Starbucks
Guisachan Village Centre, 2365 Gordon Dr, Kelowna
(250) 800-6067
Recent Reviews
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Starbucks sucks overpriced packaged food and horrible coffee
Very fast, friendly, service and drinks were delicious and exactly as ordered. Edmonton area locations should take note on how to run them like this one.
Atmosphere: 5
Food: 5
Service: 5
I need this moment every day ?
Atmosphere: 5
Food: 5
Service: 5
Horrible service, take 40 minutes to make two chai Frappuccino, and they did it wrong, don’t come to this Starbucks they take for ever, and not well service
Service: 1
Very friendly staff!
Atmosphere: 4
Food: 2
Service: 5
Always great
Atmosphere: 5
Food: 5
Service: 5
Got my
Atmosphere: 5
Service: 5
3* only because it's better than Tim Hortons ???
Atmosphere: 4
Food: 3
Service: 4
Went in here today to catch up with a friend and have coffee. Upon entering I noticed - as per usual - that there were very few open tables. Unfortunately the reason for this was not an excess of customers but one table and a number of chairs being taken up by 6 or 7 Starbucks Employees!! The chairs had been taken from other tables leaving the tables open but nowhere to sit.When I asked the person behind the counter if there were any chairs where we could sit, she looked around blankly but said nothing. I mentioned and pointed out to her that All the Staff were taking up the only places to sit and she along with another member of staff just looked around all confused.It appeared that the staff were having some kind of training, which I understand is necessary - however what is NOT necessary is the staff taking all the chairs while the PAYING CUSTOMERS have nowhere to sit. As I work in the same Mall, I know that this training session was being done at a peak time - not very smart and myself having been in Tourism and Customer Service for over 20 years, I believe this is totally unacceptable, but what is more unacceptable is nobody - Senior Staff or otherwise did anything to try and alleviate the situation.Bad Customer Service All Round.
Service: 1
Small but friendly little
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
Took them almost 25 min to make my iced latte and bagel making me late for work and my iced latte was made wrong but I didn’t have time to fix
Atmosphere: 1
Food: 3
Service: 1
Pressed "no tip" for a 5 dollar drink purchase. Blank stare, no thank you, no eye contact and felt like I personally wronged the lady taking my money. It's your job to serve coffee. If you WOW me, you get a tip. This is the opposite of a tip. 2pm-ish Nov 28th.
I needed a place to do some work while waiting for someone to finish an appointment nearby. I dropped in and Lexxie took my order. She is an absolute bright ray of sunshine and I am sure she cheers people up everyday.My only slightly negative comment is that the Island Oat Bars seem to be much thinner than they used to be (I know 'shrink-flation' is a thing everywhere these days.)
Atmosphere: 4
Food: 3
Service: 5
☆☆☆☆☆ Trinta Strawberry Coconut Refresher or Grande Ristretto Creme Brûlée...couldn't decide?So Got Both ???!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Refresher
Fast, consistent, nice atmophere.
Atmosphere: 4
Service: 5
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