The server was attentive and friendly but there were a lot of other misses in the evening. Drinks were good, food wasn't consistent. The music was way too loud, we were the first table in the place and we could barely talk to each other across the table. The server was not very knowledgeable about the limited menu, as they couldn't tell me for sure what might have gluten and what didn't. After some discussion with the other staff they could only recommend the beet salad as a safe choice. I found the beet salad so-so, it had strawberries in it that were rubbery and seemed old and tasteless, not sure why they were in there. Overall I wouldn't recommend the Ricco Room.
Cassie
Incredible service at this restaurant. So good we went back twice in the same weekend! Such a great spot and epic experience
Anchal Arora
Their front is very clean but if you somehow go the kitchen or back area, no cleaning Very Unhygienic
Atmosphere: 1
Food: 1
Service: 1
Harleen Gill
š āThe service here was outstanding! The staff were friendly, attentive, and made sure everything was perfect throughout our visit. The team worked efficiently, and I truly appreciated the warm hospitality. It created such a welcoming atmosphere and made the dining experience even more enjoyable. Highly recommend this place for both the food and the excellent service!ā š
Atmosphere: 5
Food: 5
Service: 5
Michael Stephenson
Pretty fun cocktail lounge with swings for chairs! I enjoyed the Port of Japan... First time I've seen soy sauce utilized in a cocktail and was pleasantly surprised. The staff was also friendly and helpful.
J Sran
I was very disappointed with my experience at The Ricco Room. Their menu clearly states that gluten-free options are available, which is why we chose to dine here. However, when I asked about gluten-free accommodations, the āoptionā turned out to be simply removing the bun from a burger, no gluten-free bun, no real substitutions.
When I asked further, the server explained that they have a very small kitchen and cannot properly accommodate celiac disease. While I understand the limitations of a small kitchen, the issue is that the menu is misleading. Claiming to have gluten-free options when the restaurant cannot actually provide safe gluten-free meals for those with celiac disease is frustrating and ultimately a waste of time.
If you have celiac disease or a serious gluten intolerance, I would strongly recommend avoiding this restaurant. Donāt advertise gluten-free options if you canāt actually provide them.
Atmosphere: 1
Service: 1
Chelan Bishop
Super friendly staff!! Love their drink menu, lots of choices definitely a little something for everyone. Loved the burrata! Devon was so helpful with his recommendations on what to try. Loved everything about the Ricco Room especially all the gorgeous plants both inside and outside. Canāt wait to come back.
Atmosphere: 5
Food: 5
Service: 5
Lindsey Retelback
Amazing cocktails and the bar swings were so much fun. Didnāt try the food as we had already ate but will be back to have the burrata as it looks divine.
Atmosphere: 5
Food: 5
Service: 5
Liam McGrath
Fantastic atmosphere, friendly and welcoming staff, delicious food and drinks absolutely nothing negative to say about this place and would highly recommend it for your next night out!
Atmosphere: 5
Food: 5
Service: 5
Arya Guler
Unreal cocktails. Recommend to ask for āthe Smurf Drinkā itās a secret menu item!! Their grilled cheese is to die for. Thanks Devon and Marco for their amazing service and hospitality. 5/5 Recommended
Not the best spot, it was just okay. The cocktail was decent, but the food felt a bit pricey for the portion size and taste.
Atmosphere: 4
Food: 3
Service: 4
K. H.
We were looking for a spot to cap off our evening and I'm so glad we ended up here! Great cocktails, friendly service, and a fun vibe. Would definitely come back.
Joshua Gonzalez
I ordered a drink with mezcal, and it didnāt exactly fit the taste notes that I was looking for. I talked to the server that was helping us out at our table, who was very helpful, however the manager was very adamant saying the drink was made to what was on the menu, even though I expressed that it did not have the same flavour notes of mezcal and tequila, and if he could please take the drink back as I did not enjoy it at all. He still charged me, even though I had expressed to take it off my bill with the sip I took of the drink, and still tried to put it on my bill as a soda drink as a charge on my bill, even though I expressed that I did not enjoy the drink. I would hope for future experiences that other people could talk to management and feel supported in their conversations rather than feel that their judgement in order drinks comes into question.
Atmosphere: 2
Service: 2
Antonio Saccomanno
Very disappointed, the drinks were unbalanced and the experience was poor. When we expressed our concerns, the manager on shift said the issue was that we didn't read the menu.
