Tim Hortons
1694 Powick Rd, Kelowna
(250) 717-3997
Recent Reviews
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I always enjoy visiting this Tim Hortons, and loves the way Sunny welcomes us . He takes such great care of our family every time we come in. He’s friendly, professional, and always makes sure our orders are perfect. Sunny goes the extra mile to make us feel welcome, and it really shows how much he cares about his customers. We truly appreciate his service and positive attitude—he’s an asset to Tim Hortons!
Atmosphere: 5
Food: 5
Service: 5
I was standing for almost 5mins in the order area. No cars in your drive thru not much customers in store. Two guys keep talking and talking in the side tried calling their attention for a while. No customer service urgency. Too many flies going around in the customer area. Messy floor. Flatbread is good
Atmosphere: 1
Food: 4
Service: 1
Good store
Atmosphere: 5
Food: 5
Service: 5
Staff really put their hear & soul to work, special shout out to Manager Aakanksha who always goes above & beyond for customers
Atmosphere: 5
Food: 5
Service: 5
Manager gave me samples of turkey, will recommendation
Atmosphere: 5
Food: 5
Service: 5
Ordered at drive thru they purposely and kept on repeatedly while laughing mixing the order, I asked them why they do that all the time, got to the window they just laughed at me again, the worst service ever.
Atmosphere: 1
Food: 1
Service: 1
Ordered a jalapeno bagel w/ herbgarlic cream cheese and a turkey club with chipotle. Instead I got a sauce less sandwich and a bagel with no cream cheese. At least they were friendly, I guess.
Food: 1
Service: 3
Everything is same as you could find in any other TH stores, everything is good.
Atmosphere is kinda dull rest suits well
Atmosphere: 2
Food: 4
Service: 5
Only Tim Hortons in town that actually knows how to make chai latte. They have always been consistent with quality of it. Morning staff is really nice and knows what they are doing. A special mention goes to the manager Aakansha Sharma for managing and training the staff as per industry standards. Keep up the good work.
Atmosphere: 5
Food: 4
Service: 5
1 star because this is not the first time omg. There needs to be a reminder to work consistently, and steady not rush during a rush. Often you guys give me the wrong food or just hand things to me covered in sauce without a bag or napkins and walk away before I can ask. You have great friendly staff let them work at a reasonable pace to give good service. Because this is the second time in a week I’ve eaten paper! Today it also tasted sweet like whoever made it had syrup on their gloves.
Restaurantji Recommends
Typical Tim Hortons
Exceptional service provided by Ranjeet, was good, 😍😍and positive vibe. The coffee and breakfast was fresh and tasty, the place was clean and comfortable environment. I love to visit there again and again. 😊
The service was really fast and the servers were really friendly.
Atmosphere: 5
Food: 5
Service: 5
I ordered for delivery in this store and I forgot something to my food I call right away at the store and staff answer me very nice and he past the phone to her manager and she talk to me nice as a professional person with the manners and she address my problem,it’s nice to talk to people that if you have problem to your order they give you a nice manners even that they are so busy.Keep up the good work and thank you so much.God bless the staff and the owner that they have this kind of people.😍😃💖
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Triple
Asked for an iced Capp and had gotten an iced coffee and the wouldn’t even make a new iced Capp. Wasn’t very happy. They also never actually apply the cream cheese to the bagel. They just shove a spoon full on one side and call it good. It’s not that hard! Worst timmies experience ever!
Atmosphere: 1
Food: 1
Service: 1
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