The Old Spaghetti Factory (Kelowna)

Went here for dinner tonight and was blown away. Food was fantastic- better than I remember but more importantly our server, Brooke, was incredible. Seriously the best service we have had in Kelowna for years. She was friendly, personable and extremely attentive. Thanks Brooke!

Summer was amazing.We were originally seated outside and it was cold.And she pulled strings and got us inside, made us comfortable.And then we enjoyed an amazing meal with excellent service... Highly recommend!!!

I’ve been a customer for more than twenty years and had no complaints. Today the service was awful. Nobody came to take away the dirty dishes and it took 40 minutes for someone to come with the bill. Is there a new administration?

Presley was so polite and helpful. He made sure our drinks were topped up and we were taken glcare of. Good job tonight bro 🤜🏼 you killed it!

Fantastic service and amazing food.
Our server was excellent. Unfortunately, we forgot her name.

Came in on Mother's Day knowing it was going to be packed, but we were surprised to be seated right away! Our food took a while but we knew we came on a crazy night so this wasnt a problem at all. The staff was super apologetic about it (it wasn't their fault!) And the attentiveness was appreciated despite it being so crowded. They had great charisma with everyone around us and the food was delicious. The positive energy was very strong and I hope they were treated kindly all day. My husband and I love coming here and this is exactly why ❤️

Great service and the food is always top notch

Our server Sam was incredible!

Got the New York steak with spaghetti and prawns. Waitress was very warm and friendly without hovering constantly. Food was excellent with enough flavor without being over whelming. The atmosphere was elegantly old with a lot of charming warm wood accents. Stayed after dinner to just talk and visit and the staff were accommodating, never felt like we were being rushed.

Amazing food. Amazing prices.

Paid $90 for a takeout for my wife’s Birthday last night. Chef didn’t close the lids properly, paper bags got wet as a result in the car on the way home. Stepped out of the car and food went all over the street. Gutted is an understatement after travelling for 6 hours and not eating all day. The food we salvaged was bland and tasteless. The salad had gone off (expired). Pretty terrible experience overall!

Just try, so good!!!

We took our 12 yr old grand kids out for their birthday dinners tonight! We had a great experience! The food was all very tasty and flavorful! They even put sparklers in their spumoni ice cream!! Our server was the best, I wish I had taken note of her name!! We will definitely go back!! Reasonable Prices for all the food you get!

Was super busy n I get it the food was delicious lil slow on delivery but it arrived ..... this morning nothing but gurgle shits the whole family something is not right........... never had this issue in the past

Prices are very reasonable for the quality of food and service. It's great value for money.