Tim Hortons

21616 Fraser Hwy, Langley
(604) 533-1606

Recent Reviews

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hannah matthews

so rude!!!!!! especially the morning manager my god was she rude! never again....

Atmosphere: 1

Food: 1

Service: 1

Kirstin Abel

This place is the absolute worst, they can’t do anything any of the regular Tim Hortons do so they tell you you can’t order half the things on the menu. If it’s not a full service Tim Hortons, it should have its own menu of stuff available so that the staff aren’t constantly having to tell customers no. I always find the staff to be extremely rude, but I don’t blame them because it must be annoying. Having to tell people no all day.

Atmosphere: 1

Food: 1

Service: 1

Eric Penniman

They don’t have 90% of the food menu that the rest of Tim Hortons has. Despite the fact that the normal menu appears on the drive-through. The coffee was awful. Highly recommend going basically anywhere else.

Atmosphere: 1

Food: 2

Service: 1

eric orr

The elder lady was very rude and looked like she didn't want to be there .. and trying to rush people along when ordering.. I have 3 girls under 10 and they take forever.. but patience is a virtue

Atmosphere: 2

Food: 3

Service: 3

Ryan Middleton

Only ordered a four cheese bagel with cream cheese she side and was like really no joke
Mike, you do the minimum there like do your job never coming back here

Atmosphere: 1

Food: 3

Service: 1

Harrison Goeldner

I always stop by here on my way to work. They are the fastest tim's I've ever been to! Great for grabbing a quick bite.

nuure multani

I ordered everything bagel toasted with butter from them it was burnt and steep tea it was cold usually. I ordered from drive through when I opened the bagel it was burnt couldn't even eat it .I was far away from the location then I couldn't returned it also break time was over .I was hungry that's y I ordered the food .I was starving at my work all day .
I have pictures of burnt bagel .
The service is sooo poor

Atmosphere: 1

Food: 1

Service: 1

F F

I have gone to this Tim Hortons a few times as I work in the area. I’m not sure if it is an equipment or staff problem, but the food often tastes stale (such as the egg in the bagel belt being tough, or the bagel itself being very dry). In addition, the staff often gets frustrated when you are ordering things from the drive through and make it seem like they do not want you to order too many things, often they sigh or cut you off. Therefore, I stopped going to this location. Instead I go to the Tim Hortons up the hill on the other side of Fraser hwy (just 2 min away). The food I get there is not stale, tastes good, and the staff are nice.

Atmosphere: 3

Food: 2

Service: 1

Ms. Tahir

I ordered a grilled cheese sandwich since I can't eat anything else on the menu and they didn't have a grill at their location ...the people were very nice...the 1 star is for Tim Hortons, if you can't provide the food why advertise it???

Atmosphere: 1

Food: 1

Service: 4

Russ Giles

I went there and got a large coffee 3 and 3 and an Apple Fritter but too bad they weren't blueberry fritters and it was good

Wheelchair accessibility: I left the scooter outside and walked in

Service: 4

De Asia Sattler

went here on saturday may 4th around 5:00 pm and it was honestly disappointing. The people working there should not be in customer service to be honest. I asked for two rice bowls one being the cilantro chicken one and the other being the bbq one. The woman said that the bbq one would be a 8min wait so we decided to just get two cilantro bowls as we didn’t want to wait and we were in a rush. we pulled up to the window and the man handing out food told us the wait would be 5 mins, we agreed and he told us to pull out front. We were waiting for 15 minutes, so i go through the drive through again as like i said i’m in a rush and would like to get out of here asap. We go back and i tell the lady we’ve been waiting 15 minutes and the man told us 5 and instead of saying sorry she ARGUED BACK saying “oh ma’am i said you’d wait 8 mins” even so i waited 15 so im not sure where that logic came from. I told her i’ll wait at the window and so i waited there for another 4 ish minutes and finally it was done, l there was a lady in the other window by now. Overall would not recommend this time hortons these workers are incompetent and are very extremely to understand with a total lack of customer service. :)

Atmosphere: 1

Food: 1

Service: 1

Mary Cao

This is probably the worst customer service in the whole country damn who hurt y’all ? i commend them for not giving a flying fack at their job, I strive to be that carefree!!! I paid in cash at the window and the worker snatched the bill out of my hand causing the coins on top to fall on the ground. He didn’t notice and just gave me the rest of my change so I ended up paying a bit extra. Oh well. Honestly I can’t expect more from Tim’s but a smile would be nice

Atmosphere: 1

Service: 1

Aliyah Janzen

Stop putting the damn Boston cremes in bags! And a hello and goodbye would be nice at the window. Only reason for 2 stars is because that was the best bagel of my life I just ate.

Atmosphere: 2

Food: 2

Service: 1

Pink Lion

went here on saturday may 4th around 5:00 pm and it was honestly disappointing. The people working there should not be in customer service to be honest. I asked for two rice bowls one being the cilantro chicken one and the other being the bbq one. The woman said that the bbq one would be a 8min wait so we decided to just get two cilantro bowls as we didn’t want to wait and we were in a rush. we pulled up to the window and the man handing out food told us the wait would be 5 mins, we agreed and he told us to pull out front. We were waiting for 15 minutes, so i go through the drive through again as like i said i’m in a rush and would like to get out of here asap. We go back and i tell the lady we’ve been waiting 15 minutes and the man told us 5 and instead of saying sorry she ARGUED BACK saying “oh ma’am i said you’d wait 8 mins” even so i waited 15 so im not sure where that logic came from. I told her i’ll wait at the window and so i waited there for another 4 ish minutes and finally it was done, l there was a lady in the other window by now. Overall would not recommend this time hortons these workers are incompetent and are very extremely to understand with a total lack of customer service. :)

Atmosphere: 1

Food: 1

Service: 1

Kodee Cummings

negative stars

Service: 1

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