Worst opa experience evar!!! This location was so bad. Very disappointed. Both of the staff were very rude and didn’t smile or anything. Very bad customer service. Wasn’t expecting much but the vibe from staff were super rude. Food was also wasn’t good. Chicken skewers were small and salad wasn’t mix and it didn’t taste good the wrap bread was brunt and it taste good. I am a regular customer of opa ! So I know how they taste. Disappointing. Will not be coming back to this location.
The food was ok for the price/quality ratio. But the chicken skewers had been warming up for a long time... there were no potatoes... the employees didn't seem happy to be there. I will go to another restaurant next time.
Michelle O
All staff at Opa's on Banks Rd in Kelowna are awesome but a special shout out too "Prabhjeet and Gurbhej" These two ladies are the BEST; they see me coming and have my order memorized along with my rewards number. They are always there, smiling, friendly, efficient and just really great at their job. I own a company and if they had the skills that I require I would hire them in a second!!!!! My food is always quick, hot and exactly what I've asked for.Parking: You are able to park right in front of the store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Calamari, Tzatziki 1 5oz, Greek Salad, Caesar Salad & Chicken, Mega Platter
Rebecca Carson
I have gone to this location a few times only because it's in a convenient location other wise I definitely would not go. Each time I have gone in I get rude customer service. The cashier looks miserable the entire time. Last night we asked to have fries instead of potato's for one of the platters and we got a rude "No" when we have asked for that in the past and it was completely fine. Maybe get some happier workers and teach them customer service. Not that the location cares but we won't be going back.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Greek Salad
Kris Luiza Holok
4 little pieces of chicken, really? Greek salad with 3 pieces of tomato, cmon this is large company and franchise I believe it can be done better. Edo Japan from now on just aroundthe corner,Sorry.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Greek Salad, Opa Platter
Jennifer Taylor
Portions have gotten so small. It's better to goto a restaurant where you will get a bigger portion and better quality for the same price.
Atmosphere: 2
Food: 1
Service: 2
Chantelle Rokaa
Fries are cold and have no seasoning, wrap had a ton of lettuce, beef was so chewy and too big to even eat.
Food: 1
Felicia I
Awesome place! They gave us all their extra food at the end of the night.
Atmosphere: 5
Food: 5
Service: 5
Ashley
I went in today to grab a takeout lunch, and when I filled my fountain drink, I interrupted a ton of fruitflies that were hanging out in the overflow reservoir. I was so shocked at the amount of bugs that I put a lid on my drink, grabbed my food, and left. On the way to the car, I started thinking that these flies had probably been in the spout and the entire drink machine. Threw my entire meal in the garbage. If there was enough stagnant spilled pop to collect bugs and not be noticed by the staff, how bad is the rest of the store? Yuck.
Atmosphere: 1
Food: 1
Service: 2
Wesley Nygaard
Ordered takeout for my office. Ordered food for approximately 8 people. They had it all ready to go in 20 minutes. It was a very good experience.Parking: Lots of parking available
Gupreet and Parnter gave great service, super fast with quality food! Very organized! Will definitely be back!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyro Wrap, Greek Salad
Zach Jones
Staff was rude, and apathetic. When no olives on a salad was requested, they said its too late, then proceeded to add olives to the salad. Since it was a large order I asked for it to be bagged up, and they simply tossed a paper bag on the counter and went back to what they were doing without saying a word.
Atmosphere: 1
Food: 2
Service: 1
O7056FZrickh
Popped in to pick up lunch for my daughter and me, was greeted immediately with a friendly smile. Great service & food. Even offered a bag to carry my order out at no charge!! Nice job Opa & Happy 25th Anniversary!! Will be back for sure ?
Yasmin Somji
The service was good but food we ordered was burnt. The portion was v small too.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Opa Platter
Karanveer Singh
good service from gurpreet singh and prabh kaur. very patient guys. excellent customer service.
Worst opa experience evar!!! This location was so bad. Very disappointed. Both of the staff were very rude and didn’t smile or anything. Very bad customer service. Wasn’t expecting much but the vibe from staff were super rude. Food was also wasn’t good. Chicken skewers were small and salad wasn’t mix and it didn’t taste good the wrap bread was brunt and it taste good. I am a regular customer of opa ! So I know how they taste. Disappointing. Will not be coming back to this location.
Recommended dishes: Calamari, Chicken Wrap, Opa Platter
The food was ok for the price/quality ratio. But the chicken skewers had been warming up for a long time... there were no potatoes... the employees didn't seem happy to be there. I will go to another restaurant next time.
All staff at Opa's on Banks Rd in Kelowna are awesome but a special shout out too "Prabhjeet and Gurbhej" These two ladies are the BEST; they see me coming and have my order memorized along with my rewards number. They are always there, smiling, friendly, efficient and just really great at their job. I own a company and if they had the skills that I require I would hire them in a second!!!!! My food is always quick, hot and exactly what I've asked for.Parking: You are able to park right in front of the store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Calamari, Tzatziki 1 5oz, Greek Salad, Caesar Salad & Chicken, Mega Platter
I have gone to this location a few times only because it's in a convenient location other wise I definitely would not go. Each time I have gone in I get rude customer service. The cashier looks miserable the entire time. Last night we asked to have fries instead of potato's for one of the platters and we got a rude "No" when we have asked for that in the past and it was completely fine. Maybe get some happier workers and teach them customer service. Not that the location cares but we won't be going back.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Greek Salad
4 little pieces of chicken, really? Greek salad with 3 pieces of tomato, cmon this is large company and franchise I believe it can be done better. Edo Japan from now on just aroundthe corner,Sorry.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Greek Salad, Opa Platter
Portions have gotten so small. It's better to goto a restaurant where you will get a bigger portion and better quality for the same price.
Atmosphere: 2
Food: 1
Service: 2
Fries are cold and have no seasoning, wrap had a ton of lettuce, beef was so chewy and too big to even eat.
Food: 1
Awesome place! They gave us all their extra food at the end of the night.
Atmosphere: 5
Food: 5
Service: 5
I went in today to grab a takeout lunch, and when I filled my fountain drink, I interrupted a ton of fruitflies that were hanging out in the overflow reservoir. I was so shocked at the amount of bugs that I put a lid on my drink, grabbed my food, and left. On the way to the car, I started thinking that these flies had probably been in the spout and the entire drink machine. Threw my entire meal in the garbage. If there was enough stagnant spilled pop to collect bugs and not be noticed by the staff, how bad is the rest of the store? Yuck.
Atmosphere: 1
Food: 1
Service: 2
Ordered takeout for my office. Ordered food for approximately 8 people. They had it all ready to go in 20 minutes. It was a very good experience.Parking: Lots of parking available
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mega Platter
Restaurantji Recommends
Gupreet and Parnter gave great service, super fast with quality food! Very organized! Will definitely be back!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyro Wrap, Greek Salad
Staff was rude, and apathetic. When no olives on a salad was requested, they said its too late, then proceeded to add olives to the salad. Since it was a large order I asked for it to be bagged up, and they simply tossed a paper bag on the counter and went back to what they were doing without saying a word.
Atmosphere: 1
Food: 2
Service: 1
Popped in to pick up lunch for my daughter and me, was greeted immediately with a friendly smile. Great service & food. Even offered a bag to carry my order out at no charge!! Nice job Opa & Happy 25th Anniversary!! Will be back for sure ?
The service was good but food we ordered was burnt. The portion was v small too.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Opa Platter
good service from gurpreet singh and prabh kaur. very patient guys. excellent customer service.
Atmosphere: 5
Food: 5
Service: 5