Ordered a pizza and the pizza wasn't even cooked, the cheese was barley melted such a waste of money, i will be not ordering here anymore
Alex Connell
Just bad, inedible....so small...tough , chewy and no flavor...used to be a good pizza place, not anymore
Crystal-Maria Krolenko
I thought all Panagos were the same being a franchise. Until I visited a bad one while working..this makes me appreciate my local one so much more. Great service!
Tyr. 1
food needs to be improved. pizza is dry, and honey garlic chicken doesn't taste like one.
Atmosphere: 3
Food: 1
Service: 3
Shawn Gill
It's subway. What more do I gotta say.
Vegetarian options: There are a lot of veggie options.
Wheelchair accessibility: Yes.
Atmosphere: 4
Food: 4
Service: 4
michael kinsey
I live in This location delivery area and am happy with their service and food every time! They always to my food to order and are so quick , the toppings are of good quality and they always are generous, the drivers are also all really nice and professional! Great management! Thanks again, keep it up !!!!
Atmosphere: 5
Food: 5
Service: 5
Denny Syned
I recently ordered a plant-based Beyond Summer BBQ pizza that was supposed to contain Beyond Meat Italian sausage crumble. However, I couldn't see or taste any sausage crumble. I was quite surprised by this and would appreciate it if the restaurant could look into this issue. Thank you.
Vegetarian options: Lots of vegan/ vegetarian options
Atmosphere: 1
Food: 1
Service: 2
Justin Singh
Best location and Best pizza in around Langley, tried other local shops but nothing beats panago! Favorite panago pizza Is the Veggie Mediterranean! Will be back for more ???!
Atmosphere: 5
Food: 5
Service: 5
Benzi Schnauzer
I can't recommend this location. Not because it's bad food, the pizza is not terrible. I've ordered pizza here several times and that makes my recent experience all that more troubling.I ordered three pizzas for delivery. The delivery person left them on the hallway floor, at the wrong door, and on the wrong floor of my building. I discovered all this when my neighbour downstairs brought them up to me. Needless to say I was not going to eat food left on the hallway floor. So I started to try to contact this Panago location for a full refund.The online chat was unable to help me get in touch with the location. They would send a message to the owner and that person might get back to me in a couple of days.I call the one phone number available for Panago and they transfer me to client relations. They will also message the owner who may get back to me in a couple of days.So I drive over to this location with their pizzas and tell them I want a full refund. They tell me to come back tomorrow. I tell them no. They go call someone and come back several minutes later to say they will refund everything except for the delivery charge because that is for the "fuel they used". I say no, I also had to drive because of this. They disappear for several minutes more. When they return, they provide a full refund in cash (not back on my credit card).I was polite, but firm. Star rating reflects delivery to wrong apartment = -1 star. Leaving pizza on the hall floor (unhygienic) = -1 star. Online chat service unhelpful = -1 star. Phone customer service unhelpful = -1 star. Service at store slow to refund money in a terrible situation = -1 star. Oh, and still no call from Panago = -1 customer. Sadly, one star is the lowest rating I can give.Sad... but there are lots of pizza places that deliver, handle food carefully, and value their customers. So I will vote with my dollars and now ignore the call when someone decides to care enough to reach out. Just desserts, so to speak.
Always a Great team at this location! Store is clean throughout and service is prompt! Continued to order for the past 3-4 years. Never any problems.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York Deli
Clint Smith
My receipt says I have ordered from Panago 426 times. HOWEVER I just paid over 50 dollars for ONE pizza, a 2L of soda, delivery and tip. YOU ARE INSANE AND I WILL NEVER ORDER PIZZA FROM YOU AGAIN! SO LONG PANAGO IT'S BEEN FUN!!!!!
Ordered a pizza and the pizza wasn't even cooked, the cheese was barley melted such a waste of money, i will be not ordering here anymore
Just bad, inedible....so small...tough , chewy and no flavor...used to be a good pizza place, not anymore
I thought all Panagos were the same being a franchise. Until I visited a bad one while working..this makes me appreciate my local one so much more. Great service!
food needs to be improved. pizza is dry, and honey garlic chicken doesn't taste like one.
Atmosphere: 3
Food: 1
Service: 3
It's subway. What more do I gotta say.
Vegetarian options: There are a lot of veggie options.
