Just have to mention this . Sister , brother in law and myself stopped in for lunch just before 1pm today .even though it was late we decided on breakfast. Two of us had basted eggs , sausage, hash browns and toast. One had egg's Bennie hash browns and toast. We all agreed It was one of the best breakfasts we'd had! Hollandaise sauce was lovely, eggs, sausage's, hash browns and toast perfect!Service was excellent too. If breakfast was this good.. can't wait to try out the rest of the menu.. check it out!
Atmosphere: 4
Food: 5
Service: 5
Shirley
The food was not too bad.However, some concerns about the service. We had talked to the server about the buy one pizza and getting the second one for 40% off deal. We went ahead and ordered a second pizza. We didn't find out until the meal was finished that the second pizza that we got was not eligible for the deal.We were a group of 8. We called in to inform them we were going. We didn't pay attention when we got the bill and the server brought the machine with the bill so we paid without thinking. Afterwards, we then realized that automatic gratuity on the bill! At no point were we informed about this. She gave me the machine with the tip prompt! So of course, in my mind, we're a big group, so let's leave a tip, which I did! It's not the automatic gratuity that is an issue but the lack of transparency is not great.We did make an attempt and call. They basically said they can't do anything about it.
Atmosphere: 3
Food: 4
Service: 1
Lesley Bruce
Terrific spot ! Regular breakie eater at The Mill and highly recommend. Friendly Staff. Will continue to enjoy weekend breakfast on the patio ?
Atmosphere: 4
Food: 5
Service: 5
Milkah Gatiti
The food was soooooo good. And the price was really great. And our server Alex was awesome. 10 out a 10 I would recommed ?
Atmosphere: 5
Food: 5
Service: 5
Peter Storie
Santa Clause and West Coast benny! Need I say more.
Atmosphere: 4
Food: 4
Service: 5
Ben Abbott
We had a big group (15 people) last night for a birthday dinner, the food was good and the service we received from our waiter was by far the best I’ve ever had I’m not sure if he’s the owner but he really went above and beyond what would be “expected” in any dining experience.Thank you!Kid-friendliness: Super nice to the kids!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Mill
Jenn Edwards
We came for the Music Bingo night which was great fun! Nice to have something different to do on a Friday night in Mill Bay. Pizza was tasty. Service was friendly and very accommodating. Am looking forward to going back.Vegetarian options: Vegan cheese! Yay.
Atmosphere: 3
Food: 4
Service: 5
Francisco Yañez
Have to be very honest... they add cinnamon to their pizza dough. I tried looking on their website to see if it is the way they do it but looks like it was a mistake... so it was a very very unpleasant and bad taste mistake.Called and wanted to get the price for the pizza after the discount but was shutdown as they were busy. So my advise. Do not order go to the place so if there is a mistake they can fix it and if there is a question. So they can answer it.
Food: 1
Service: 2
Laurel M
This was such a disappointment; service could best be described as mediocre, food the same - but the most unfortunate issue was that the management would not honour a discount promotion they were running; not a bit concerned about an apparently outdated concept: customer satisfaction.
Richard Dodge
Have had breakfast which was perfect, the Denver bowl was delicious and the perfect amount so I didn't feel horribly stuffed after. My kids love their French toast and my wife's California eggs Benny looked fantastic. Had lunch on another occasion and it was fantastic we all ordered a couple apples and basically tried everything. The loaded point and tacos were amazing and the nachos were on point. The beer was cold and the servers are very attentive and pleasant. Pup was welcomed on the patio Great job !!!!
My favorite eggs Benny, staff are great and remember you if your a regular...food is great and coffee too.
