Snowshoe Sam's
5375 Big White Rd, Kelowna
(250) 765-5959
Recent Reviews
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Michelle saved my dog from a Tesla Cybertruck. Pulled the lad out and knocked him for hating dogs. She then picked me up in her arms and flew me away into the stratosphere and showed me the stars. 11/10 Michelle for President!
Atmosphere: 5
Food: 5
Service: 5
Sam’s!!!!!! Michelle is the back bone of this venue 🦴😩🤟🏽 seriously such an attentive, friendly kind waitress give her a pay raise rn xoxox
Atmosphere: 5
Food: 5
Service: 5
Michelle was the best server!!
Atmosphere: 5
Food: 5
Service: 5
Worst service ever! Was looking forward to the burger but after sitting for 20 min with no service we left! Might have been 15 people in the bar
Atmosphere: 1
Service: 1
Terrible services, waiter walked by us 3 times without even looking . Maybe ten people in the restaurant .
Service: 1
Been here every winter for 20 years. You pretty much have to go here when you're up at big white. Easily my favorite place to call it a day at lunch.
Atmosphere: 5
Food: 4
Service: 5
Good food and great service
Atmosphere: 5
Food: 5
Service: 5
I used to love Snowshoe Sam’s for the great après drinks and grub and lively nightlife — and now I love it just as much for the friendly service and welcoming, kid-friendly atmosphere for an early dinner. It’s always our go-to spot with family and friends when we’re up at the hill.
No matter what age or stage of life you’re in, Snowshoe Sam’s truly wonderful has something for everyone.
Atmosphere: 5
Food: 5
Service: 5
Great vibe, 3 pool tables, good tunes, great bartenders!
Please don't hire DJ switchback next season.
Restaurantji Recommends
Recently, my family of four visited Snowshoe Sam’s for lunch, and while the food and drinks were delicious, our experience was marred by some unexpected service issues.
Our server, Raquel, was friendly and engaging at first, and we enjoyed chatting with her. My dad made a light-hearted joke about her name, which she responded to by referencing an actress we weren't all familiar with. This seemed to create a bit of disconnect in our conversation, and while we tried to keep the mood light, it felt like the tone shifted.
Unfortunately, midway through our meal, we were switched to another server. While the new server was nice, her apology for the “confusion” felt awkward and didn’t ease the discomfort we felt from the transition. It left us puzzled about what had happened and why the switch occurred.
Despite the service hiccups, we thoroughly enjoyed our smash burgers and drinks, which were truly top-notch. We appreciate the effort that goes into the food and hope that future visits will be smoother.
We’ll definitely return, hoping for improved communication and service, as we’d love to enjoy more wonderful days at Snowshoe Sam’s without the awkwardness we experienced this time. We wish Raquel the best and hope she can find ways to enhance her communication skills if she remains in the service industry. Thank you for the delicious food and drinks!
Jesse is the best bartender out! Always a smile on his face and the quickest service on the mountain, makes my night everytime.
Atmosphere: 5
Food: 5
Service: 5
Always a fun time at Sam’s, enjoy the atmosphere and pool tables. Can be hard to navigate on a busy night, but otherwise a great place to visit.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burger
Best pizza on the mountain 😍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
cypher is the best bartender out always a smile on his face and fastest service on the mountain, makes my night every time!!
Atmosphere: 5
Service: 5
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