Great food and wonderful staff, Amy is the best.
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