Smugglers Trail Caskworks (Brewery and Kitchen)

I used to send the workers there for Happy Hour for a beer on a Friday or the day before a mid week stat. $5 any beer. Then recently it went to $6. Now Happy hour is only Tues-Thurs ? This place is going to lose a lot of customers on holiday Mondays or Fridays.

Been coming here for about 6 months. 2-3 times a month. I need a break. Lovely staff, top notch. Great beer. But you gotta tighten things up in the kitchen. A few months ago I ordered a chicken burger, it presents two small pieces of chicken that barely covered the bun, I haven’t ordered it since. Stuck with the cheeseburger and side poutine for the most part. But I’m getting a little sick of the undercooked patties and lame sliced pickle ends. News flash the burger doesn’t taste good raw, and there’s other risks associated as we know. For pickle lovers it’s kind of an insult to dress the burger with a pickle slice reject. Just put a real damn pickle slice on or don’t do it at all. Or ask the customer if they want a slice of pickle and just put it on the damn burger. Also if you’re going to go by memory when taking an order then include the damn extra sauce on the side, write it down. Otherwise the wings are great. Great place honestly. But please tighten it up. I’ll come back in a couple months to try again.

My husband and I came in for a quick lunch as I work close by and only had about 45 minutes. We ordered and were surprised by how long it was taking. We could see our food was ready from where we’re sitting but our server didn’t bring it to us. She filled and took coffees to table and went to deal with a customer paying their bill all the while we watched our food sit there. About 5 minutes later she bought our food and I mentioned that the wait was longer than usual. She said they were waiting on my husbands fries. We both had fries however my fries were so over cooked. I mentioned to the server who never came by to ask about the food, that my fries were over cooked. She then proceeded to tell us this that my husbands fries were actually undercooked and she preferred the over overcooked ones. She then rudely and
sarcastically told me she’ll tell the kitchen staff to be more consistent. She was not kind and really made us feel that our business was not important to the restaurant. It’s a shame, we used to have much better service in the past.

The wife & I came here for dinner, the experience was terrible all around. It's a family restaurant but the bar is so close to the tables where children are eating. Our waitress was not friendly & the prices are outrageous for the food quality. 👎👎

The time of this review does not reflect the day or time I entered the establishment. This review is legitimate. I believe I am not required to email the business about my negative review. Also I did not see google reviews ask me to give the exact time & date I was there. People don't deserve to be badgered for bad reviews by business owners. Have a nice day! 😁

Me n my girlfriend most definitely will not b coming bck here. Rite from when we walked in door had 2 stand & wait 8 min when clearly there was other staff not busy to show us 2 a table. Food quality is very poor.

Nice atmosphere, friendly staff, good beer, and has an enclosed patio area that allows dogs and an outdoor seasonal patio. Haven't tried their food yet, but it looks good (pub style menu).

Good service, friendly staff. Small selection of food which proved to be a poor value. Difficult to find menu online ahead of time.

Food is good, had to wait more than 40 minutes for food. Very slow.

Nice place

I was recommended this place for their cask beer. The English bitter was good. They were out of one and the hibiscus one was terrible. Probably shouldn’t order food here. Two of us had sore mouths from eating their chicken club sandwich. Bread was hard as a rock and chicken was thin and dry. Service staff were nice but didn’t come around very often. Disappointing visit.

This place was great. The only reason for 4 stars is parking. The area has reserved business parking surrounding it.

Great brewery, good food and excellent beers.

Excellent beers and food
Cask ale is excellent.

Best lager of all the craft beer places I've ever tried. Service is top notch. The staff is friendly and immediately helpful. Dave is the heart of the kitchen!

Great tasting beer and even greater staff. They were closing early for a staff meeting but my server Joel still took the time to serve me food and drinks. 10/10!!