Mucho Burrito Fresh Mexican Grill
31999 Lougheed Hwy. B102, Mission
(604) 287-1100
Recent Reviews
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The customer service was amazing.????????????????
Atmosphere: 5
Food: 5
Service: 5
Showed up last night there was one woman working who didn’t even acknowledge we came in. She was working on a skip order and I have never seen some one make a meal that slow in my life it took her over 5mins to make 3 tacos and then after she was done she went to make more! After 10mins we walked out and will never come back!
Ordered two build your own bowls through Skip today. When our order arrived, it was two burritos with a note saying sorry we didn’t have any bags to put bowls in. I cannot eat the wrap so opened the burrito to eat the filling. I had ordered half rice half lettuce, and added extra lettuce as my extras as well as cilantro, etc. It was rice, beans and peppers as well as other things I never ordered. There were about three soggy, tiny pieces of lettuce. I tried one bite, and it was absolutely horrible. Could not eat any of it . Will be the last time we order from this location. What an extreme disappointment.
So after getting a reply from management at Mucho burrito saying they are sorry and to reach out to them by email so they can make it right. Nothing happened. No reply to the email I sent. Clearly no real attempt to make things right for an unhappy customer. As with any business things do go wrong sometimes but it’s how the business deals with it to retain a customer and improve is what it’s all about. Mission Mucho burrito bad customer service.
Had an amazing experience at Mucho Burrito thanks to Mandeep and Simran! Their customer service was top-notch, and they were super friendly and helpful. Will definitely be coming back! Highly recommend. ?"
Atmosphere: 5
Food: 5
Service: 5
Every Sunday we come down after church for lunch at mucho burrito. Mexican food is our favourite and this provides a nice place to eat and gather with friends. The food is always filling so you won’t leave hungry! I recommend the mucho burrito or the salad bowl.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Guacamole, Salsa
Way to expensive, mostly rice and very little meat
I won’t be eating here again, definalty not worth the money at all
Atmosphere: 5
Food: 1
Service: 5
Dined in while in the area for work. Staff was friendly; I struggled to understand some of her questions as she assembled my burrito. They only have bottled drinks at this location.
Atmosphere: 4
Food: 4
Service: 4
Great service & healthy portions! By far one of the better locations I've been to.
Vegetarian options: I ordered the plant based veggie bowl and it's tasty.
Parking: At least 20 spaces.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Bowl
I went there to get a shrimp burrito and no shrimp apparently they were all out? First and last time at that Mucho Burrito. I went somewhere else. They wasted my time.
Atmosphere: 3
Food: 3
Service: 4
The customer service was amazing.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This location is the absolute worst! Smallest portions, not even full scoops. They never have the right hot sauce, rice is always burnt, the refried beans were so dry they were solid. I was really excited when it opened thinking it would be like the others. Not even close.So disappointing!
Atmosphere: 3
Food: 1
Service: 1
First time here, food looked and tasted fresh very pleasant staff, nice change from the regular fast food places, will be back
Atmosphere: 5
Food: 5
Service: 5
I had visited yesterday around 7:30/7:45pm and had ordered a rice bowl. The one staff working at this time sprinkled about maybe 5-6 pieces of cheese in my bowl. When I asked for more she didn’t understand me as English may be her second language. Rice was barely poured in the bowl, chicken was portioned poorly etc.. Every single thing I asked for, was so poorly portioned. Out of all locations in Abbotsford/ Mission, this location has unimpressed me. I was super hungry after work and decided to stop by, I had to throw my bowl away. It was not only my bowl, but my boyfriend’s bowl as well. Not good customer service at all.
Atmosphere: 1
Food: 1
Service: 2
Komal was sweet and wonderful. She made our food fast and it was delicious! Yummy. We go there all the time.
Atmosphere: 5
Food: 5
Service: 5
Just stood in the store for about 10 minutes. Long enough to listen to 3 songs. I left and came back. No one was in here to help. Completely empty. I left and went across the street. Terrible service
Atmosphere: 1
Food: 1
Service: 1
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