Rusticana Coffee

803 Deloume Rd, Mill Bay
(250) 743-6940

Recent Reviews

Dana SCHNEIDER

We pulled off the highway to get coffee and fell in love with this little coffee shop, great coffee, baked goods, and lunch items. All delicious!! The rustic atmosphere, grass courtyard, and fun & friendly service all made it a perfect stop. Highly recommend visiting Rusticana Coffee :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vegan

Rayne Montgomery

Went to this cafe on a whim with my partner no regrets, amazing taste and amazing atmosphere!

Atmosphere: 5

Service: 5

Leah Varao

The owner of this establishment stole all the money from this non profit animal charity they were supposed to be collecting for. Shame on you Rusticana!! Do the right thing and give that money back to the charity it rightfully belongs to!

Patti Nancy

Do I recommend this company?? No way!! Not when they steal from a charity for animals. Disgusting!! Like seriously who does that?

Sydnee Davidson

Don’t waste your money here with rude staff and shady management. You’ll have a much more pleasant experience at Brugos across the parking lot.

Atmosphere: 1

Food: 1

Service: 1

Xzegoth

The owner stole from a charity and claimed it was because the local school was stealing the products! What a disgusting practice. SHAME ON YOU!

Atmosphere: 1

Food: 1

Service: 1

Jesse F

Both my wife and I got food poisoning after eating baking from this coffee shop on our way to Tofino. Avoid it at all costs!

Atmosphere: 1

Food: 1

Service: 1

jus ten

Just an absolute horrible place the coffee is almost criminally bad. The staff are some of the worst people I've ever dealt with. The restaurant was very dirty.

Atmosphere: 1

Food: 1

Service: 1

Kitty Sparkes

Why would I ever give a positive recommendation for a place that steals money from an animal charity? I hope that $400 was worth tarnishing your reputation.

Shades InRose

Their coffee is trash for the exorbitant price and they steal from charity. There are high quality businesses that deserve your patronage far more than Ron and Cyndi at Rusticana!

Atmosphere: 1

Food: 1

Service: 1

Tracey Martin

This owner steals from non profit societies for herself! Way over priced and owner is horrible

S. Wright

I have nothing to complain about the products (tea latte for me) but I felt like the people working there were very rude. I always pay by credit card. It's the 21st century and I rarely carry cash. The cashier pointed to a small sign on the counter asking to pay using cash. I acknowledged it and said that I don't use cash.The cashier and who I believe is the owner started harping on the banking costs to small business and how big companies can absorb it but small ones can't... How she spends $400 (or something) on bank fees each month, how it's bad to use credit cards, etc. I felt like I was getting scolded for shopping there and being lectured for supporting them.The good news is that I will certainly help her reduce her bank fees by not using my credit card any longer. Since that's my form of payment, I will simply not shop there again. The even better news is that there's a great coffee store just a few hundred meters away that treats their customers with respect.

Atmosphere: 2

Food: 5

Service: 1

Shelley Travis

The owner is absolutley rude and obnoxious! Terrible service. It feels like you are a bother when you walk in. This place has gone downhill for

Service: 1

Tracey Bouma Martin

Owner steals from non-profits for her own selfish smokes and gummies. Brutally over priced and owner is not nice at all. Stay away!

Mads G

Unfortunately my latest visit was full of inpatient, bad customer service.The entire place was tense because they do not support the staff properly and the stress of running the place is obviously getting to both the women running the counter. The communication between them was short, passive, unpleasant and unprofessional.It was a really unpleasant experience and was not the stop I needed on a Saturday morning. Would not recommend from this experience alone sadly until they deal with these said problems.

Atmosphere: 1

Food: 3

Service: 1

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