Atmosphere: 5
Food: 5
Service: 5
Colin
I understand everyone is human and we make mistakes sometimes. I ordered 2 large pizzas with daiya cheese. One was half pepperoni and half Hawaiian on gluten free crust. The other was supposed to be a classic vegetarian on regular crust and they made me a vegetarian deluxe. When I called in to have the situation rectified, the manager responded that I got a better deal. She told me I should have checked my pizza before I left. She was incredibly rude and constantly talking over me in order to shift blame on to me. The pizza that was the correct order, they didn't fully cooked its gluten free crust. Overall, she refused to correct the situation and I was more than frustrated so I disconnected the call. This establishment has the worse manager and customer care I have ever had the displeasure to encounter. I highly recommend choosing anywhere else because it became abundantly clear that they do not value their customers and they have no professionalism.
Atmosphere: 1
Food: 1
Service: 1
Ray G.
I understand everyone is human and we make mistakes sometimes. I ordered 2 large pizzas with daiya cheese. One was half pepperoni and half Hawaiian on gluten free crust. The other was supposed to be a classic vegetarian on regular crust and they made me a vegetarian deluxe. When I called in to have the situation rectified, the manager responded that I got a better deal. She told me I should have checked my pizza before I left. She was incredibly rude and constantly talking over me in order to shift blame on to me. The pizza that was the correct order, they didn't fully cooked its gluten free crust. Overall, she refused to correct the situation and I was more than frustrated so I disconnected the call. This establishment has the worse manager and customer care I have ever had the displeasure to encounter. I highly recommend choosing anywhere else because it became abundantly clear that they do not value their customers and they have no professionalism.
Atmosphere: 1
Food: 1
Service: 1
Andy Renton
My son has been encouraging us to go to this restaurant as he's had the pizza before and loves it. We finally went in May 31, 2023. Our server was a Grade 12 student from the local high school, and was amazing. She was so friendly, helpful, kind, and made our experience much better than the norm you get in many restaurants these days. The food was great, with good portion sizes and taste. The decor/feel isn't necessarily the best, but food & service is much more important to me. We'll be back!Kid-friendliness: My son loved the food (many kid-friendly options, but he enjoyed pizza) and the server was particularly kind and inclusive of him in her service.
Atmosphere: 3
Food: 5
Service: 5
cpcooks
Enjoyed the clubhouse sandwich and the wings daily special. Both well prepared and tasty. Fast and friendly service.
Just have to mention this . Sister , brother in law and myself stopped in for lunch just before 1pm today .even though it was late we decided on breakfast. Two of us had basted eggs , sausage, hash browns and toast. One had egg's Bennie hash browns and toast. We all agreed It was one of the best breakfasts we'd had! Hollandaise sauce was lovely, eggs, sausage's, hash browns and toast perfect!Service was excellent too. If breakfast was this good.. can't wait to try out the rest of the menu.. check it out!
Atmosphere: 4
Food: 5
Service: 5
The food was not too bad.However, some concerns about the service. We had talked to the server about the buy one pizza and getting the second one for 40% off deal. We went ahead and ordered a second pizza. We didn't find out until the meal was finished that the second pizza that we got was not eligible for the deal.We were a group of 8. We called in to inform them we were going. We didn't pay attention when we got the bill and the server brought the machine with the bill so we paid without thinking. Afterwards, we then realized that automatic gratuity on the bill! At no point were we informed about this. She gave me the machine with the tip prompt! So of course, in my mind, we're a big group, so let's leave a tip, which I did! It's not the automatic gratuity that is an issue but the lack of transparency is not great.We did make an attempt and call. They basically said they can't do anything about it.
Atmosphere: 3
Food: 4
Service: 1
Terrific spot ! Regular breakie eater at The Mill and highly recommend. Friendly Staff. Will continue to enjoy weekend breakfast on the patio ?
Atmosphere: 4
Food: 5
Service: 5
The food was soooooo good. And the price was really great. And our server Alex was awesome. 10 out a 10 I would recommed ?
Atmosphere: 5
Food: 5
Service: 5
Santa Clause and West Coast benny! Need I say more.
