So incredibly disappointed with the quality of the Thanksgiving dinner buffet this evening. I can honestly say that everything was completely tasteless and in some cases tasted off. When the waitress came by to clear our plates she saw we really hadn't touched our food but she didn't ask us if there was something wrong with it. She just brought the bill, the full bill. We each paid about $60 and that was without a drink. Definitely won't be celebrating any high holidays there again.
Atmosphere: 3
Food: 2
Service: 3
Emerald Light
Honey garlic chicken winds were good
Atmosphere: 4
Food: 5
Service: 5
Jeri-Lynn Osayande
Our server Fern was abrupt and truly spoiled the evening for us. The food was good, not excellent. Prices were fine. This was the first time the three of us have ever dined there. Because of the impersonal and abrupt attitude of Fern we are not likely to return. We did not understand her attitude towards us when we could clearly see she was personable and friendly with the table right next to ours.
Atmosphere: 3
Food: 4
Service: 2
K C
Food is ok. Not overly impressed
Simon Y.
A very nice hotel restaurant; enjoyed brunch
Atmosphere: 5
Food: 5
Service: 4
Mohamed Atia
Nice authentic breakfast, staff is friendly and very knowledgeable of the menu.
Keep up the excellent service Guys.
Atmosphere: 5
Food: 5
Service: 5
Leslie Diemert
As a local, I frequent the restaurant at the Capri restaurant year round, as well as recommending it to friends and clients as a hidden gem. Tonight I took my daughter for happy hour and was told that they have cancelled it. Our dinner was very underwhelming and our bill was quite overwhelming. We were the only table in the restaurant between 6:00 and 7:15 on a Saturday night. We received some attitude from the server which I think was definitely unwarranted as we were very pleasant and the only patrons in the whole restaurant. At the end, I mentioned that I was disappointed in the cancellation of the happy hour and her response was, “I don’t make the rules.” I said, perhaps you can pass it on to the manager. A polite friendly server would’ve gone a long way to take away the sting of a large bill for very very mediocre food. Unfortunately, this will be my last time to Vitners grill. There are a lot of restaurants in Kelowna. L
Atmosphere: 2
Food: 2
Service: 3
Allison Pellegrini
Every time I stay at the coast Capri hotel in Kelowna, I have breakfast at Vintners. The staff are very friendly. The food is consistently great. They have quite a few options for breakfast and brunch. They also have a coffee bar. They also are extremely accommodating for allergies, and offer many gluten free options. They also have great happy hour and live music on certain days. Definitely worth checking out when you’re in the area. The pool side service in the summer time is also a great option.
Atmosphere: 5
Food: 5
Service: 5
Monique Saebels
My server Cindy was such a joy to be around. Love, love all the gluten free items on the menu. I have included in the pics. Best gluten free wings anywhere, hands down!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Brian Chamberlain
For the second year in a row, we ordered the Christmas dinner takeout from you. It was magnificent…..amazing….delicious! Portions were very generous. Food was cooked to perfection. Price was very reasonable. Please reassure us that you will be providing this next year…and put us on the list! Happy new year! Brian Chamberlain/Judy Lang
We held our Christmas luncheon in the separate space with a capacity of 14. We had an amazing hostess who took great care of us. Pricing is reasonable with a strong selection for most. Highly recommend whether you’re staying at the hotel or a local looking for a restaurant. Stop in and the hotel has a beautiful Christmas tree display to wrap up your outing with a special photo!
Atmosphere: 5
Food: 5
Service: 5
Steve Hannon
Marina was absolutely amazing. My Partner and my Daughter had two meals at the Restaurant. The food was amazing, however Marina's service put our experience over the top!! Such a pleasure.
H W
The food is great and decently priced. Their happy hour has an awesome selection. Marina is FANTASTIC!! She made our visit really great. We were there during Mother’s Day week/weekend and went to the grill multiple times during our stay. Marina was consistent and very personable! We can’t wait to come back!
