Subway
Cook And Gordon, 3818 Gordon Dr #11, Kelowna
(250) 869-4760
Recent Reviews
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Placed a mobile order, The same order few days ago tasted so good. The girl that works this morning made the worst wrap possible. She did not follow the instructions at all. Wont go again to that location
Atmosphere: 1
Food: 1
Service: 1
Server nov she was very polite and having awesome welcoming spirit
Atmosphere: 5
Food: 5
Service: 5
You can savor every flavor in each dish
Atmosphere: 5
Food: 5
Service: 5
i think every worker here hates doing there jobs, it’s slow, food sucks all of it is dry and looks like it’s rotting… with flys all over the place. the workers do not even attempt to put the sandwich together properly or cut it in half. i ordered a 6 pack of chocolate chip cookies and go m&m ones. this store is truly just awful i do not recommend going here with a single bone in my body. it’s so messy in there that it’s haunting and the workers are visibly upset with the fact that something has been ordered and they now have to do there job. manager deal with your people.
Atmosphere: 1
Food: 1
Service: 1
The gluten free bread is terrible, hard to eat because it's so crumbly and dry, apart from that it's a regular old subway with all the toppings and staff that sometimes don't speak much English
Atmosphere: 2
Food: 2
Service: 2
This was the weirdest subway experience of my entire life. When I went up to the counter from the get-go the workers felt and acted like they were being held hostage and they didn’t talk to us. It was very odd. Then I sat down and ate my sandwich it tasted sad Anyway anyways cookie was good doe 💯💯🔥🔥 Also, what the hell they got Pepsi, but no Coke
Atmosphere: 1
Food: 3
Service: 1
Arsh was very rude she disrespected me, cussed at me and when I told her to relax she told me to pay and then I payed and she never gave me my food so I just left.
Atmosphere: 1
Food: 1
Service: 1
arsh the lady in subway was very rude and very short tempered asked her how her day was and she shrugged
Honestly, one of the laziest Subways I've been to. I've had my sandwich manhandled, they never have soup because they just don't feel like making it, and now they have not restocked bread inventory in about 2 weeks. The only reason I kept going back was because location. There not a lot of food options in the area
My 6 in was barely five
Atmosphere: 1
Food: 1
Service: 1
Arsha and ashi or whatever her name is rude as hell
Restaurantji Recommends
All of these locations have grills available for sandwiches, yet they still refuse to use them—even when the grill was right there. I really don’t understand the unwillingness to provide a simple service like grilling. It just comes across as laziness.
Have been to this location three times now, and every time there portioning is ridiculous lol. Salads with one handful of spinach and trying to upcharge? I also have a very limited diet due to ibs, so I like building it my way. I asked for the ingridients in a dressing for a salad once, and they gave me the wrong dressing as they described with onions and garlic which triggers my gut to inflame. Also ordered a sandwhich today and they gave me 5 pieces of spinach. I had to ask for several ingridients more, but cucumbers they put on 20 for a 6inch sub, ridiculous
Atmosphere: 3
Food: 1
Service: 2
So I went there 2 hours before they closed. No one was there. They were cleaning so I guess that’s a good thing. Took 5 minutes of the 2 of them fighting to serve me. After one of them decided I wasn’t to big of an inconvenience to serve. She helped me. I ordered 2 subs. After starting both she told me she didn’t have the stuff to make the second sub. I said I will only take the one. She was then mad I didn’t switch to another one. At any point before she second one was started she could have told me. She then made the one sub I ordered wrong after I told her 3 times what to put on it. Then when I paid and didn’t tip she glared and sighed at me like the tip (which in my world is for good service not bad service) is her right. If this is your only choice for food you should just go home and dig in the very bottom of your pantry for the food that has been there for over 10 years and eat that!
Atmosphere: 1
Food: 1
Service: 1
Pretty upset with our recent visit to this location. Staff seemed to have no customer service and acted annoyed with our order. Sat down to eat our sandwich at 8pm and staff were mopping very close and around our table. Too close for comfort. Made us feel unwelcome (2 hours before closing). After finishing our sandwiches, staff glared at us as we left. Confused as to why we were treated like an annoyance to them, although that seems to be a common theme here lately.
Bad service, I went here in the evening and staff was so rude and weird, they gave me looks and rolling their eyes and food was not tasted good.
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