Atmosphere: 2
Service: 2
Anton
Number of items (food menu) is not available, considering fairly small menu on a first place, there is virtually nothing to eat at all Number of items (bar menu) is not available Wine is awful Cocktails are good Anything in the venue (coffee machine, food, washrooms... you name it) either broken or unavailable, including staff (apparent no-show) :)
The server was attentive and friendly but there were a lot of other misses in the evening. Drinks were good, food wasn't consistent. The music was way too loud, we were the first table in the place and we could barely talk to each other across the table. The server was not very knowledgeable about the limited menu, as they couldn't tell me for sure what might have gluten and what didn't. After some discussion with the other staff they could only recommend the beet salad as a safe choice. I found the beet salad so-so, it had strawberries in it that were rubbery and seemed old and tasteless, not sure why they were in there. Overall I wouldn't recommend the Ricco Room.
Incredible service at this restaurant. So good we went back twice in the same weekend! Such a great spot and epic experience
Their front is very clean but if you somehow go the kitchen or back area, no cleaning
Very Unhygienic
Atmosphere: 1
Food: 1
Service: 1
š āThe service here was outstanding! The staff were friendly, attentive, and made sure everything was perfect throughout our visit. The team worked efficiently, and I truly appreciated the warm hospitality. It created such a welcoming atmosphere and made the dining experience even more enjoyable. Highly recommend this place for both the food and the excellent service!ā š
Atmosphere: 5
Food: 5
Service: 5
Pretty fun cocktail lounge with swings for chairs! I enjoyed the Port of Japan... First time I've seen soy sauce utilized in a cocktail and was pleasantly surprised. The staff was also friendly and helpful.
I was very disappointed with my experience at The Ricco Room. Their menu clearly states that gluten-free options are available, which is why we chose to dine here. However, when I asked about gluten-free accommodations, the āoptionā turned out to be simply removing the bun from a burger, no gluten-free bun, no real substitutions.
When I asked further, the server explained that they have a very small kitchen and cannot properly accommodate celiac disease. While I understand the limitations of a small kitchen, the issue is that the menu is misleading. Claiming to have gluten-free options when the restaurant cannot actually provide safe gluten-free meals for those with celiac disease is frustrating and ultimately a waste of time.
If you have celiac disease or a serious gluten intolerance, I would strongly recommend avoiding this restaurant. Donāt advertise gluten-free options if you canāt actually provide them.
Atmosphere: 1
Service: 1
Super friendly staff!! Love their drink menu, lots of choices definitely a little something for everyone. Loved the burrata! Devon was so helpful with his recommendations on what to try. Loved everything about the Ricco Room especially all the gorgeous plants both inside and outside. Canāt wait to come back.
Atmosphere: 5
Food: 5
Service: 5
Amazing cocktails and the bar swings were so much fun. Didnāt try the food as we had already ate but will be back to have the burrata as it looks divine.
Atmosphere: 5
Food: 5
Service: 5
Fantastic atmosphere, friendly and welcoming staff, delicious food and drinks absolutely nothing negative to say about this place and would highly recommend it for your next night out!
Atmosphere: 5
Food: 5
Service: 5
Unreal cocktails. Recommend to ask for āthe Smurf Drinkā itās a secret menu item!! Their grilled cheese is to die for. Thanks Devon and Marco for their amazing service and hospitality. 5/5 Recommended
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Not the best spot, it was just okay. The cocktail was decent, but the food felt a bit pricey for the portion size and taste.
Atmosphere: 4
Food: 3
Service: 4
We were looking for a spot to cap off our evening and I'm so glad we ended up here! Great cocktails, friendly service, and a fun vibe. Would definitely come back.
I ordered a drink with mezcal, and it didnāt exactly fit the taste notes that I was looking for. I talked to the server that was helping us out at our table, who was very helpful, however the manager was very adamant saying the drink was made to what was on the menu, even though I expressed that it did not have the same flavour notes of mezcal and tequila, and if he could please take the drink back as I did not enjoy it at all. He still charged me, even though I had expressed to take it off my bill with the sip I took of the drink, and still tried to put it on my bill as a soda drink as a charge on my bill, even though I expressed that I did not enjoy the drink. I would hope for future experiences that other people could talk to management and feel supported in their conversations rather than feel that their judgement in order drinks comes into question.
Atmosphere: 2
Service: 2
Very disappointed, the drinks were unbalanced and the experience was poor. When we expressed our concerns, the manager on shift said the issue was that we didn't read the menu.
Atmosphere: 2
Service: 2
Number of items (food menu) is not available, considering fairly small menu on a first place, there is virtually nothing to eat at all Number of items (bar menu) is not available Wine is awful Cocktails are good Anything in the venue (coffee machine, food, washrooms... you name it) either broken or unavailable, including staff (apparent no-show) :)
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