Atmosphere: 5
Food: 5
Service: 5
Robert Boucher
I ate dinner at Vintner’s on a Tuesday night. The place was dead; maybe half a dozen patrons. I ordered the Mediterranean pasta dish ($16) I requested to add Cajun chicken breast ($6) I also requested to add some prawns ($8)
The dish came out fairly quickly. A dish of pasta with tomato sauce, mushrooms, asparagus, the added prawns buried within, dry as all hell, topped with a baked, cooled, then reheated, UNSEASONED chicken breast.
I called the waitress over as soon as I had identified that the dish had been, from what I could tell, prepared incorrectly. I inquired about the prawns, and noted that the chicken was not “Cajun” by any definition that was familiar to me. The waitress explained that this was the chicken that they had and that it was not technically “Cajun” per se. I accepted her explanation and began digging into my food; it was just alright.
The service I received was decent. The food was a big let down. “Vintners” is a mediocre sports bar masquerading as a nice hotel lounge. Would not recommend eating here. With tip, a pasta dish that I could have screwed up on my own at home, $38.
Vegetarian options: Vegetarian options are available.
Parking: Parking is plentiful.
Atmosphere: 3
Food: 2
Service: 4
Nol P
Looking at some other reviews it did make sense to see that their rating sits at a 3.9 only. We will be there in October again and now I worry. (I have had other nice experiences here in the past though, before Covid times). I called in to make a reservation a bit ago and whoever handled the call should just be let GO! Non friendly, non engaging, not a delight, does not like her job you can tell! I hope to dear G we do not get her to serve us is all I am saying here and hope to be able to change my review afterwards or add to it. In Kelowna there are only a select handful of restaurants who are engaging and friendly like Erica Jane and Central and Old Spag Factory who we frequent when at all possible. Not too many good ones here though and I have resided here since 2008 to know the ups and downs. That call was a real DOWNER! Just was asking on if any music and all she said was NO and then I said I was not meaning live music and just some light music and she said NO again. Just a rude brush off don't you think?? Plus when I asked on price to verify before booking I got more on the (plus gratuities) than anything else. People like this do not ever deserve any extra! I am almost cancelled it all right then and there but the price was right for their feature to still try and hope for the best. (Today's date is Sept 23). Time will tell.
So incredibly disappointed with the quality of the Thanksgiving dinner buffet this evening. I can honestly say that everything was completely tasteless and in some cases tasted off. When the waitress came by to clear our plates she saw we really hadn't touched our food but she didn't ask us if there was something wrong with it. She just brought the bill, the full bill. We each paid about $60 and that was without a drink.
Definitely won't be celebrating any high holidays there again.
Atmosphere: 3
Food: 2
Service: 3
Honey garlic chicken winds were good
Atmosphere: 4
Food: 5
Service: 5
Our server Fern was abrupt and truly spoiled the evening for us. The food was good, not excellent. Prices were fine. This was the first time the three of us have ever dined there. Because of the impersonal and abrupt attitude of Fern we are not likely to return. We did not understand her attitude towards us when we could clearly see she was personable and friendly with the table right next to ours.
Atmosphere: 3
Food: 4
Service: 2
Food is ok. Not overly impressed
A very nice hotel restaurant; enjoyed brunch
Atmosphere: 5
Food: 5
Service: 4
Nice authentic breakfast, staff is friendly and very knowledgeable of the menu.
Keep up the excellent service Guys.
Atmosphere: 5
Food: 5
Service: 5
As a local, I frequent the restaurant at the Capri restaurant year round, as well as recommending it to friends and clients as a hidden gem.
Tonight I took my daughter for happy hour and was told that they have cancelled it.
Our dinner was very underwhelming and our bill was quite overwhelming.
We were the only table in the restaurant between 6:00 and 7:15 on a Saturday night.
We received some attitude from the server which I think was definitely unwarranted as we were very pleasant and the only patrons in the whole restaurant.
At the end, I mentioned that I was disappointed in the cancellation of the happy hour and her response was, “I don’t make the rules.”
I said, perhaps you can pass it on to the manager.
A polite friendly server would’ve gone a long way to take away the sting of a large bill for very very mediocre food.
