The Old Spaghetti Factory (Kelowna)

I visited the OSF last night with my son and our family friend. We had a wonderful meal together. The food was delicious and our waitress was ‘top-tier’. Her name was Olivia (receipt * 448983). She deserves a raise ;)
This restaurant is always consistent and doesn’t break the bank as long as you aren’t a big drinker.

Parking: Parking is quite good at this location, and free.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, Marinara Sauce, Spaghetti and Meatballs

We were a bit early for our reservation but were accommodated quickly. The place was very busy but our server Presley was attentive, funny and efficient. He was working his section hard as there was a large group of 10 or so as well, but still managed to keep us topped up. The food was delicious, as always. A must stop when we’re in town visiting our daughter.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Alfredo Mushroom Ravioli, Lasagna, Penne with Chicken, Salad

Great value, portions and taste. Best bartender and server in town Kira!! Recommend you try to get a seat in her section.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lasagna, Pesto Linguine, Seafood Fettuccine Alfredo, Salad

We have been to the OSF a half dz times in the past year, each time the food was delicious. Unfortunately, the sidewalk maintenance is not up to snuff the last visit, my mother in law had a fall which resulted on a sprained ankle, the supervisor/manager lady, while kind enough, only offered her a dessert or an appy on them. I appreciate that she stopped what she was doing to come apologize, but when I worked in restaurants, we gave that customer their whole meal free if anything even close to that happened. Then there was the waitress...... it took over 15 minutes for her to bring the menu's and then another 10 to come ask about drinks (at which time we ordered everything) we told her we were in a hurry... pretty sure she slowed down after that. We waited over a half hour, when it wasn't very busy, before we gave up, and left. I went and asked the lovely hostess for our food to go, and told her how we were being ignored but all the other tables in the waitresses section were very well taken care of by her....at this point, most would offer a discount or something (not that I expected one and was happy to pay the price, as the food is yum!) But it was just the principle of it all.
I'm hesitant to go back again due to service.
I do highly recommend the Chicken & mushroom marsapone ravioli. So good!!!

Vegetarian options: There is a lack of vegetarian meals, and a lack of dairy free meals that aren't with red sauce. Way to many seafood meals.

Kid-friendliness: Staff are really good with kids. My kids always enjoy going

Wheelchair accessibility: It is minimal to none. Tables are roo close together.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Chicken Alfredo Mushroom Ravioli, Salad

Food is average. However, their service is quite impressive and made me feel warm and welcomed

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: 海鮮焗面

One of the best bang for your buck restaurants in kelowna

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Clam Chowder Soup, Garlic Butter, Spaghetti and Meatballs

Great place goood food good service.

Atmosphere: 5

Food: 5

Service: 5

The teamwork here was fabulous. This was our first time at this location. Our server was very friendly. Halfway through our meal he was busy with a huge party. We weren't ignored. Both the manager and hostess continued to check on us throughout our dinner until our server was free.
The food was good. I would have liked to have more sauce with my spaghetti, but it was filling. My partner had spaghetti with meatballs. The meatballs were delicious.
We always love the spumoni ice cream and the bread with garlic spread. Of course the decor is very interesting.
Also the prices are very reasonable.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spaghetti and Meatballs

Food and service was excellent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Parmigiana with Spaghetti Meat Sauce, Clam Chowder Soup, Marinara Sauce, Cranberry Goat Cheese Spinach Salad

I recently hosted a patient group community meet-up dinner at the Old Spaghetti Factory in Kelowna. I made reservations ahead of time to accommodate for our group's unique needs. We were a party of 9, a smaller group than we initially anticipated. We received exceptional service from the management team and the waitress assigned to our table. Our specific request was taken into consideration and accommodated well. The service was excellent, our food was delicious and the atmosphere was appropriate for fostering interaction within the group. Additionally, our organization has hosted other events at different Old Spaghetti Factory locations. We would wholeheartedly host future events at the Old Spaghetti Factory, thank you for fantastic service!

Atmosphere: 5

Food: 5

Service: 5

Delicious!

Atmosphere: 5

Food: 5

Service: 5

I come here regularly and all the staff have always been friendly and kind

Shockingly Mediocre. For a place with ‘spaghetti’ in their name, they make an awful spaghetti and meatball.

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Spaghetti and Meatballs

Second Best OSF in Canada to dine at and second only to Banff OSF in my opinion. Food was top notch and server Scott was really fantastic and attentive. Very busy place but enjoyed our visit

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Parmigiana with Spaghetti Meat Sauce, Garlic Butter, Salad, Marinara Sauce, Minestrone Soup, Spaghetti and Meatballs

I always come here when in Kelowna. Warm and friendly service, as they always make you feel welcomed. The food is consistently good, great value.

Atmosphere: 5

Food: 4

Service: 5