The service in this branch is very bad, the people who serve seem as if they are always like angry (especially the ma'am). Plus, if you order takeout they will NEVER give you sauces. The last time I went they didn't give me, so I asked for a couple of sauces because I really love them and they only gave me one... Anyway, simple things can change everything. I will definitely never return again.
Atmosphere: 1
Food: 2
Service: 1
Fahim Ahmed
I wish i could give 0 star for service. Most pathetic service. I came here for the first time and will make sure no one from my friends will visit this location. Server was in a rush and answer to most of our requested things were we dont serve here. And she sounded like i m asking about the things she never heard before. Like about sauces they have filled bottle with one sauce its same in Medium and Hot and im sure in other labelled bottles as well. Because upon requesting she told us its on the counter and there is not a single bottle there. Then i have requested for ketchup she is like we dont serve here i repeated you dont serve ketchup she went and brought a new bottle of ketchup. This server must needs to learn some manners we were sitting and she without asking or speaking picked sauce from our table.Chicken was burnt and fries were like crackers. Im sorry i dont have anything good to write about my visit.Will never return
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Whole Chicken
Raven B
The service was fine, and the cashier was friendly + the facility was clean and welcoming. However, we ordered pulled chicken sandwiches that came to our tables on surprisingly dry buns, and the chicken was not pulled. It was cut into strips with the outer layer of the chicken so overcooked and hard that my husband and I both feared we were chewing on bones and pulled pieces out of our mouths. He was hungry enough that he cleaned his plate anyway, but I could not finish my sandwich as it was very unenjoyable in comparison to previous nandos visits. For $48.73 spent on dinner for 2, I definitely had higher expectations and was let down severely.
Atmosphere: 5
Food: 1
Service: 3
Nan Kaschula
We celebrated a birthday lunch here for 11 people and the food and service was excellent. We bought 2 large platters. Tony and staff were most helpful with all our requests which included putting 3 tables together and putting our birthday cake in the fridge and bringing it out when we requested with plates and forks. I would highly recommend this Nando's over any others I have been to. Thank you Tony and staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peri Peri Chicken, Salad
Danny Y
tl;dr fast food chicken at diner prices. Hit and miss IMHO.In the era of takeout fried and Korean chicken, Nando’s has stood apart as a “hey it’s an actual sit down meal made just for you”. It’s a bit of a niche that works if the sides are fresh and the chicken is of good quality.On the day I tried it (not my first time at a Nando’s mind you), the fellow at the till was impatient with us. The chicken itself was ok but seemed a bit small. The fries were a bit old (not stale but not fresh-fresh) and the coleslaw overly creamy (some might prefer it this way but I do not).All of this is fine, but for $16+ for lunch I think one really has to love it.
Atmosphere: 4
Food: 3
Service: 3
nizam hussani
Had lunch here and couldn’t be more disappointed, regret coming here and wasting $45, the fries were old and HARD disgusting, the chicken super chewy, turned me off to all Nandos because of this location
Atmosphere: 1
Food: 1
Service: 1
Clayton Marshall
Called in an order for 20 people. The fries were stale/overdone, really bad. I order from here regularly, Busch league lunch today for sure. I wouldn't suggest calling in an order, seems like these guys have a history of failing at the larger orders.
Tony
Very good chicken meal.
Atmosphere: 3
Food: 4
Service: 4
Kirby Thompson
First time visitor, and I was quite pleased with my experience. I arrived during the dinner hour last Wednesday; there were a few other guests seated at tables, but the ambience was still quite silent and chill, which was very pleasant. I ordered the quarter-chicken with mashed potatoes and Brussel sprouts as sides and took a seat. The food came in a reasonable amount of time, and was tasty and filling. Well prepared and displayed. The servers that evening were friendly and helpful too. All around positive experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peri Peri Chicken, Garlic Mashed Potatoes
Marc
I called in an order for a full pack and they said 10-12 min. It took me 20 min to get there and they asked me to pay so I did then I still had to wait 15 min to get my order. The chicken was burnt, the garlic bread was burnt, they shorted me on my mash potatoes, and the fries are not peri fries they sprinkle seasoning on regular fries. Try out the location in metrotown mall and you’ll notice the difference. The walnut grove location will cheap out on you.
Was pretty disappointed in the chicken sandwich. Chicken is probably half the size it needs to be. Sad sandwich.
Atmosphere: 4
Food: 2
Service: 3
Barry Farrell
Excellent service, good chicken. Far better than any other chicken options.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Coleslaw, ½ Chicken, Chicken and Peri-Fries
Ashleigh Wells
Got the peri peri bowl when I needed a quick and healthier dinner choice on the go. Service was excellent, quick and polite. Restaurant is clean and
Atmosphere: 5
Food: 5
Service: 5
Raman Deep
I ordered half chicken with 2 side order and the food was really amazing. Service was good and perfect. Employees were friendly and even gave suggestions and helped me to choose. Restaurant was neat and clean. Would suggest to visit this restaurant and try the amazing food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flame-Grilled Corn on the Cob, Garlic Bread, Garlic Mashed Potatoes, Coleslaw, Mashed Potatoes, Chicken and Peri-Fries
raveen kaur
I love the food and their ambience?.. I recommend to visit the store ?
