Food lukewarm (far from “sizzling”) barely any chicken in the “chicken” stir fry, broccoli not pleasing… When told them about it, they get upset and reluctantly add a spoon of the same. Love Chinese food… not this one!
Atmosphere: 3
Food: 1
Service: 1
Samuel Robinson
Very good when fresh!
Atmosphere: 3
Food: 4
Service: 3
Mike Mullalysmith
Overall the taste was fine however 90% of my 17$+ dish consisted of noodles with very little of anything else wouldn't recommend this place if I just wanted a plate of ramen noodles I'd buy and make it at home for 2$ not 17$ people get you head out of your butt
Atmosphere: 3
Food: 3
Service: 3
Carol roth
Do not order from here!!!!!!!!!! I ordered wonton soup to go as it was cold outside and I wanted a nice hot bowl of soup!! The guy in the back told the girls up front it would be 5 min wait!! No problem. I waited 10-15min and when I got home and poured it into a bowl there were exactly 3 wontons in it and a few slices of broccoli stacked on a bowl 3/4 full of rice noodles!!! Not exaggerating!! The noodles had soaked up any broth that may have been in there!! I’ve never seen rice noodles in wonton soup!! They hid the noodles on the bottom. So disgusting!! And for what they charged me for it was a rip off!! I don’t eat out much but I’m positive I will never eat here again!! I should have taken it back but I live 15min out of town and it was -12 outside.
Atmosphere: 1
Food: 1
Service: 1
Shawn Waters
Wow. Never thought that I would ever post a review but today was something that needed to be addressed. MAKE SURE YOU CHECK YOUR BILL! Sweet old lady behind the counter gave herself a tip before handing me the debit machine! When I challenged it she said she didn't do it and refunded me the tip. Thing is it has to be selected in order to be applied so she obviously did. Anyway before you pay make sure you check that that innocent old lady didn't give herself a little extra. Only reason I noticed was because I thought it was weird I didn't get a tip option. Funny thing is I would have left her a bigger tip than she left herself if she hadn't tried to be all shady. PSA watch it out there this business obviously has some shady business practices.
Rose Rodriguez
The quality of the food you serve is not worth the price.Please do not serve your customers a soggy veggies or leftovers.The sesame chicken I had was dry and hard or chewy.The stir fry veggies was not freshly cooked.It was soft, overcooked and soggy.Always prioritize the quality of the meal you serve.
D Barrett
I recently dined there on a Friday at 4pm. The food was very good and I had excellent service. I will be returning to dine again.
Atmosphere: 5
Food: 5
Service: 5
Ali Glam
I was going to get some food for lunch. But as I was approaching the counter, I watched the girl blow her nose and then touch everything, which grossed me out.
Atmosphere: 1
Food: 1
Service: 1
Ashley Krenn
Constantly getting worse and worse. The chicken was hard and stringy and inedible. $15 meal the only thing that could be eaten was the rice. Extremely disappointing
Atmosphere: 1
Food: 1
Service: 1
Robert Wood
They also have a location in Vernon, but they have a different menu options. I find that odd. I expected the same options in Kelowna and was very disappointed I didn't. They have an amazing bourbon chicken in their Vernon location, bit not Kelowna. I wonder why that is? That would be like going to a McDonald's that didn't have Big Macs!
The worst imitation Chinese food, the bbq pork is dyed with color with no taste . The quality is below standard. The service is even worst then the food. Asked for an extra bowl they said they need to charge. Order noodle soup and was not provide with chopsticks. They said they don’t have chopsticks!! What Chinese restaurant don’t have chopsticks. Just stay away and don’t waste your hard earn money.
Atmosphere: 1
Food: 1
Service: 1
Kailynn Barber
Wish i looked at the reviews before ordering. Lady put the side of sweet and sour sauce in the box of food with the lid not on properly, sweet and sour over everything ? pretty bad customer service, rushing to get the customer out of their faces, act as if the customers are annoying them. This place had ALOT of work to do. Can't even call about the complaint I have becusse the number isn't in service, such a joke.
Phuong Nguyen
Grilled chicken meat is not grilled chicken but boiled chicken without color and I really can't eat it because the food is so bad
Service: 1
Margaret
I paid 19.00 for a pop and combo B. I really understand that prices have skyrocketed so I rarely treat myself. Wish I hadn’t. Slimy tasteless garbage which I threw out after 3 bites. So disappointed. Don’t mind paying but at least make it edible. Used to be good. Note to self: eat at home
Food lukewarm (far from “sizzling”) barely any chicken in the “chicken” stir fry, broccoli not pleasing… When told them about it, they get upset and reluctantly add a spoon of the same. Love Chinese food… not this one!
