Subway
Groves And Pandosy, 3001 Pandosy St, Kelowna
(250) 763-4004
Recent Reviews
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I will not be going back that for sure my sub was soggy and gross the lettuce look like it been out for a week it a sub and they can’t get it right do better subway
Atmosphere: 1
Food: 1
Service: 2
We did take out, Sidharth was pretty good with his customer service! He was very quick with making sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Having a bad experience at this location. Girl wearing red bangles was soo rude. I requested the other girl to grill my sandwich. But the girl with red bangles we said can’t grill you sandwich. I saw first subway in my life that do not grill the sandwich on customer request. She told our black mate will get dirty and even the bread was not fresh. Worst customer service. Never recommend this place to visit. Timing 8:42:42 pm. 4 April,2024
Atmosphere: 1
Food: 1
Service: 1
Excellent food, the lady couldn't understand me as I'm from England but that's OK I'm used to it. Very friendly though.
Atmosphere: 4
Food: 5
Service: 5
It's a
Atmosphere: 5
Food: 5
Service: 5
Rude staff ????
It's subway. I go for the consistency.
Atmosphere: 4
Food: 4
Service: 4
I have ordered many times from this location through app, I always get disappointed from their service. They don’t follow instructions . Sometimes they forget to putt stuff in my sandwich and most of time they don’t grill my sandwich. Today , when I ask them to grill my sandwich’s they denied it and told me that their manager doesn’t allow it. I was disappointed from them
Atmosphere: 1
Food: 1
Service: 1
I would not go to this store again. If other locations can grill the sandwiches why you guys can not grill the sandwiches.Very disappointed!
Atmosphere: 1
Food: 1
Service: 1
Horrible service!! If I could give zero stars, I would! Over-charged me and was rude to boot!! Poor customer service compared to other Subways in town, will never come back here again and would suggest everyone to go to the other locations!!
Service: 1
Restaurantji Recommends
Employees go fromCash register to putting on gloves with no hand washing. Gross. After years of pandemic we still aren’t able to figure out basic hand washing ? Makes you wonder what goes on in the back of the store.
I never leave reviews but man this subway is lacking. From the quiet depressing atmosphere to the “fresh” ingredients that look like they were put out a day and a half ago and the employee who barley washed her hands before making my lacklustre sub which I had to throw out. Terrible experience, hope management cares enough to look into this location.
DON'T GO TO ANY SUBWAY. Their tagline "Eat Fresh" is no longer accurate. Supply chain issues lead to 90% of the veggies looking like they came out of a compost bin. Actually disgusting.
Atmosphere: 2
Food: 1
Service: 2
Service was fabulous considering a shortage of employees. They gave fast, friendly service with a smile ?. The food was fresh, and they didn't need to be asked for extra they put enough veggies ....I'd be back, no question. The restaurant was super clean
Vegetarian options: Had lots of veggies and nomeat opions .
Atmosphere: 4
Food: 5
Service: 5
Food was good but they forgot to cut my sub, was pretty awkward to eat.
Atmosphere: 4
Food: 5
Service: 5
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