Tim Hortons

2271 Harvey Ave #1571, Kelowna
(250) 861-5961

Recent Reviews

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Angelica Cruz

Not rating usually but because yesterday this tim’s branch made me disappointed
I’ve been here for many times and almost a week we are ordering, i ordered to 1 lady
Basically I ordered 2 Vanilla and 4pcs of plain bagels, 3butter 1 cream cheese, i said to the lady that i have an survey discount so she called a manager to ask if they are accepting like that and the manager said yes but if possible only 1 should use, but then manager mentioned for now u can use them its okay, then the lady just listen and just quietly punching order, when I received my order i only received 1 coffee vanilla and 5pcs of bagels 3 butter and 2creamcheese
Very clear that she’s not listening, so i came back to order another coffee i told to manager I ordered 2 and she just quietly listen without saying anything, i can say that this branch is totally different to other branch they doesn’t have a friendly staffs no smiles no good service at all… sorry but this is not good

Atmosphere: 3

Food: 4

Service: 1

D Pac

Inconsistent, I ask for a double double coffee, plain and simple and they still can't do it right, they don't add sugar or any in my coffee, while I still drink it, it has happened far too many times and I'm getting tired of it.

I understand that this location is busy most of the time and I respect the effort of the workers put in, and support Tims but c'mon!
I'm sick of this!

Atmosphere: 4

Food: 1

Service: 3

rae lyons

everyone here is super sweet! i go here almost daily and they're great, perfect ice capps and the grilled cheese sandwiches are really good

Atmosphere: 5

Food: 5

Service: 5

Kurtis

The Tim Hortons sandwiches used to be great,now they are much smaller the size of a hot dog bun. 😣This was the last time I order these mini size sandwiches 🥪

Atmosphere: 4

Food: 2

Service: 4

AK

So shitty for Tim hortons for charging for extra sauce. It’s okay still it’s $0.30 only but atleast do it extra sauce specially when you are charging for it!

Theresa Fjellgaard

Always have the best coffee and 🍩

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Donuts

Sharon Lawrence

Timmies really needs to make more versions of timbits. The ones available now are very boring. Even if they bring back the jelly filled ones.

Atmosphere: 3

Food: 4

Service: 3

Steve Jackson

There are no longer any decent coffee shops of this brand.

Atmosphere: 1

Food: 1

Service: 1

Anchal Sharma

I visit this tim hortons daily and they are super good at providing services. They always recognize me by my name and that’s why i love their customer service alot specially elaine and jinky are best.

Atmosphere: 5

Food: 5

Service: 5

Kirti Soi

Eleine and jinky are superb

Atmosphere: 5

Food: 5

Service: 5

Myles Nystrom

Ordered an egg belt, specified no meat twice, get 10 mins away before realizing they put bacon on it. As a vegetarian this is very poor service

Atmosphere: 1

Food: 1

Service: 1

Kelly S

VERY disappointed. Tag on mug on display showed 50% off. Was only one left of style i liked. Counter staff Snatched tag away when I showed it to the girl and said it was wrong. Fine perhaps an error and was not tagged correctly but the extremely poor customer service and unwillingness to honor the advertised/shown price is most unimpressive. Another lady working in store apologized and said would call the manager. Didn't happen with frustration from first encounter. I left and now there is one less formally very loyal customer.

Atmosphere: 2

Food: 4

Service: 1

Prabhjit Kaur

I had turkey bacon sandwich meal with a sea salt wedges and a coffee… my overall experience was awesome. Dining area was cleaned and looks well organized and moreover , their halloween decoration is at top notch. Must say you guys did a great job!!!

Atmosphere: 5

Food: 5

Service: 5

Carlyn Martinez (CJMrtnz)

Staff are friendly, the service is excellent. Favorite spot is sitting at the couch very cozy and relaxing 😊

Parking: Many parking spots around the mall. You will never run out of space to park in. That is why here is my favorite location to visit

Atmosphere: 5

Food: 5

Service: 5

Ahmed Nefzi

Wonderful staff, very polite, excellent and welcoming. If you want to feel at home just go by the orchard mall Tim Hortons.

Parking: Nice and clean

Atmosphere: 5

Food: 5

Service: 5

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