Tim Hortons
20250 88 Ave, Langley
(604) 888-7101
Recent Reviews
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Morning crew is awesome. Fast, friendly and accurate. Afternoon team is the complete opposite. They ignore you, can't get the orders correct. After 10 minutes of waiting line, you just get fed up and walk out with nothing. I watched a staff member today take 10 minutes to pick 20 tidbits and butter 2 bagels.
I am an everyday customer, but now refuse to go in the afternoon.
I recently visited the drive-thru at Tim Hortons, and I have to say it was an exceptional experience from start to finish. What stood out most was the incredible staff—friendly, efficient, and genuinely cheerful. The moment I pulled up, I was greeted with a warm smile and a positive attitude that made my day brighter.
Even though it was a busy time, the team worked like a well-oiled machine, ensuring that every order was accurate and delivered quickly. They made the experience feel personal, not rushed, and even double-checked my order to make sure everything was perfect. It’s rare to find such attentive service, especially in a drive-thru setting.
The coffee was hot, the food was fresh, but it’s the people behind the counter who made this visit truly memorable. Their enthusiasm and dedication to customer service are a testament to the great culture at this location. I left with a delicious meal and a smile on my face. I highly recommend this Tim Hortons to anyone looking for great service and even better people. Well done to the amazing team!
Atmosphere: 5
Food: 5
Service: 5
The food was old and stale and there was a dead guy outside
Atmosphere: 1
Food: 1
Service: 3
They suck so slow and so rude don't acknowledge that you are even standing there .
Atmosphere: 1
Food: 2
Service: 1
Coffee and donuts yummy
The only thing I wanna say round face girl was so rude with me, and was not listening me properly. Moreover, in veggie loaded wrap rice were a little bit undercooked.
Atmosphere: 4
Food: 4
Service: 3
Donuts such as a Boston Cream or Canadian Maple should not be served in a bag. The topping is completely stuck to the top of it. I will be gladly rejecting these donuts should this happen again and asking for my money back in the future.
Food: 1
Poor service and long wait times. No acknowledgment that you are even at the counter waiting or if they might feel like taking your order. There is a better Tims 2 blocks away. This review is based on 4 visits, there will not be a 5th.
Atmosphere: 1
Food: 3
Service: 1
Vegetarian options: Яб
Atmosphere: 5
Food: 5
Service: 5
Amazing cafe
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I only go to the drive thru and every morning they don't disappoint me with regards to the speed and accuracy in the morning and the owner is super sweet and she runs the window..
Atmosphere: 4
Food: 4
Service: 5
Worst service EVER at the drive thru! Made my drink wrong & scolded me because maybe “I” ordered it incorrectly. Actually had to ASK if she was gonna make it correct, she kept handing it to me. She said ok but order the right one next time. WHO DOES THAT?? Like really? Never again will I waste your time so don’t worry about making me a drink ever again. Absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
Everything was good except I wanted to black ice coffee. They give me the regular one. I hadn’t to have a time to change it. Kind person but morning time they should be more carefull
Place is clean - one more minus is I though this is a seven eleven a not Tim Hortons. Place is located with seven eleven
Atmosphere: 2
Food: 5
Service: 3
This Tim hortons floor is always sticky….and customer service is not that good… i asked them to clean the lid bcz they overfilled coffee and they just cleaned it… not very welcoming
Workers are rude. They don’t even make a right coffee that I ordered and never apologized.
Atmosphere: 1
Food: 1
Service: 1
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