This COBS store is the best. Way better than the one on 88th.
Atmosphere: 5
Food: 5
Service: 5
Davia Nora
very helpful and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Chris Bennett
I normally don’t leave reviews, but this experience was frustrating. Yesterday I purchased a cinnamon bun, a scone, and a pumpkin pie danish. When I got home, I found six cinnamon buns, no scone, and the danish fine not a big deal. I called in and was told to come back the next day to pick up the missing scone, which I had already paid for.
When I came in today, I was told there was no record of the call or the missing scone, and if I wanted one, I’d have to pay again and maybe they can honour it at a later date… I had no issue paying for another scone, but being told to come in and then essentially treated like I was making it up while holding up the line as the staff tried to figure it out was embarrassing and unnecessary.. then to say maybe they’ll honour it another day is craaazy
It’s not about the couple of dollars. It’s about being told one thing and then having that completely disregarded. The staff weren’t rude just incompetent, and lacked the ability to make an executive decision. I will say the staff the day prior were great, and extremely accommodating, but the lack of communication and accountability made the whole experience feel dismissive. Hopefully this gets sorted for future customers.
Atmosphere: 3
Food: 4
Service: 2
Nessa Le
My favorite Cobs Bread location! They know their products, are SO friendly and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Matt Taylor
Stopped in for a quick snack and fresh bread. Staff were very kind and helpful
Atmosphere: 5
Food: 5
Service: 5
Joanie McMahon
You cannot beat cobs sourdough bread and buns for healthy bread. I’m working my way off carbs and the only thing I now eat is cobs of sourdough bread and buns. If I did like carbs, I’d buy half the store each visit. Everything looks so delicious thank you cobs I appreciate you.
Atmosphere: 5
Food: 5
Service: 5
Samantha Armstrong
I’ve been a cobs customer for many years, but this location is next level. The two staff working when I went on Friday were so genuinely nice and lovely. They were giving great recommendations and chatted while they got my order together. I haven’t had a customer experience like that in a long time. I was really blown away.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham \u0026 Cheese Croissant, Spinach \u0026 Feta Croissant
Always so fresh and amazing customer service. 10/10
Atmosphere: 5
Food: 5
Service: 5
Carmen Roberts
10/10 experience, such great customer service.
Atmosphere: 5
Food: 5
Service: 5
Hailey Nowotny
Always a great experience coming here! The food is always amazing and tasty and everyone is always so kind and patient when I have questions when deciding what to get.
Atmosphere: 5
Food: 5
Service: 5
Cameron C
Absolutely incredible bread and customer service will be back soon
This COBS store is the best. Way better than the one on 88th.
Atmosphere: 5
Food: 5
Service: 5
very helpful and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
I normally don’t leave reviews, but this experience was frustrating. Yesterday I purchased a cinnamon bun, a scone, and a pumpkin pie danish. When I got home, I found six cinnamon buns, no scone, and the danish fine not a big deal. I called in and was told to come back the next day to pick up the missing scone, which I had already paid for.
When I came in today, I was told there was no record of the call or the missing scone, and if I wanted one, I’d have to pay again and maybe they can honour it at a later date… I had no issue paying for another scone, but being told to come in and then essentially treated like I was making it up while holding up the line as the staff tried to figure it out was embarrassing and unnecessary.. then to say maybe they’ll honour it another day is craaazy
It’s not about the couple of dollars. It’s about being told one thing and then having that completely disregarded. The staff weren’t rude just incompetent, and lacked the ability to make an executive decision. I will say the staff the day prior were great, and extremely accommodating, but the lack of communication and accountability made the whole experience feel dismissive. Hopefully this gets sorted for future customers.
Atmosphere: 3
Food: 4
Service: 2
My favorite Cobs Bread location!
They know their products, are SO friendly and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Stopped in for a quick snack and fresh bread. Staff were very kind and helpful
Atmosphere: 5
Food: 5
Service: 5
You cannot beat cobs sourdough bread and buns for healthy bread. I’m working my way off carbs and the only thing I now eat is cobs of sourdough bread and buns. If I did like carbs, I’d buy half the store each visit. Everything looks so delicious thank you cobs I appreciate you.
Atmosphere: 5
Food: 5
Service: 5
I’ve been a cobs customer for many years, but this location is next level. The two staff working when I went on Friday were so genuinely nice and lovely. They were giving great recommendations and chatted while they got my order together. I haven’t had a customer experience like that in a long time. I was really blown away.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham \u0026 Cheese Croissant, Spinach \u0026 Feta Croissant
$5 for overnight bakery at 10 am, not impressed
Atmosphere: 5
Service: 5
best cobs in bc 10/10
Atmosphere: 5
Food: 5
Service: 5
10/10 service 10/10 bread
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always so fresh and amazing customer service. 10/10
Atmosphere: 5
Food: 5
Service: 5
10/10 experience, such great customer service.
Atmosphere: 5
Food: 5
Service: 5
Always a great experience coming here! The food is always amazing and tasty and everyone is always so kind and patient when I have questions when deciding what to get.
Atmosphere: 5
Food: 5
Service: 5
Absolutely incredible bread and customer service will be back soon
Atmosphere: 5
Food: 5
Service: 5
Best service and bread ever! Love this location
Atmosphere: 5
Food: 5
Service: 5
Loading...