Starbucks

the employees here are always so lovely but this made my day today :)

Would not give my Grandpa his free birthday drink a day early because his birthday is on Christmas day and they are closed that day. In the past they have always given it a day early but this time the barista refused.

Service: 1

did not give my grandpa his birthday drink today because his birthday is tomorrow but its nearly impossible to find an open starbuck on Christmas day.

Atmosphere: 2

Food: 1

Service: 2

Denied my grandfather his birthday drink on Christmas Eve. His birthday is on Christmas. They’re not even open on Christmas.

Service: 1

We come here all the time, staffs are always phenomenal here. The drinks here are always consistent, once in a long while there will be bad days but human errors do happen but they make it up and make us a new drink. We like the atmosphere here, always good for chatters and the place is always tidy.

Atmosphere: 5

Food: 5

Service: 5

Went around open and the workers are snotty rude know it all type of people and my drink was made improper

Atmosphere: 1

Food: 1

Service: 1

It could be better start of day

Atmosphere: 3

Food: 4

Service: 1

Amazingly kind staff!!!

Atmosphere: 5

Food: 5

Service: 5

5star just because of the staff that are so kind and friendly ❤️ keep up the great work work 🤗🙌🏻

Atmosphere: 5

Service: 5

Just really went in, got my latte and left. I'm glad they stopped hiding the milk/cream, and sugar behind the counter like they did a while back!

Atmosphere: 5

Service: 5

Great coffee, terrific service 👍 👍

Atmosphere: 5

Food: 5

Service: 5

Awesome service and atmosphere. The best Starbucks patio in Langley. I was surrounded by beautiful greenery during my visit.

Atmosphere: 5

Food: 3

Service: 5

Not what it use to be. The drive through is extremely slow

I order the same drink every morning. The last few months, It's made different every time.- does not taste like it's supposed to. There's always an excuse why. If the staff did more working than talking to each other about personal stuff, maybe they would produce more accurate products in a timely manner. Plus Pretty bad when you ordered online and still have to wait past ready time once you have arrived. They would rather make excuses of their inability to give quality than give the right Starbucks standards. I'm paying for the right product, not what they think it should be. I've spoken to the manager about this before - nothing changes.
Congrats, you just lost a customer today. Had enough.

Atmosphere: 1

Food: 1

Service: 1

Not what it used to be-Don't follow instructions properly, poor quality drinks/service/attitude, generally unprofessional/unfriendly, unmindful of their work it seems.

Atmosphere: 3

Food: 3

Service: 1