Subway

4146 Departure Bay Rd, Nanaimo
(250) 758-2241

Recent Reviews

Steven Mulvey

Open at 7:30 on all the signs. Went in there at 7:45 that said we are not open till 8:30 because the school isn't open.UPDATE YOUR HOURS WHEN THEY CHANGE!

Alexandra Fitzgerald

Stopped in to pick up a quick bite and Erik made the chore into an unexpected pleasure. What a great attitude! Plus, he was super-efficient and incredibly patient with the kids! You have a gem there!

Atmosphere: 5

Food: 5

Service: 5

Carie Taylor

We came here with 3 little kids for lunch, asked them to put a table down for 15 minutes so our kids didn't have to sit on the floor or in the car or parking lot floor. They said they couldn't put a table down, "he" will come and they will get in trouble. Who is this "he"? Would they rather us leave a huge mess on the floor than put a table down? Food was fine, attitude and service was poor because of this.Dietary restrictions: Gf bread was great option

Atmosphere: 1

Food: 3

Service: 3

Angela Canaday

This is the best subway sandwich I have ever had .Very consistent. Great staff .

Atmosphere: 3

Food: 5

Service: 5

jaspreet kaur

I have bought a footlong chicken teriyaki this morning. I got food poisoning and I call the store to inform that this happen to me and please make sure the vegetables are washed and other food ingredients like chicken is fine. He ended the call. Really worst customer service. Didn’t think to apologize for the mistake. I will never recommend this place

Atmosphere: 2

Food: 1

Service: 2

James Schlee

The first time I tried this location on the weekend I wasn't impressed.Only gets a 5 star when you have the young man mentioned in all these reviews. Mon - Friday. I have never had a better subway sub in my life. He makes your sandwich look like the commercials, honestly incredible.

Atmosphere: 5

Food: 5

Service: 5

Jeremy To

I got a couple of terrible sandwiches. I asked for shredded cheese on both my sandwiches because that is normally the option you get when you want a little more cheese (even online order's show that the shredded cheese options has more calories). What I got was a quarter handful of cheese spread across an entire footlong. Also my sandwich was like 40% thinner and extremely light, almost like it was made to feed a child. I usually like this subway because there's this one kid that makes really good subs but if you get someone else making your sandwich, best of luck.

Atmosphere: 2

Food: 2

Service: 2

Joshua Horder

Subway as a company has become a hogwash of anti-customer behavior. They created a line of Subway Series subs and their coupons are only valid for those now. Then if you try to order a Subway Series Sub they tell you they are unavailable. I try to enter my Subway rewards phone number when the pin pad tells me to and then they cut me off while I am in the middle of typing because payment is more important to them then loyalty.

Atmosphere: 1

Food: 4

Service: 1

Bruce Currell

Great place, Eric gives the best service!

Atmosphere: 5

Food: 5

Service: 5

Rylee Neumann

Rave to the staff member that looks like a rapper but is really a drummer for going above and beyond and asking if I needed help carrying my platter to my car! It really made my day! Thank you kind sir!

Atmosphere: 5

Food: 5

Service: 5

Alex Webb

The person with pink hair and a dangly eating there. They were so rad and made such a tasty sub. Customer service was dope.

Thara Sivanathan

Put in an order through doordash. Instead of canceling or contacting doordash or me, they waited until the driver was there to let him know they didnt have egg for the breakfast sandwich. They wasted my time and the poor drivers time. Do better!

Kristy Quin

We were in this location this evening and the young gentleman working was amazing. Super polite and friendly. Fast and very efficient. Definitely a positive visit because of him

Susan Danneberg

There is a young man working at this location who is exceptional in his efficiency and customer service.

James H

They have a very nice service to customers and very friendly. The owner is nice and also a girl helps in the morning who is very friendly service.

Atmosphere: 4

Food: 4

Service: 5

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