The service in this branch is very bad, the people who serve seem as if they are always like angry (especially the ma'am). Plus, if you order takeout they will NEVER give you sauces. The last time I went they didn't give me, so I asked for a couple of sauces because I really love them and they only gave me one... Anyway, simple things can change everything. I will definitely never return again.
Atmosphere: 1
Food: 2
Service: 1
I wish i could give 0 star for service. Most pathetic service. I came here for the first time and will make sure no one from my friends will visit this location. Server was in a rush and answer to most of our requested things were we dont serve here. And she sounded like i m asking about the things she never heard before. Like about sauces they have filled bottle with one sauce its same in Medium and Hot and im sure in other labelled bottles as well. Because upon requesting she told us its on the counter and there is not a single bottle there. Then i have requested for ketchup she is like we dont serve here i repeated you dont serve ketchup she went and brought a new bottle of ketchup. This server must needs to learn some manners we were sitting and she without asking or speaking picked sauce from our table.Chicken was burnt and fries were like crackers. Im sorry i dont have anything good to write about my visit.Will never return
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Whole Chicken
The service was fine, and the cashier was friendly + the facility was clean and welcoming. However, we ordered pulled chicken sandwiches that came to our tables on surprisingly dry buns, and the chicken was not pulled. It was cut into strips with the outer layer of the chicken so overcooked and hard that my husband and I both feared we were chewing on bones and pulled pieces out of our mouths. He was hungry enough that he cleaned his plate anyway, but I could not finish my sandwich as it was very unenjoyable in comparison to previous nandos visits. For $48.73 spent on dinner for 2, I definitely had higher expectations and was let down severely.
Atmosphere: 5
Food: 1
Service: 3
We celebrated a birthday lunch here for 11 people and the food and service was excellent. We bought 2 large platters. Tony and staff were most helpful with all our requests which included putting 3 tables together and putting our birthday cake in the fridge and bringing it out when we requested with plates and forks. I would highly recommend this Nando's over any others I have been to. Thank you Tony and staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peri Peri Chicken, Salad
tl;dr fast food chicken at diner prices. Hit and miss IMHO.In the era of takeout fried and Korean chicken, Nando’s has stood apart as a “hey it’s an actual sit down meal made just for you”. It’s a bit of a niche that works if the sides are fresh and the chicken is of good quality.On the day I tried it (not my first time at a Nando’s mind you), the fellow at the till was impatient with us. The chicken itself was ok but seemed a bit small. The fries were a bit old (not stale but not fresh-fresh) and the coleslaw overly creamy (some might prefer it this way but I do not).All of this is fine, but for $16+ for lunch I think one really has to love it.
Atmosphere: 4
Food: 3
Service: 3
Had lunch here and couldn’t be more disappointed, regret coming here and wasting $45, the fries were old and HARD disgusting, the chicken super chewy, turned me off to all Nandos because of this location
Atmosphere: 1
Food: 1
Service: 1
Called in an order for 20 people. The fries were stale/overdone, really bad. I order from here regularly, Busch league lunch today for sure. I wouldn't suggest calling in an order, seems like these guys have a history of failing at the larger orders.
Very good chicken meal.
Atmosphere: 3
Food: 4
Service: 4
First time visitor, and I was quite pleased with my experience. I arrived during the dinner hour last Wednesday; there were a few other guests seated at tables, but the ambience was still quite silent and chill, which was very pleasant. I ordered the quarter-chicken with mashed potatoes and Brussel sprouts as sides and took a seat. The food came in a reasonable amount of time, and was tasty and filling. Well prepared and displayed. The servers that evening were friendly and helpful too. All around positive experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peri Peri Chicken, Garlic Mashed Potatoes
I called in an order for a full pack and they said 10-12 min. It took me 20 min to get there and they asked me to pay so I did then I still had to wait 15 min to get my order. The chicken was burnt, the garlic bread was burnt, they shorted me on my mash potatoes, and the fries are not peri fries they sprinkle seasoning on regular fries. Try out the location in metrotown mall and you’ll notice the difference. The walnut grove location will cheap out on you.
Food: 1
Service: 1
Recommended dishes: Garlic Bread, Garlic Mashed Potatoes, Whole Chicken, Chicken and Peri-Fries
Restaurantji Recommends
Was pretty disappointed in the chicken sandwich. Chicken is probably half the size it needs to be. Sad sandwich.
Atmosphere: 4
Food: 2
Service: 3
Excellent service, good chicken. Far better than any other chicken options.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Coleslaw, ½ Chicken, Chicken and Peri-Fries
Got the peri peri bowl when I needed a quick and healthier dinner choice on the go. Service was excellent, quick and polite. Restaurant is clean and
Atmosphere: 5
Food: 5
Service: 5
I ordered half chicken with 2 side order and the food was really amazing. Service was good and perfect. Employees were friendly and even gave suggestions and helped me to choose. Restaurant was neat and clean. Would suggest to visit this restaurant and try the amazing food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flame-Grilled Corn on the Cob, Garlic Bread, Garlic Mashed Potatoes, Coleslaw, Mashed Potatoes, Chicken and Peri-Fries
I love the food and their ambience?.. I recommend to visit the store ?
Atmosphere: 5
Food: 5
Service: 5