Pretty quick service, subs are good; cant complain.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Cookies
HiRang
I am writing to express my extreme dissatisfaction with the service I received during my recent visit.On Jan 9th, I placed an order for two steak bowls, clearly specifying that I did not want red onions and requested pickles for one of the bowls. Unfortunately, upon receiving my order, one of the bowls was prepared incorrectly, with red onions added and no pickles included.When I called to address this issue, I encountered resistance and excuses from the staff. Upon my request for a resolution, the staff offered a replacement bowl hesitantly, without any form of apology. Due to the late hour (approximately 9:30 pm), my proximity to the store (a 15-minute drive), and my exhaustion from work, I asked if I could pick up the replacement bowl the following day.To my dismay, the staff insisted that I return that night or be left with no option other than a mere cookie as compensation. Although inconvenienced, I reluctantly agreed to return promptly. However, during my drive, I received a call from the staff, demanding that I bring back the incorrect bowl. This additional request, on top of the initial mistake, seemed excessive and burdensome for me to drive back home to grab the incorrect bowl and head to the Subway again...? For a $11 bowl?????? I refused to waste any more of my time and ended up not going.I feel compelled to highlight that throughout this experience, I was treated as though I were attempting to exploit the situation for free food. This is particularly distressing, as the mistake was on the Subway staff, not mine. Such poor customer service and lack of a reasonable resolution have left me thoroughly dissatisfied.Very upsetting and wrong in so many levels!!!
Atmosphere: 1
Food: 3
Service: 1
Shannon Mundy
Very friendly and precise! ? changes gloves with every task.
Barinder Bapla
I was completely impressed with their professionalism and customer service epically the girl name Nisha .
Aahhh!! The way of the sub!..always reliable for a quick Sammy to fill you up!!Man how I love this
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Veggie Delite, Turkey Breast, Pizza Sub Melt, Cookies, White Chip Macadamia Nut Cookies, Crispy Chicken Sidekick, Black Forest Ham, Savoury Turkey Ranch Sidekick, Steak
Davina Hall
Ravenpreet is an excellent sandwich maker and worker. All these employees are hard worker. Great service and food. The cookies are always soft and delicious. The steak and cheese subs are the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Balaji Sankar Chopparapu
Nice place to eat a decent sandwich. Ample amount of car parking.
Atmosphere: 5
Food: 5
Service: 5
Rye Guy
Terrible customer service there employees continue to try to over charge us for random add on getting a sandwich well over 20$ per person. I'd rather go sit down for a meal than be over charged at this place just avoid this location there's one less than 1 km away from this terrible location.Kid-friendliness: Not very friendly towards my special needs son when we go in the woman actually asked my son to be quiet while we trying to order.
I am changing my 5 stars to one because I just came here and it's only 20 after 9 and the lady came right in front of me and locked the doors and close the gates they're supposed to close at 10 PM it is only 20 after 9 so now I am giving her a one star rating and I will not be back to this subway ever again I'm taking my business elsewhere when you say you're closed at 10 PM you don't lock the door right in front of your customers who are just coming into the business to eat I always spend between 30 and 40 dollars every time I come here now I'm gonna take my money elsewhere.
Angela D
These employees deserve a raise. They are so patient and as busy as they are they still find the time to go out of their way to accomodate their customers. Price is right and the food is always fresh. Everyone should add to their tip jar too. All other servers get tipped i restaurants and they should too.
Atmosphere: 5
Food: 5
Service: 5
klYnko
It's Subway. You get what you pay for. Staff was nice, understood English.
Jenna Larke
If I could give it a zero for service I would. Rupinder served me and rolled her eyes at every request I had to the point I felt uncomfortable. I asked for a sauce on the side as well that I had no problem paying for and she told me she could NOT do that. So I asked her to maybe put a bit in a soup cup and I would be willing to pay for however much they charge….. another roll of the eyes and big huff. I live and work in the area and will never be back. I don’t ever complain about service because I know people have bad days and I work in the costumer service industry but this was over the top. I will be sure to let my friends know as well to go somewhere else.
