Starbucks
532 Yates Rd, Kelowna
(250) 864-1228
Recent Reviews
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Service was very slow, they always seem to dedicate more attention to those in the drive thru, rather than the people standing right in front of them.
Busy busy busy but good service and great staff
Love the coffee, and the service was super fast and friendly.
Too expensive
Just gall darn awesome service
Great coffee ☕️
I live in Oliver. It's a hundred & thirty KM south of the Yates location. It's a great place outside of the usual hustle & bustle of the Orchard Park location. The staff is ever-changing, but I'm sure it's due to my sporadic visits.
I may be from Oliver, but I could easily see myself becoming a regular here...
Always Strawberry oat matcha my favourite
Iv never put 2 stars anywhere im all about positivity! But this is too much. Yesterday at 2:50 “ish” I walked in to get just one americano I left with that coffee at 3:30 ish ! The staff were lovely it was not their fault at all this is management. Why you have only 3 staff on at that time of day. Apparently this is always like this. Do Better!!!! Not fair on ur staff and those deserve “ staff of the month “ because they were so polite and calm .
This is not ok, it breaks down moral and willingness to want to work there.
I feel so petty leaving this because all my reviews are happy, but this bothered me.
I'm a partner at another starbucks, but live much closer to this one, so it's the one I come through most often.
I can't say much for in-store experiences, but the drive-through is almost always spectacular. They are fast, efficient, and friendly.
Tanya is my absolute favorite, and she always puts a smile on my, or my mom's face.
Overall I always have a pleasant, if not spectacular experience at this starbucks.
Restaurantji Recommends
This is the cleanest Starbucks I've ever been to. Seriously. I can see my reflection on every surface in here. So impressive!
Atmosphere: 5
Food: 5
Service: 5
I came to get a quick coffee, I didn’t get any kind of greeting, all the staff just walking around looking busy but not even helping the customers standing in line. Took such a long time to finally place my order and no apology for the wait or anything. This is not normal service at all, it’s extremely slow and not friendly. Just odd stares from staff, a smile or a greeting goes a long way in customer service
shoutout
Atmosphere: 5
Food: 5
Service: 5
Extremely inconsistent, random closures, slow drive thru.
Note - sit in seems closed evenings. its 7pm and they're only doing drive thru or mobile orders. Seems odd as there was a staff of 4 people behind the counter....?
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