Subway
Cook And Gordon, 3818 Gordon Dr #11, Kelowna
(250) 869-4760
Recent Reviews
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So I went there 2 hours before they closed. No one was there. They were cleaning so I guess that’s a good thing. Took 5 minutes of the 2 of them fighting to serve me. After one of them decided I wasn’t to big of an inconvenience to serve. She helped me. I ordered 2 subs. After starting both she told me she didn’t have the stuff to make the second sub. I said I will only take the one. She was then mad I didn’t switch to another one. At any point before she second one was started she could have told me. She then made the one sub I ordered wrong after I told her 3 times what to put on it. Then when I paid and didn’t tip she glared and sighed at me like the tip (which in my world is for good service not bad service) is her right. If this is your only choice for food you should just go home and dig in the very bottom of your pantry for the food that has been there for over 10 years and eat that!
Pretty upset with our recent visit to this location. Staff seemed to have no customer service and acted annoyed with our order. Sat down to eat our sandwich at 8pm and staff were mopping very close and around our table. Too close for comfort. Made us feel unwelcome (2 hours before closing). After finishing our sandwiches, staff glared at us as we left. Confused as to why we were treated like an annoyance to them, although that seems to be a common theme here lately.
Bad service, I went here in the evening and staff was so rude and weird, they gave me looks and rolling their eyes and food was not tasted good.
Athul was great ? Great Customer Service ?
Atmosphere: 5
Food: 5
Service: 5
Subway is in the top three fast food chains it's always the same anywhere in the world.
Atmosphere: 3
Food: 5
Service: 4
I recently visited the Subway location and was thoroughly impressed. The service was friendly, fast, and efficient. My sub was made to perfection – fresh, delicious, and packed with a generous amount of toppings. It's great to see such attention to detail and quality. I'll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Clean store, tasty food, friendly service from Ankush and Arsh! Eat here all the time, recommended!
Atmosphere: 5
Food: 5
Service: 5
It's the worst subway ever. They are understaffed and ridiculously slow. Better off going to another location.
Atmosphere: 1
Food: 2
Service: 1
Yesterday I visited the store around 03:15 and ordered footlong. The employee name Ankush provided me great experience.he was so bright and friendly.i was completely impressed with his service and professionalism. This is my favourite location in kelowna . The veggies were fresh . Service was amazing . Can’t complain.
Atmosphere: 4
Food: 5
Service: 5
Boy loves ❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just another subway nothing special
Atmosphere: 3
Food: 3
Service: 3
Super place I was happy. Really can't complain.
Atmosphere: 4
Food: 5
Service: 5
I went into Subway to get a salad and Jazz had to change the lettuce, she opened the container and the lettuce was visibly brown. I asked Jazz for new lettuce and she very rudly said she just changed it and refused to get new lettuce that was not brown. I refused to eat the lettuce and we both left. Absolutely disgusting, you should be ashamed of yourselves.
Atmosphere: 1
Food: 1
Service: 1
Typical Subway.
Atmosphere: 3
Food: 3
Service: 3
Usually this is my favourite place. Unfortunately the evening staff has gone wayyyyyy downhill and I was appalled this evening by how rude the young girl was who was helping a young boy infront of me. Not only did she sigh n rill her eyes at him multiple times, she proceeded to send him away to get his mothers help. I was so so disheartened and it absolutely made my experience terrible. Even the sandwich tasted awful after watching that interaction. The manager jazz is absolutely lovely and I’m hoping by following up with her this won’t happen again. Just so so so so sad!!
Atmosphere: 1
Food: 4
Service: 1
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