If I could give negative stars I would. Terrible management. Long time customer treated like a liar after receiving a awful tasting sandwich, stale and musty. First worker was on the ball and clearly knows how doing a little can go a long way, offering a replacement and apologizing for the not up to par food, Instead of offering a simple replacement manager intervened and made me feel like a liar and embarrassed me in store, terrible customer service, argued and even showed manager a message from corporate offices stating to redo the order and was still denied, manager said they required a coupon, which is not accurate. Simple fix, so now complaint sent to corporate and will be rectified regardless. This manager should not be running any location as he does not treat his own clients with respect. Very poor service Quiznos. *Update* I have left a review and complaint on your feedback and waiting for reply
Atmosphere: 1
Food: 1
Service: 1
Dustin
Walked in to get a sandwich and the lady who everyone is complaining about in other reviews was doing taking veggies out of a bin. She heard me come in, didn't even ask me if I wanted anything for about five minutes. I should have probably left at this point but I wanted a Quiznos sandwich. She then proceeds to say "what do you want" in the rudest tone and slapped together a sandwich with no care. I should have just left but I didn't. I chose to give you my business and I won't be returning. If you hate your job and hate being in this country just go back. Not really sure why Indians buy these business and ruin them.
Atmosphere: 1
Food: 1
Service: 1
Hefty Chicken
Very hard to eat a sandwich like this on your break in your car...absolutely falling apart.
Food: 2
M L
Very hard to eat a sandwich like this on your break in your car...absolutely falling apart.
Food: 2
Jenn Bern
If you hate your job so much, get a different one! I got there tonight and no one was there, I waited maybe 2 minutes then a young lady came out from the back slamming things around and snapped "what do you want?" And I said "I'm sorry?" She marginally softened her apparent hatred for life then I noticed she absolutely SMOTHERED the bread in sauce after I had said no sauce. My bad, I should have confirmed she heard me through her rage. She then aggressively threw out the bread and made a new one. I asked her if she was ok because she was clearly in the worst mood and she said something about the sauce and I said that she was clearly upset before I even ordered and she said it was family stuff and not her fault and I said it was not MY fault and she's in customer service. Absolutely appalling behavior. I don't care what's going on in your personal life, you treat every customer like gold OR you go work somewhere that doesn't have customers. Freaking ignorant !
Atmosphere: 1
Food: 3
Service: 1
Sasha Sekhon
Just love their sandwiches. So gooood, never disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Kim Harry
It was a while since we had Quiznos, and man it was great. Friendly staff, fresh food, and clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Ali Zareei
I recently had a mixed experience at the Quiznos in Kelowna. The staff were unfriendly and seemed unhappy with my order. I ordered three boxes of food and was told I needed to place my order two hours in advance, even though the store was empty and remained so until they completed my order. It’s understandable if they were busy, but this policy felt unnecessary given the lack of customers.
On a positive note, the food was good and fresh, which was the one redeeming factor of the visit. Overall, while the food quality was satisfying, the lack of customer service was disappointing.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Sandwich
Gretchen Netz
Consistently good food. The restaurant is always clean. The girls working there do a great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Guacamole, Turkey Ranch & Swiss Sub of the Day
Ktown
I been going to the location fr couple months as stop by home depot their employees they don't smile surely rude they make u feel ur ther fr free food god help canada
Accepted order on DD, then marked restaurant as closed and canceled 20 minutes later. Food is middling but service is poor
Atmosphere: 2
Food: 3
Service: 1
Shirzad Alamyar
Sukh made our subs and she was very friendly and helpful! Thank you ?
Atmosphere: 5
Food: 5
Service: 5
Stepahnie Patrick
Worker was soo mumbly and frowned the whole time... Could barely hear her. Blankly stared at us with a dirty look. Only talked when necessary but still could make out what she was saying. I said I didn't want the vinaigrette instead wanted the Mesquite and she didn't tell me she already put a ton of the red wine on there and put mayo instead. Was drowned sauce... I asked for extra of all veggies was still super flat ..
Atmosphere: 2
Food: 2
Service: 1
Stepahnie Legoff
Worker was soo mumbly and frowned the whole time... Could barely hear her. Blankly stared at us with a dirty look. Only talked when necessary but still could make out what she was saying. I said I didn't want the vinaigrette instead wanted the Mesquite and she didn't tell me she already put a ton of the red wine on there and put mayo instead. Was drowned sauce... I asked for extra of all veggies was still super flat ..
