White Spot Kelowna Airport

Went in before a flight and my server Kiera was amazing! Couldn't have asked for better customer service

Atmosphere: 5

Food: 5

Service: 5

We stopped in to grab a pint and some food before our flight. Selections were not available for drinks and to top it off, we all got sick shortly after eating… 2 days to feel normal again and be comfortable being away from the toilet. Avoid this place if you can.

Atmosphere: 2

Food: 1

Service: 2

Very loud border line yelling at customer

Atmosphere: 2

Food: 3

Service: 1

It’s a white spot so you can guess what the menu will be (I think it’s a shorter version of a non-airport menu). The service is super slow and they are always understaffed (I assume those two are linked). Don’t even think about sitting here if you aren’t at least 2 hours early for your boarding time. I eat here only when I have no other option and cannot wait for the airport to either change the restaurant or offer a new option with the current (2024/25) expansion project.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Chicken Club Sandwich

It's expensive here. I paid $30 for an omelette that included smashed potatoes and a coffee. And FYI, they charge $4.29 for a coffee! The price + the look and taste of my omelette was awful. Service was also mediocre - my server seemed disheveled.

Atmosphere: 2

Food: 1

Service: 2

Brutal service for airport. 4 servers and a manager on and no offer of another drink, no one even stopped by to see if we were enjoying our drinks. Guests waiting at the host stand to get a table and servers ignoring them. Nobody to know what multi tasking is. All the servers do is blabber to each other . Who runs this place? I feel like I’m in a clown show.

Atmosphere: 2

Service: 1

$21 for a rum and coke… absolutely shocking. The American company that took over this establishment should be disgusted with themselves. Next time I will go to the liquor store and purchase a bottle of low level rum (captain Morgan’s) instead of paying into the pockets of greedy men. Will never come back - shameful. 2 drinks should not equal $50 at white spot.

Atmosphere: 2

Service: 5

GM responded. Updating to reflect great server and experience.
. I've emailed and called but no responses to either.
We were in your Whitespot airport restaurant Friday Aug 9 around 5:30 - 6:45 PM and believe my wife may have forgotten her cell phone. It's a Samsung Galaxy with a clear protective case and expanding finger holder.

I believe our server's name was Amy or Kim - shorter woman with light coloured medium length hair, we had a BC chicken sandwich, fries/gravy and lettuce wrap Gochujand sandwich with yam fries and Inniskellin Pinot grigio wine if that helps.

If it was found/turned in please let us know and we will make arrangements to have it returned to us.

Atmosphere: 5

Food: 5

Service: 5

Thank you to our server Denise. She was in such a great mood and an over all sweetheart. Fast pace and very polite. The Avocado Queso Bowl was delicious so thank you to the kitchen staff for such a perfect meal.

Atmosphere: 5

Food: 5

Service: 5

Ordered 2 poached eggs(soft) with toast. After 1/2 an hour wait had to leave to catch my flight. Paid ahead of time to save time and also gave a 20% tip.
Gave my breakfast to the person next to me.
Server did offer to refund but I was running out of time….ceasar was very good though.
Kitchen needs a tune up.

Atmosphere: 1

Food: 1

Service: 3

When you’re the only restaurant in the airport you can charge what you want.
Ridiculously overpriced for the standard of food.

Extremely disappointed in this White Spot. I have Celiac disease and checked online for options at this location prior to going to the airport. My husband and I ordered a drink each which 5 minutes later the server adviced they were completely out of the slush. Okay, fine not a problem. We ordered two other drinks and our meals. I ordered gluten free pasta and my husband the beef dipp. Agian, a few minutes later the server comes over to advice they no longer offer gluten free pasta and I needed to order something else. Okay, gluten free buns with a burger to which the server adviced they no longer offer gluten free buns and the only thing on the menu that I could have was a salad. Disappointed, I ordered the ceaser salad no croutons. The salad was lacking dressing and the chicken was GREY and extremely overdone. WOW! So, this location took away any of thier gluten free options although still advertised and serves rotten chicken. I would never recommend and so dissappointed restaurants don't take celiac disease seriously in 2024.

Atmosphere: 3

Food: 1

Service: 4

The staff's behavior was extremely rude and unprofessional ?. Unfortunately, it's the only place around here to eat.

Atmosphere: 1

Service: 1

Pretty raw that there are NO prices for wine. And why do they add taxes after?

Atmosphere: 3

Food: 3

Service: 2

We had Lisa J as our server today. She was outstanding. Thanks for making our day start out fabulously!

Atmosphere: 5

Food: 5

Service: 5