Subway

4146 Departure Bay Rd, Nanaimo
(250) 758-2241

Recent Reviews

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Evan Fisher

Actually closes at 10 even though the sign says 10:30

Rashan Birdi

Every time I go there grill is not working. Employees are way to annoy there . Not recommended at all. Employer should give them training again.

dan macson

Burnt my sandwich.

angel leduc

couldn’t call or leave a message - says their voicemail is disabled? couldn’t contact them regarding my order and no way to leave instructions…

Shawn Lightheart

Go to another Subway...
They make thier sandwiches so tiny now, with about half the toppings they used to. I have witnessed multiple food safe handling violations from the staff here(however this issue is rampant at most subways). They do not adhere to the online deals and just make items unavailable for order so you cannot fulfill the terms of the coupon. This Subway should be closed

san binoy

The guy at the store refused me a glass of water and asked me to buy a bottle. I believe it is not fair in Canada to refuse basic human right. If it was a Canadian that asked it he would have given it

skyla dickson

There sandwiches are really good, but there customer service it not the best. They seem very annoyed and wont let people use bathroom in a emergency.

Atmosphere: 1

Food: 4

Service: 1

Anoir Ben Alaya

I'm not a complaining parson cause I'm working on this industry and I understand things, but like really this is my third time coming to your restaurant the employees really need to know about hospitality and haw they should treat customers from the time they enter the restaurant till they finish their experience ,like really they make me feel that I Don't want to eat no more..

Atmosphere: 1

Food: 4

Service: 1

Jack Braybrook

Up charge on everything, and the customer service is brutal. Low quality food, low quality staff. Tried to get breakfast there, but had to walk out due to the upcharges on literally anything I could get due to dietary restrictions.

Steven Mulvey

Open at 7:30 on all the signs. Went in there at 7:45 that said we are not open till 8:30 because the school isn't open.UPDATE YOUR HOURS WHEN THEY CHANGE!

Alexandra Fitzgerald

Stopped in to pick up a quick bite and Erik made the chore into an unexpected pleasure. What a great attitude! Plus, he was super-efficient and incredibly patient with the kids! You have a gem there!

Atmosphere: 5

Food: 5

Service: 5

Carie Taylor

We came here with 3 little kids for lunch, asked them to put a table down for 15 minutes so our kids didn't have to sit on the floor or in the car or parking lot floor. They said they couldn't put a table down, "he" will come and they will get in trouble. Who is this "he"? Would they rather us leave a huge mess on the floor than put a table down? Food was fine, attitude and service was poor because of this.

Dietary restrictions: Gf bread was great option

Atmosphere: 1

Food: 3

Service: 3

Angela Canaday

This is the best subway sandwich I have ever had .Very consistent. Great staff .

Atmosphere: 3

Food: 5

Service: 5

jaspreet kaur

I have bought a footlong chicken teriyaki this morning. I got food poisoning and I call the store to inform that this happen to me and please make sure the vegetables are washed and other food ingredients like chicken is fine. He ended the call. Really worst customer service. Didn’t think to apologize for the mistake. I will never recommend this place

Atmosphere: 2

Food: 1

Service: 2

James Schlee

The first time I tried this location on the weekend I wasn't impressed.Only gets a 5 star when you have the young man mentioned in all these reviews. Mon - Friday. I have never had a better subway sub in my life. He makes your sandwich look like the commercials, honestly incredible.

Atmosphere: 5

Food: 5

Service: 5

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