Getting a 1 star because of price and portion size. I went here for my birthday lunch and ordered salmon and tuna sashimi with an ebi roll. My wife ordered 3 regular/small rolls, Nothing special. (she's tiny). Our bill was $58 before tax and tip. The service was great so I feel bad about leaving a lousy review but I honestly won't be back. The sashimi was frozen and yet was falling apart. It was very thin and a very small portion. The ebi roll was literally the same size as a Maki roll. I ordered an additional California roll to help fill me up (I'm not a big guy) but was also very small like a Maki roll and hardly anything inside. I don't mind paying good money for good food and I know people are making cut backs but I really think they can do better.
Atmosphere: 3
Food: 1
Service: 4
Matthew Ho
Good food, quick serviceParking: Lots
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Rainbow Roll, Tokyo Roll
Wendy B
A warning I don't normally post anything but I am a bit tired of being told that imitation crab is fine for a person with a shellfish allergy. I am tired of not being able to eat my food because a restaurant does not read the instructions. I always ask for my food to be packed separately as I have an allergy to shellfish. My food keeps coming packaged with California rolls. As most are aware these are made with imitation crab. Imitation crab has crab has crab in it. Just not much. For someone with an anaphylactic shellfish allergy though this could be deadly. I have copy and pasted below the answer to the question. "Can someone eat imitation crab if they are allergic to shellfish? Likely not. This is because imitation crab typically contains 2% or less of king crab meat (shellfish) and also contains natural and artificial extracts of crab and lobster." Please stop packaging shellfish, imitation or not, with other foods when someone specifically says they have an allergy. Don't assume you know better. Don't assume that you know the severity of the allergy. If a customer asks you to package something separately due to an allergy please give them the benefit of the doubt as to know what they are asking for rather than assuming you know better. I have had multiple take out orders from this restaurant that have all showed up with my food nestled in next to the California rolls. I lose half of my dinner due to this. I am tired of it. I will not order from here again and am posting this as information for the staff at this restaurant and for future customers.
Wendy B.
A warningI don't normally post anything but I am a bit tired of being told that imitation crab is fine for a person with a shellfish allergy. I am tired of not being able to eat my food because a restaurant does not read the instructions. I always ask for my food to be packed separately as I have an allergy to shellfish. My food keeps coming packaged with california rolls. As most are aware these are made with imitation crab. Imitation crab has crab has crab in it. Just not much. For someone with an anaphylactic shellfish allergy though this could be deadly. I have copy and pasted below the answer to the question."Can someone eat imitation crab if they are allergic to shellfish? Likely not. This is because imitation crab typically contains 2% or less of king crab meat (shellfish) and also contains natural and artificial extracts of crab and lobster."Please stop packaging shellfish, imitation or not, with other foods when someone specifically says they have an allergy. Don't assume you know better. Dont assume that you know the severity of the allergy. If a customer asks you to package something separately due to an allergy please give them the benefit of the doubt as to know what they are asking for rather than assuming you know better.I have had multiple take out orders from this restaurant that have all showed up with my food nestled in next to the california rolls. I lose half of my dinner due to this. I am tired of it. I will not order from here again and am posting this as information for the staff at this restaurant and for future customers.
Sophie Zhong
I paid over 40 dollars, plus tips, for one chicken udon soup and one tonkotsu ramen. Chicken is not fresh, should not be offered to customers. Additionally, there were only three small pieces of pork in the tonkotsu ramen. Food quality was not good. This was my worst noodle experience in Kelowna.
Atmosphere: 2
Food: 1
Service: 1
Trevor Sinclair
Was OK. Sushi was passable and seemed rushed. Didn't hold together well. Don't know if I would go out of my way to go there but if I was there and hungry it works.
Atmosphere: 3
Food: 3
Service: 3
Dan Plumb
Delicious food, quick and friendly service, great price!
Atmosphere: 5
Food: 5
Service: 5
Travis Teather
Ordered a sashimi lunch box. The portion size was overly small compared to other sushi places. That would have been ok if the food was good, but it was not. The tuna was old and fishy and not prepared well having some silver skin still attached. The chicken was ok but rubbery. The imitation crab on the cali roll was old or off because it did not taste good. I would have send this all back if I hadn't taken out to eat. The service was short and abrupt. Much better options than here.
Atmosphere: 3
Food: 1
Service: 1
bill ewen
Super fresh And delicious.Rainbow roll was so good .We had 2 of them.They even steamed the prawns and left out the crab so I could have it gluten-free!
We discovered this tiny hidden restraint a few months backFood is just fantasticStaff is so amazingly friendlyMy wife and I regularly order the combination for 2, which is about a 4 coarse meal for $50 ( All Together )Just so happy to have found this place. I would say tell your friends but I want to keep it a secret.
Atmosphere: 5
Food: 5
Service: 5
Michael Dunington
Excellent food; fantastic service. Would recommend.
Atmosphere: 4
Food: 4
Service: 5
Samuel Lee
Cozy little place hidden beside the save on foods! Great food and great service!
Atmosphere: 5
Food: 5
Service: 5
John Anderlic
We ordered a lot of sushi for friends and they sent 2 pairs of chop sticks and barely any soy sauce. When I called for help they were very rude and did not care to help.
OGKJames Dean
I have been frequenting this establishment since 2003, and I consider it to be one of the finest sushi restaurants in Kelowna. Its location is also ideal, as it is centrally located near the mall and other prime shopping destinations in the city. Recently, I revisited the restaurant to sample its newly revamped menu. I must say, their chicken karaage dish is one of the best in the Okanagan region. I highly recommend this restaurant. The tempura is crispy, the sushi is expertly rolled, and the green tea is always hot. Overall, I would give this establishment a rating of 6 out of 5 stars.
