Underground Pizza

5350 Big White Rd, Kelowna
(250) 491-3575

Recent Reviews

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Jason GX

Owner is very hospital, great pizza and try their hit sauce they’ve got a collection of them

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Lovers Pizza, Spicy Donair Pizza

Nathan price

Best pizza I’ve ever had, service and friendliness was incredible! John even give us a lift home. Thanks guys

Atmosphere: 5

Food: 5

Service: 5

Nathan Peacock

I would put this experience up with wine tasting, except with hot sauces on tremendous pizzas.
The wall of hot sauce has options for everyone, regardless of your spice tolerance, and the flavours they add to already good pizza is something to experience.

I’ve been coming here for years, and I plan to continue.
Treat your taste buds!

Atmosphere: 5

Food: 5

Service: 5

Michael D

The best pizza we have had for a long time. Loved the option of the chilli sauce wall, will definitely dabble with a few of these next time. Owner and staff were very chatty and friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Lovers

Sara

Excellent gluten free pizza

Atmosphere: 5

Food: 5

Service: 5

Luiz Felipe Mendes

Vegetarian options: Good vegetarian options and also vegan options

Atmosphere: 5

Food: 5

Service: 5

Anna Verholansteva

Great and very delicious place!) gourmet pizza half pie is amazing!) veggie pizza is great too! It’s the best pizza I’ve eaten since visiting Italy! Bravo!

Atmosphere: 5

Food: 5

Service: 5

CAROL STRIETER

Owner/server was hostile & rude. Our group of 6 will never return, even though the food was good.

Atmosphere: 1

Food: 3

Service: 1

Kootenay Rentals

Best. pizza. Ever.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Lovers

DarraghB245

We were greeted in a very friendly manner and served very quickly. Pizza was delicious, no complaints!

First name Last name

Very good thin crust pizza - tried the Moon Dog, Hawaiian, and Johnny Canuck. All 3 had awesome ratio of sauce to toppings to crust.. nothing was overwhelming. Crust in the Johnny Canuck had basil in it which was a nice touch. Sauce was slightly sweet on all 3 pizzas. Service was good, too. Well worth visiting.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Ham & Pineapple

Rachelle MacDonald

The owner and staff are very friendly. We ordered half meat lover half gondola pizza and it came out hot and fresh! Highly recommend this establishment!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Lovers

Isabelle Russo

im still shell shocked about my experience at underground this evening. when i picked up my pizza and opened the box in my car i was extremely disappointed with how it looked. it was burnt and very unappealing. i’m never the one to complain but i felt as if i should since i spent 60$ on it. i went in and kindly asked if they could remake my pizza because i was unhappy with how it tasted. the workers there were SO KIND and understood however the managers came over and told me off…… simply because i told them if they could remake it. The lady who i’m assuming manages or own the place began to raise their voice at me telling me this was my fault. i do recognize i was late for pick up but the pizza shouldn’t have looked the way it did. making me feel so uncomfortable. i couldn’t believe how rude they were. especially to a paying customer who simply said they weren’t happy with their pizza.i think it’s uncalled for and completely unprofessional to talk to at a customer (during a dinner service) they way she did when they have a small complaint. i won’t be coming here again. the owners do not treat people with kindness. it’s sad.

Atmosphere: 1

Food: 1

Service: 1

R.K. F.

Pickup .. soggy oily mess. Scant toppings and cheese. Very disappointing.

Food: 2

Service: 4

Jesse

My friend and I ordered pizzas from here. My order said it would be ready at 6:47 whereas my friend was supposed to be ready at 6:55. His was ready at 7:05. After asking what the status on my pizza was they appeared to print a new ticket and bring it to the back. This whole time multiple people collected their pizzas and left. My pizza was finally ready at just after 7:20. I understand that mistakes are made but there was no apologies or communication that it was going to be delayed. Poor customer service as I spent over 30 minutes waiting for my pizza after it was supposed to be ready.

Food: 2

Service: 1

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