Unfortunately, this will be my last time to Vitners grill. There are a lot of restaurants in Kelowna.
L
Atmosphere: 2
Food: 2
Service: 3
Every time I stay at the coast Capri hotel in Kelowna, I have breakfast at Vintners. The staff are very friendly. The food is consistently great. They have quite a few options for breakfast and brunch. They also have a coffee bar. They also are extremely accommodating for allergies, and offer many gluten free options. They also have great happy hour and live music on certain days. Definitely worth checking out when you’re in the area. The pool side service in the summer time is also a great option.
Atmosphere: 5
Food: 5
Service: 5
My server Cindy was such a joy to be around. Love, love all the gluten free items on the menu. I have included in the pics. Best gluten free wings anywhere, hands down!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
For the second year in a row, we ordered the Christmas dinner takeout from you. It was magnificent…..amazing….delicious! Portions were very generous. Food was cooked to perfection. Price was very reasonable. Please reassure us that you will be providing this next year…and put us on the list! Happy new year! Brian Chamberlain/Judy Lang
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We held our Christmas luncheon in the separate space with a capacity of 14. We had an amazing hostess who took great care of us. Pricing is reasonable with a strong selection for most. Highly recommend whether you’re staying at the hotel or a local looking for a restaurant. Stop in and the hotel has a beautiful Christmas tree display to wrap up your outing with a special photo!
Atmosphere: 5
Food: 5
Service: 5
Marina was absolutely amazing. My Partner and my Daughter had two meals at the Restaurant. The food was amazing, however Marina's service put our experience over the top!! Such a pleasure.
The food is great and decently priced. Their happy hour has an awesome selection. Marina is FANTASTIC!! She made our visit really great. We were there during Mother’s Day week/weekend and went to the grill multiple times during our stay. Marina was consistent and very personable! We can’t wait to come back!
Atmosphere: 5
Food: 5
Service: 5
I ate dinner at Vintner’s on a Tuesday night.
The place was dead; maybe half a dozen patrons.
I ordered the Mediterranean pasta dish ($16)
I requested to add Cajun chicken breast ($6)
I also requested to add some prawns ($8)
The dish came out fairly quickly.
A dish of pasta with tomato sauce, mushrooms, asparagus, the added prawns buried within, dry as all hell, topped with a baked, cooled, then reheated, UNSEASONED chicken breast.
I called the waitress over as soon as I had identified that the dish had been, from what I could tell, prepared incorrectly. I inquired about the prawns, and noted that the chicken was not “Cajun” by any definition that was familiar to me.
The waitress explained that this was the chicken that they had and that it was not technically “Cajun” per se. I accepted her explanation and began digging into my food; it was just alright.
The service I received was decent. The food was a big let down. “Vintners” is a mediocre sports bar masquerading as a nice hotel lounge. Would not recommend eating here. With tip, a pasta dish that I could have screwed up on my own at home, $38.
Vegetarian options: Vegetarian options are available.
Parking: Parking is plentiful.
Atmosphere: 3
Food: 2
Service: 4
Looking at some other reviews it did make sense to see that their rating sits at a 3.9 only. We will be there in October again and now I worry. (I have had other nice experiences here in the past though, before Covid times). I called in to make a reservation a bit ago and whoever handled the call should just be let GO! Non friendly, non engaging, not a delight, does not like her job you can tell! I hope to dear G we do not get her to serve us is all I am saying here and hope to be able to change my review afterwards or add to it. In Kelowna there are only a select handful of restaurants who are engaging and friendly like Erica Jane and Central and Old Spag Factory who we frequent when at all possible. Not too many good ones here though and I have resided here since 2008 to know the ups and downs. That call was a real DOWNER! Just was asking on if any music and all she said was NO and then I said I was not meaning live music and just some light music and she said NO again. Just a rude brush off don't you think?? Plus when I asked on price to verify before booking I got more on the (plus gratuities) than anything else. People like this do not ever deserve any extra! I am almost cancelled it all right then and there but the price was right for their feature to still try and hope for the best. (Today's date is Sept 23). Time will tell.
Service: 1
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