Just tried there donuts a couple of times. Just a little bit better than all the other locations I have tried. Super fresh and made to perfection.
Md Rayhan Ahmed
Horrible behavior and professionalism specifically by the Indian girls there. Served completely burnt fries when she could have said we don't have it now and sometimes don't even bother to scan the point cards too. If you are brown guy/girl, they will auto assume you are Indian too and start speaking in Punjabi, which is horrible. Moreover, you can be certain that your order will be delayed. Pathetic professionalism.
John Benjie Villaluna
I like the store being clean and the staff are all friendly
A
Be really careful if you have any allergies or are lactose intolerant.
Glendon Charles Smedley
Washrooms were dirty
Garbage was full needed emptying
Carl Laboucane
It's a very relaxed atmosphere every time I go there, and the service is quick compared to other fast food places here in Kelowna 🙂
James Faust
This place gets worse every month or so. I find it odd that more than half the staff look like they'd rather walk into traffic than be there, management doesnt seem to mind, and the quality and accuracy of the orders match that sentiment.
Deena Jones
Disgusting from start to finish. First - NO ONE should be taking orders that doesn’t understand the English language. Second, the donuts were old and stale. Absolutely shameful for a once great CANADIAN place to go for coffee & treats. STAY AWAY!!
Kristin Macneill
great staff, and always a fresh tea :) -shorty
Parking: free WIFI while parked, what a wonderful luxury
Navneet is an awesome manager. She is hardworking , positive, and friendly. I go every week and get the same positive results. Good work, Nav and team!
Atmosphere: 5
Food: 5
Service: 5
Jagjot singh
manager navneet is soo cool
Atmosphere: 5
Food: 5
Service: 5
Maddy Ginter
Had an issue in the drive though (wrong food then got my bagel but it was all mangled). Went into the store and the manager apologized, fixed the issue, and even gave us a donut to munch on while we waited. I’m very happy with the way the issue was resolved, without that great service I wouldn’t have gone back.
Atmosphere: 3
Food: 3
Service: 5
Nol P
LISTEN UP Kelowna! The odd review has been bad and a real shame on the odd person who posts a 1 star and with ZERO words attached! Or fully reached for anything wrong! How dumb and does not count! THIS IS A VERY GOOD LOCATION PLEASE KNOW! Maybe the best in Kelowna. Always warm and welcoming and engaging! Thanks for today! Dec 7th!
Atmosphere: 5
Food: 5
Service: 5
Brittany Trombley
Good customer service and quick! Navneet is always so pleasant :)
Just tried there donuts a couple of times. Just a little bit better than all the other locations I have tried. Super fresh and made to perfection.
Horrible behavior and professionalism specifically by the Indian girls there. Served completely burnt fries when she could have said we don't have it now and sometimes don't even bother to scan the point cards too. If you are brown guy/girl, they will auto assume you are Indian too and start speaking in Punjabi, which is horrible. Moreover, you can be certain that your order will be delayed. Pathetic professionalism.
I like the store being clean and the staff are all friendly
Be really careful if you have any allergies or are lactose intolerant.
Washrooms were dirty
Garbage was full needed emptying
It's a very relaxed atmosphere every time I go there, and the service is quick compared to other fast food places here in Kelowna 🙂
This place gets worse every month or so. I find it odd that more than half the staff look like they'd rather walk into traffic than be there, management doesnt seem to mind, and the quality and accuracy of the orders match that sentiment.
Disgusting from start to finish. First - NO ONE should be taking orders that doesn’t understand the English language. Second, the donuts were old and stale. Absolutely shameful for a once great CANADIAN place to go for coffee & treats. STAY AWAY!!
great staff, and always a fresh tea :)
-shorty
Parking: free WIFI while parked, what a wonderful luxury
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel Belt Sandwich
Best tims location in
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Navneet is an awesome manager. She is hardworking , positive, and friendly. I go every week and get the same positive results.
Good work, Nav and team!
Atmosphere: 5
Food: 5
Service: 5
manager navneet is soo cool
Atmosphere: 5
Food: 5
Service: 5
Had an issue in the drive though (wrong food then got my bagel but it was all mangled). Went into the store and the manager apologized, fixed the issue, and even gave us a donut to munch on while we waited. I’m very happy with the way the issue was resolved, without that great service I wouldn’t have gone back.
Atmosphere: 3
Food: 3
Service: 5
LISTEN UP Kelowna! The odd review has been bad and a real shame on the odd person who posts a 1 star and with ZERO words attached! Or fully reached for anything wrong! How dumb and does not count! THIS IS A VERY GOOD LOCATION PLEASE KNOW! Maybe the best in Kelowna. Always warm and welcoming and engaging! Thanks for today! Dec 7th!
Atmosphere: 5
Food: 5
Service: 5
Good customer service and quick! Navneet is always so pleasant :)
Atmosphere: 5
Food: 5
Service: 5
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