Wheelchair accessibility: Yes.
Atmosphere: 4
Food: 4
Service: 4
I live in This location delivery area and am happy with their service and food every time!
They always to my food to order and are so quick , the toppings are of good quality and they always are generous, the drivers are also all really nice and professional!
Great management!
Thanks again, keep it up !!!!
Atmosphere: 5
Food: 5
Service: 5
I recently ordered a plant-based Beyond Summer BBQ pizza that was supposed to contain Beyond Meat Italian sausage crumble. However, I couldn't see or taste any sausage crumble. I was quite surprised by this and would appreciate it if the restaurant could look into this issue. Thank you.
Vegetarian options: Lots of vegan/ vegetarian options
Atmosphere: 1
Food: 1
Service: 2
Best location and Best pizza in around Langley, tried other local shops but nothing beats panago! Favorite panago pizza Is the Veggie Mediterranean! Will be back for more ???!
Atmosphere: 5
Food: 5
Service: 5
I can't recommend this location. Not because it's bad food, the pizza is not terrible. I've ordered pizza here several times and that makes my recent experience all that more troubling.I ordered three pizzas for delivery. The delivery person left them on the hallway floor, at the wrong door, and on the wrong floor of my building. I discovered all this when my neighbour downstairs brought them up to me. Needless to say I was not going to eat food left on the hallway floor. So I started to try to contact this Panago location for a full refund.The online chat was unable to help me get in touch with the location. They would send a message to the owner and that person might get back to me in a couple of days.I call the one phone number available for Panago and they transfer me to client relations. They will also message the owner who may get back to me in a couple of days.So I drive over to this location with their pizzas and tell them I want a full refund. They tell me to come back tomorrow. I tell them no. They go call someone and come back several minutes later to say they will refund everything except for the delivery charge because that is for the "fuel they used". I say no, I also had to drive because of this. They disappear for several minutes more. When they return, they provide a full refund in cash (not back on my credit card).I was polite, but firm. Star rating reflects delivery to wrong apartment = -1 star. Leaving pizza on the hall floor (unhygienic) = -1 star. Online chat service unhelpful = -1 star. Phone customer service unhelpful = -1 star. Service at store slow to refund money in a terrible situation = -1 star. Oh, and still no call from Panago = -1 customer. Sadly, one star is the lowest rating I can give.Sad... but there are lots of pizza places that deliver, handle food carefully, and value their customers. So I will vote with my dollars and now ignore the call when someone decides to care enough to reach out. Just desserts, so to speak.
Atmosphere: 1
Food: 1
Service: 1
Bad pizza, even worse and terrible customer
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Awesome Pizza, Great Staff, Highly recommend it ! My favorite pizza to order is the Chipotle Chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Impossible Nuggets, Plant-Based Beyond Summer BBQ, Panago Classic, Italian Garlic Jar, New York Deli, Sweet Mustard Dip Vegan, Jalapeño Ranch Jar, Deliciously Simple Wings - 8 PC, Pop - Lipton Brisk Iced Tea, Veggie Korma, Spicy Capicollo, Garden Veggie, Pesto Vegetarian, BBQ Bacon Chicken, CYO Pizza Extra-Large 16, Tropical Hawaiian, Hawaiian, Avocado Cilantro Dip Vegan, Organic Gluten-Smart BBQ Bacon Chicken, BBQ Chicken Bites
Always a Great team at this location! Store is clean throughout and service is prompt! Continued to order for the past 3-4 years. Never any problems.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York Deli
My receipt says I have ordered from Panago 426 times. HOWEVER I just paid over 50 dollars for ONE pizza, a 2L of soda, delivery and tip. YOU ARE INSANE AND I WILL NEVER ORDER PIZZA FROM YOU AGAIN! SO LONG PANAGO IT'S BEEN FUN!!!!!
Atmosphere: 5
Food: 5
Service: 5
Best in the business ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Impossible Nuggets, Italian Garlic Jar, Jalapeño Ranch Jar, Spicy Capicollo, CYO Pizza Extra-Large 16, Tropical Hawaiian, Hawaiian, Avocado Cilantro Dip Vegan, Organic Gluten-Smart BBQ Bacon Chicken
The garden vege is disgusting I regret to order and had veery bad taste .
Service: 1
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