Atmosphere: 3
Food: 1
Service: 1
Very good when fresh!
Atmosphere: 3
Food: 4
Service: 3
Overall the taste was fine however 90% of my 17$+ dish consisted of noodles with very little of anything else wouldn't recommend this place if I just wanted a plate of ramen noodles I'd buy and make it at home for 2$ not 17$ people get you head out of your butt
Atmosphere: 3
Food: 3
Service: 3
Do not order from here!!!!!!!!!!
I ordered wonton soup to go as it was cold outside and I wanted a nice hot bowl of soup!!
The guy in the back told the girls up front it would be 5 min wait!! No problem. I waited 10-15min and when I got home and poured it into a bowl there were exactly 3 wontons in it and a few slices of broccoli stacked on a bowl 3/4 full of rice noodles!!! Not exaggerating!! The noodles had soaked up any broth that may have been in there!! I’ve never seen rice noodles in wonton soup!! They hid the noodles on the bottom.
So disgusting!!
And for what they charged me for it was a rip off!!
I don’t eat out much but I’m positive I will never eat here again!!
I should have taken it back but I live 15min out of town and it was -12 outside.
Atmosphere: 1
Food: 1
Service: 1
Wow. Never thought that I would ever post a review but today was something that needed to be addressed. MAKE SURE YOU CHECK YOUR BILL! Sweet old lady behind the counter gave herself a tip before handing me the debit machine! When I challenged it she said she didn't do it and refunded me the tip. Thing is it has to be selected in order to be applied so she obviously did. Anyway before you pay make sure you check that that innocent old lady didn't give herself a little extra. Only reason I noticed was because I thought it was weird I didn't get a tip option. Funny thing is I would have left her a bigger tip than she left herself if she hadn't tried to be all shady. PSA watch it out there this business obviously has some shady business practices.
The quality of the food you serve is not worth the price.Please do not serve your customers a soggy veggies or leftovers.The sesame chicken I had was dry and hard or chewy.The stir fry veggies was not freshly cooked.It was soft, overcooked and soggy.Always prioritize the quality of the meal you serve.
I recently dined there on a Friday at 4pm. The food was very good and I had excellent service. I will be returning to dine again.
Atmosphere: 5
Food: 5
Service: 5
I was going to get some food for lunch. But as I was approaching the counter, I watched the girl blow her nose and then touch everything, which grossed me out.
Atmosphere: 1
Food: 1
Service: 1
Constantly getting worse and worse. The chicken was hard and stringy and inedible. $15 meal the only thing that could be eaten was the rice. Extremely disappointing
Atmosphere: 1
Food: 1
Service: 1
They also have a location in Vernon, but they have a different menu options. I find that odd. I expected the same options in Kelowna and was very disappointed I didn't. They have an amazing bourbon chicken in their Vernon location, bit not Kelowna. I wonder why that is? That would be like going to a McDonald's that didn't have Big Macs!
Atmosphere: 3
Restaurantji Recommends
Noddles soup not same as picture posted
Food: 1
The worst imitation Chinese food, the bbq pork is dyed with color with no taste . The quality is below standard. The service is even worst then the food. Asked for an extra bowl they said they need to charge. Order noodle soup and was not provide with chopsticks. They said they don’t have chopsticks!! What Chinese restaurant don’t have chopsticks. Just stay away and don’t waste your hard earn money.
Atmosphere: 1
Food: 1
Service: 1
Wish i looked at the reviews before ordering. Lady put the side of sweet and sour sauce in the box of food with the lid not on properly, sweet and sour over everything ? pretty bad customer service, rushing to get the customer out of their faces, act as if the customers are annoying them. This place had ALOT of work to do. Can't even call about the complaint I have becusse the number isn't in service, such a joke.
Grilled chicken meat is not grilled chicken but boiled chicken without color and I really can't eat it because the food is so bad
Service: 1
I paid 19.00 for a pop and combo B. I really understand that prices have skyrocketed so I rarely treat myself. Wish I hadn’t. Slimy tasteless garbage which I threw out after 3 bites. So disappointed. Don’t mind paying but at least make it edible. Used to be good. Note to self: eat at home
Atmosphere: 2
Food: 1
Service: 4
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