Atmosphere: 2
Food: 2
Service: 1
Patch Mcq
great sandwich and girls. classic italian rosemary parm =)
If I could give negative stars I would. Terrible management. Long time customer treated like a liar after receiving a awful tasting sandwich, stale and musty. First worker was on the ball and clearly knows how doing a little can go a long way, offering a replacement and apologizing for the not up to par food, Instead of offering a simple replacement manager intervened and made me feel like a liar and embarrassed me in store, terrible customer service, argued and even showed manager a message from corporate offices stating to redo the order and was still denied, manager said they required a coupon, which is not accurate. Simple fix, so now complaint sent to corporate and will be rectified regardless. This manager should not be running any location as he does not treat his own clients with respect. Very poor service Quiznos. *Update* I have left a review and complaint on your feedback and waiting for reply
Atmosphere: 1
Food: 1
Service: 1
Walked in to get a sandwich and the lady who everyone is complaining about in other reviews was doing taking veggies out of a bin. She heard me come in, didn't even ask me if I wanted anything for about five minutes. I should have probably left at this point but I wanted a Quiznos sandwich. She then proceeds to say "what do you want" in the rudest tone and slapped together a sandwich with no care. I should have just left but I didn't. I chose to give you my business and I won't be returning. If you hate your job and hate being in this country just go back. Not really sure why Indians buy these business and ruin them.
Atmosphere: 1
Food: 1
Service: 1
Very hard to eat a sandwich like this on your break in your car...absolutely falling apart.
Food: 2
Very hard to eat a sandwich like this on your break in your car...absolutely falling apart.
Food: 2
If you hate your job so much, get a different one! I got there tonight and no one was there, I waited maybe 2 minutes then a young lady came out from the back slamming things around and snapped "what do you want?" And I said "I'm sorry?" She marginally softened her apparent hatred for life then I noticed she absolutely SMOTHERED the bread in sauce after I had said no sauce. My bad, I should have confirmed she heard me through her rage. She then aggressively threw out the bread and made a new one. I asked her if she was ok because she was clearly in the worst mood and she said something about the sauce and I said that she was clearly upset before I even ordered and she said it was family stuff and not her fault and I said it was not MY fault and she's in customer service. Absolutely appalling behavior. I don't care what's going on in your personal life, you treat every customer like gold OR you go work somewhere that doesn't have customers. Freaking ignorant !
Atmosphere: 1
Food: 3
Service: 1
Just love their sandwiches. So gooood, never disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
It was a while since we had Quiznos, and man it was great. Friendly staff, fresh food, and clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I recently had a mixed experience at the Quiznos in Kelowna. The staff were unfriendly and seemed unhappy with my order. I ordered three boxes of food and was told I needed to place my order two hours in advance, even though the store was empty and remained so until they completed my order. It’s understandable if they were busy, but this policy felt unnecessary given the lack of customers.
On a positive note, the food was good and fresh, which was the one redeeming factor of the visit. Overall, while the food quality was satisfying, the lack of customer service was disappointing.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Sandwich
Consistently good food. The restaurant is always clean. The girls working there do a great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Guacamole, Turkey Ranch & Swiss Sub of the Day
I been going to the location fr couple months as stop by home depot their employees they don't smile surely rude they make u feel ur ther fr free food god help canada
Restaurantji Recommends
Accepted order on DD, then marked restaurant as closed and canceled 20 minutes later. Food is middling but service is poor
Atmosphere: 2
Food: 3
Service: 1
Sukh made our subs and she was very friendly and helpful! Thank you ?
Atmosphere: 5
Food: 5
Service: 5
Worker was soo mumbly and frowned the whole time... Could barely hear her. Blankly stared at us with a dirty look. Only talked when necessary but still could make out what she was saying. I said I didn't want the vinaigrette instead wanted the Mesquite and she didn't tell me she already put a ton of the red wine on there and put mayo instead. Was drowned sauce... I asked for extra of all veggies was still super flat ..
Atmosphere: 2
Food: 2
Service: 1
Worker was soo mumbly and frowned the whole time... Could barely hear her. Blankly stared at us with a dirty look. Only talked when necessary but still could make out what she was saying. I said I didn't want the vinaigrette instead wanted the Mesquite and she didn't tell me she already put a ton of the red wine on there and put mayo instead. Was drowned sauce... I asked for extra of all veggies was still super flat ..
Atmosphere: 2
Food: 2
Service: 1
great sandwich and girls. classic italian rosemary parm =)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
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