Been coming here for years and it's always always
Atmosphere: 5
Food: 5
Service: 5
Getting a 1 star because of price and portion size. I went here for my birthday lunch and ordered salmon and tuna sashimi with an ebi roll. My wife ordered 3 regular/small rolls, Nothing special. (she's tiny). Our bill was $58 before tax and tip. The service was great so I feel bad about leaving a lousy review but I honestly won't be back. The sashimi was frozen and yet was falling apart. It was very thin and a very small portion. The ebi roll was literally the same size as a Maki roll. I ordered an additional California roll to help fill me up (I'm not a big guy) but was also very small like a Maki roll and hardly anything inside. I don't mind paying good money for good food and I know people are making cut backs but I really think they can do better.
Atmosphere: 3
Food: 1
Service: 4
Good food, quick serviceParking: Lots
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Rainbow Roll, Tokyo Roll
A warning I don't normally post anything but I am a bit tired of being told that imitation crab is fine for a person with a shellfish allergy. I am tired of not being able to eat my food because a restaurant does not read the instructions. I always ask for my food to be packed separately as I have an allergy to shellfish. My food keeps coming packaged with California rolls. As most are aware these are made with imitation crab. Imitation crab has crab has crab in it. Just not much. For someone with an anaphylactic shellfish allergy though this could be deadly. I have copy and pasted below the answer to the question. "Can someone eat imitation crab if they are allergic to shellfish? Likely not. This is because imitation crab typically contains 2% or less of king crab meat (shellfish) and also contains natural and artificial extracts of crab and lobster." Please stop packaging shellfish, imitation or not, with other foods when someone specifically says they have an allergy. Don't assume you know better. Don't assume that you know the severity of the allergy. If a customer asks you to package something separately due to an allergy please give them the benefit of the doubt as to know what they are asking for rather than assuming you know better. I have had multiple take out orders from this restaurant that have all showed up with my food nestled in next to the California rolls. I lose half of my dinner due to this. I am tired of it. I will not order from here again and am posting this as information for the staff at this restaurant and for future customers.
A warningI don't normally post anything but I am a bit tired of being told that imitation crab is fine for a person with a shellfish allergy. I am tired of not being able to eat my food because a restaurant does not read the instructions. I always ask for my food to be packed separately as I have an allergy to shellfish. My food keeps coming packaged with california rolls. As most are aware these are made with imitation crab. Imitation crab has crab has crab in it. Just not much. For someone with an anaphylactic shellfish allergy though this could be deadly. I have copy and pasted below the answer to the question."Can someone eat imitation crab if they are allergic to shellfish? Likely not. This is because imitation crab typically contains 2% or less of king crab meat (shellfish) and also contains natural and artificial extracts of crab and lobster."Please stop packaging shellfish, imitation or not, with other foods when someone specifically says they have an allergy. Don't assume you know better. Dont assume that you know the severity of the allergy. If a customer asks you to package something separately due to an allergy please give them the benefit of the doubt as to know what they are asking for rather than assuming you know better.I have had multiple take out orders from this restaurant that have all showed up with my food nestled in next to the california rolls. I lose half of my dinner due to this. I am tired of it. I will not order from here again and am posting this as information for the staff at this restaurant and for future customers.
I paid over 40 dollars, plus tips, for one chicken udon soup and one tonkotsu ramen. Chicken is not fresh, should not be offered to customers. Additionally, there were only three small pieces of pork in the tonkotsu ramen. Food quality was not good. This was my worst noodle experience in Kelowna.
Atmosphere: 2
Food: 1
Service: 1
Was OK. Sushi was passable and seemed rushed. Didn't hold together well. Don't know if I would go out of my way to go there but if I was there and hungry it works.
Atmosphere: 3
Food: 3
Service: 3
Delicious food, quick and friendly service, great price!
Atmosphere: 5
Food: 5
Service: 5
Ordered a sashimi lunch box. The portion size was overly small compared to other sushi places. That would have been ok if the food was good, but it was not. The tuna was old and fishy and not prepared well having some silver skin still attached. The chicken was ok but rubbery. The imitation crab on the cali roll was old or off because it did not taste good. I would have send this all back if I hadn't taken out to eat. The service was short and abrupt. Much better options than here.
Atmosphere: 3
Food: 1
Service: 1
Super fresh And delicious.Rainbow roll was so good .We had 2 of them.They even steamed the prawns and left out the crab so I could have it gluten-free!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Rainbow Roll
Restaurantji Recommends
We discovered this tiny hidden restraint a few months backFood is just fantasticStaff is so amazingly friendlyMy wife and I regularly order the combination for 2, which is about a 4 coarse meal for $50 ( All Together )Just so happy to have found this place. I would say tell your friends but I want to keep it a secret.
Atmosphere: 5
Food: 5
Service: 5
Excellent food; fantastic service. Would recommend.
Atmosphere: 4
Food: 4
Service: 5
Cozy little place hidden beside the save on foods! Great food and great service!
Atmosphere: 5
Food: 5
Service: 5
We ordered a lot of sushi for friends and they sent 2 pairs of chop sticks and barely any soy sauce. When I called for help they were very rude and did not care to help.
I have been frequenting this establishment since 2003, and I consider it to be one of the finest sushi restaurants in Kelowna. Its location is also ideal, as it is centrally located near the mall and other prime shopping destinations in the city. Recently, I revisited the restaurant to sample its newly revamped menu. I must say, their chicken karaage dish is one of the best in the Okanagan region. I highly recommend this restaurant. The tempura is crispy, the sushi is expertly rolled, and the green tea is always hot. Overall, I would give this establishment a rating of 6 out of 5 stars.