Pudgy Pidgey
Honestly never been dissapointed here. Everything is always super fresh. Service is good. Very clean.
Pretty quick service, subs are good; cant complain.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Cookies
I am writing to express my extreme dissatisfaction with the service I received during my recent visit.On Jan 9th, I placed an order for two steak bowls, clearly specifying that I did not want red onions and requested pickles for one of the bowls. Unfortunately, upon receiving my order, one of the bowls was prepared incorrectly, with red onions added and no pickles included.When I called to address this issue, I encountered resistance and excuses from the staff. Upon my request for a resolution, the staff offered a replacement bowl hesitantly, without any form of apology. Due to the late hour (approximately 9:30 pm), my proximity to the store (a 15-minute drive), and my exhaustion from work, I asked if I could pick up the replacement bowl the following day.To my dismay, the staff insisted that I return that night or be left with no option other than a mere cookie as compensation. Although inconvenienced, I reluctantly agreed to return promptly. However, during my drive, I received a call from the staff, demanding that I bring back the incorrect bowl. This additional request, on top of the initial mistake, seemed excessive and burdensome for me to drive back home to grab the incorrect bowl and head to the Subway again...? For a $11 bowl?????? I refused to waste any more of my time and ended up not going.I feel compelled to highlight that throughout this experience, I was treated as though I were attempting to exploit the situation for free food. This is particularly distressing, as the mistake was on the Subway staff, not mine. Such poor customer service and lack of a reasonable resolution have left me thoroughly dissatisfied.Very upsetting and wrong in so many levels!!!
Atmosphere: 1
Food: 3
Service: 1
Very friendly and precise! ? changes gloves with every task.
I was completely impressed with their professionalism and customer service epically the girl name Nisha .
Service: 5
Good but nowhere to park
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Tuna, Chocolate Chunk, Turkey Breast, Cookies, Lay
best service ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Aahhh!! The way of the sub!..always reliable for a quick Sammy to fill you up!!Man how I love this
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Veggie Delite, Turkey Breast, Pizza Sub Melt, Cookies, White Chip Macadamia Nut Cookies, Crispy Chicken Sidekick, Black Forest Ham, Savoury Turkey Ranch Sidekick, Steak
Ravenpreet is an excellent sandwich maker and worker. All these employees are hard worker. Great service and food. The cookies are always soft and delicious. The steak and cheese subs are the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Nice place to eat a decent sandwich. Ample amount of car parking.
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service there employees continue to try to over charge us for random add on getting a sandwich well over 20$ per person. I'd rather go sit down for a meal than be over charged at this place just avoid this location there's one less than 1 km away from this terrible location.Kid-friendliness: Not very friendly towards my special needs son when we go in the woman actually asked my son to be quiet while we trying to order.
Restaurantji Recommends
I am changing my 5 stars to one because I just came here and it's only 20 after 9 and the lady came right in front of me and locked the doors and close the gates they're supposed to close at 10 PM it is only 20 after 9 so now I am giving her a one star rating and I will not be back to this subway ever again I'm taking my business elsewhere when you say you're closed at 10 PM you don't lock the door right in front of your customers who are just coming into the business to eat I always spend between 30 and 40 dollars every time I come here now I'm gonna take my money elsewhere.
These employees deserve a raise. They are so patient and as busy as they are they still find the time to go out of their way to accomodate their customers. Price is right and the food is always fresh. Everyone should add to their tip jar too. All other servers get tipped i restaurants and they should too.
Atmosphere: 5
Food: 5
Service: 5
It's Subway. You get what you pay for. Staff was nice, understood English.
If I could give it a zero for service I would. Rupinder served me and rolled her eyes at every request I had to the point I felt uncomfortable. I asked for a sauce on the side as well that I had no problem paying for and she told me she could NOT do that. So I asked her to maybe put a bit in a soup cup and I would be willing to pay for however much they charge….. another roll of the eyes and big huff. I live and work in the area and will never be back. I don’t ever complain about service because I know people have bad days and I work in the costumer service industry but this was over the top. I will be sure to let my friends know as well to go somewhere else.
Honestly never been dissapointed here. Everything is always super fresh. Service is good. Very clean.