Atmosphere: 4
Food: 4
Service: 5
We had a big group (15 people) last night for a birthday dinner, the food was good and the service we received from our waiter was by far the best I’ve ever had I’m not sure if he’s the owner but he really went above and beyond what would be “expected” in any dining experience.Thank you!Kid-friendliness: Super nice to the kids!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Mill
We came for the Music Bingo night which was great fun! Nice to have something different to do on a Friday night in Mill Bay. Pizza was tasty. Service was friendly and very accommodating. Am looking forward to going back.Vegetarian options: Vegan cheese! Yay.
Atmosphere: 3
Food: 4
Service: 5
Have to be very honest... they add cinnamon to their pizza dough. I tried looking on their website to see if it is the way they do it but looks like it was a mistake... so it was a very very unpleasant and bad taste mistake.Called and wanted to get the price for the pizza after the discount but was shutdown as they were busy. So my advise. Do not order go to the place so if there is a mistake they can fix it and if there is a question. So they can answer it.
Food: 1
Service: 2
This was such a disappointment; service could best be described as mediocre, food the same - but the most unfortunate issue was that the management would not honour a discount promotion they were running; not a bit concerned about an apparently outdated concept: customer satisfaction.
Have had breakfast which was perfect, the Denver bowl was delicious and the perfect amount so I didn't feel horribly stuffed after. My kids love their French toast and my wife's California eggs Benny looked fantastic. Had lunch on another occasion and it was fantastic we all ordered a couple apples and basically tried everything. The loaded point and tacos were amazing and the nachos were on point. The beer was cold and the servers are very attentive and pleasant. Pup was welcomed on the patio Great job !!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My favorite eggs Benny, staff are great and remember you if your a regular...food is great and coffee too.
Atmosphere: 5
Food: 5
Service: 5
I understand everyone is human and we make mistakes sometimes. I ordered 2 large pizzas with daiya cheese. One was half pepperoni and half Hawaiian on gluten free crust. The other was supposed to be a classic vegetarian on regular crust and they made me a vegetarian deluxe. When I called in to have the situation rectified, the manager responded that I got a better deal. She told me I should have checked my pizza before I left. She was incredibly rude and constantly talking over me in order to shift blame on to me. The pizza that was the correct order, they didn't fully cooked its gluten free crust. Overall, she refused to correct the situation and I was more than frustrated so I disconnected the call. This establishment has the worse manager and customer care I have ever had the displeasure to encounter. I highly recommend choosing anywhere else because it became abundantly clear that they do not value their customers and they have no professionalism.
Atmosphere: 1
Food: 1
Service: 1
I understand everyone is human and we make mistakes sometimes. I ordered 2 large pizzas with daiya cheese. One was half pepperoni and half Hawaiian on gluten free crust. The other was supposed to be a classic vegetarian on regular crust and they made me a vegetarian deluxe. When I called in to have the situation rectified, the manager responded that I got a better deal. She told me I should have checked my pizza before I left. She was incredibly rude and constantly talking over me in order to shift blame on to me. The pizza that was the correct order, they didn't fully cooked its gluten free crust. Overall, she refused to correct the situation and I was more than frustrated so I disconnected the call. This establishment has the worse manager and customer care I have ever had the displeasure to encounter. I highly recommend choosing anywhere else because it became abundantly clear that they do not value their customers and they have no professionalism.
Atmosphere: 1
Food: 1
Service: 1
My son has been encouraging us to go to this restaurant as he's had the pizza before and loves it. We finally went in May 31, 2023. Our server was a Grade 12 student from the local high school, and was amazing. She was so friendly, helpful, kind, and made our experience much better than the norm you get in many restaurants these days. The food was great, with good portion sizes and taste. The decor/feel isn't necessarily the best, but food & service is much more important to me. We'll be back!Kid-friendliness: My son loved the food (many kid-friendly options, but he enjoyed pizza) and the server was particularly kind and inclusive of him in her service.
Atmosphere: 3
Food: 5
Service: 5
Enjoyed the clubhouse sandwich and the wings daily special. Both well prepared and tasty. Fast and friendly service.
Atmosphere: 2
Food: 3
Service: 4