Bad bad service .... first off the person doing the sitting took five minutes to seat us when there is no one in the resturant .... had to get the hotel front desk to go find the waitress who was in the kitchen joking around with the cook .... then asked if the soda was unlimited refill which she replied yes but two drinks in tells us there may be a extra charge for more refills so we decide that water is enough I guess.......when the food arrives my order is wrong ( added things that we asked not to be on the food and omitted other things asked for on the sandwich.... food was ok but really basic so it should not have been wrong in the first place) .... upcharged for condiments ..... another table ( the only other ppl in the resturant ) come in and she still got their order wrong as well ( mixes up their drinks and order ) .... as we leave I did not give her a tip due to the lack of professionalism and effort and she got offended over that and extremely rude .. challenged me as we were leaving about why she did not receive a tip ... I told her why and walked off as she was saying crude things to me in front of my wife and child .... again bad bad service and very unprofessional ..... we will not go again and will tell others not to go as well ....well Ryan .... I did tell the truth of the situation ..... we did wait before we even sat down and had a hotel staff go and find the waitress to sit us .... she told us to go to that table once she finally sat us because we asked for a window area ...maybe YOU should have the correct information before u accuse me of lying about our experience .... and no problem we will not be returning to our resturant at any time ......reviews r done to give the customer a chance to share what they experienced .....that is exactly what was done .... I have also left u a voicemail to try to speak with u directly about this review but u were unavailable at the time ...... I would prefer no further contact with u in regards to this situation .
Atmosphere: 3
Food: 2
Service: 1
RenDhines Castillo
Nothing special with their pasta and steak. It was pricey compared to its quality. Found a strand of blonde hair on their spaghetti, it was not touched, sent it back but looks like it was the same plate when replaced. Broccolini on steak and prawn was cold, mentioned it was tiger prawn but not. Garlic mashed potatoes from Cordon Bleu and Gravy were cold too. Maybe our first and last visit,we spent $200 for 3 people but was not that happy.
Atmosphere: 2
Food: 1
Service: 3
Michelle Preet
My family and I started with the mussels. They were excellent. I had the ravioli, my husband had the salmon salad. The food was delicious. Our waiter Gabe was very attentive and enjoyable. It was a very comfortable atmosphere and we would definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Pierre Mikhael
If you’re not a guest at the hotel, expect not to be seated when you show up. We waited for five minutes by the entrance only to be asked by staff if we were guests at the hotel then being asked if it was “ok to wait for 30 mins” while we stared at a half empty restaurant. I am sure the food is delicious but we couldn’t tell you.
Service: 1
Ady_JD
This was our second breakfast in Nelson, and by far the best. We were staying at a different hotel, but came here for their breakfast. Staff were friendly and efficient, the food was great , with gluten free options. Its a lovely intimate atmosphere with great booths and a lovely place.
Tom M.
Had the breakfast special. Fried small potatoes with egg, bacon, cheese, and tomato panini on multi grain bread. Excellent. Nicely turned out. Our server, Jess, was helpful and friendly.
GFGroove
A charming, cozy atmosphere with great service. Classic and local favourites with a choice of Gluten Free and Vegan options make this a perfect setting for any event. Always a class act.
Amazing experience!Service was great and food was phenomenal. The restaurant itself was really unique and the menu had many tasty options. Wish I was staying another day to go here again!Highly recommend!
Heidi N.
We loved the breakfast here. Avocado toast was delicious and the mini pancakes were a great kids item.
Dustin Seftel
Love the Hume Hotel! Great staff, great food, great drinks, always a good experience!
Sophie Langille
this is my favourite restaurant for comfort food, good vibes, and incredible staff. I don’t know how they managed to put together a team of the best servers on the planet, but they did. love y’all❤️
921adriank
Today I had breakfast here before I went hiking. I came early right when they open. The staff was very friendly and helpful. Breakfast was very good. You can also order espresso drinks. I ordered Americano and it was great. I recommend this place and will be back.
Dietary restrictions: Good gluten free options.
Atmosphere: 5
Food: 5
Service: 5
Great food ... good
Atmosphere: 4
Food: 5
Service: 5
Server was
Atmosphere: 4
Food: 4
Service: 4
Bad bad service .... first off the person doing the sitting took five minutes to seat us when there is no one in the resturant .... had to get the hotel front desk to go find the waitress who was in the kitchen joking around with the cook .... then asked if the soda was unlimited refill which she replied yes but two drinks in tells us there may be a extra charge for more refills so we decide that water is enough I guess.......when the food arrives my order is wrong ( added things that we asked not to be on the food and omitted other things asked for on the sandwich.... food was ok but really basic so it should not have been wrong in the first place) .... upcharged for condiments ..... another table ( the only other ppl in the resturant ) come in and she still got their order wrong as well ( mixes up their drinks and order ) .... as we leave I did not give her a tip due to the lack of professionalism and effort and she got offended over that and extremely rude .. challenged me as we were leaving about why she did not receive a tip ... I told her why and walked off as she was saying crude things to me in front of my wife and child .... again bad bad service and very unprofessional ..... we will not go again and will tell others not to go as well ....well Ryan .... I did tell the truth of the situation ..... we did wait before we even sat down and had a hotel staff go and find the waitress to sit us .... she told us to go to that table once she finally sat us because we asked for a window area ...maybe YOU should have the correct information before u accuse me of lying about our experience .... and no problem we will not be returning to our resturant at any time ......reviews r done to give the customer a chance to share what they experienced .....that is exactly what was done .... I have also left u a voicemail to try to speak with u directly about this review but u were unavailable at the time ...... I would prefer no further contact with u in regards to this situation .
Atmosphere: 3
Food: 2
Service: 1
Nothing special with their pasta and steak. It was pricey compared to its quality. Found a strand of blonde hair on their spaghetti, it was not touched, sent it back but looks like it was the same plate when replaced. Broccolini on steak and prawn was cold, mentioned it was tiger prawn but not. Garlic mashed potatoes from Cordon Bleu and Gravy were cold too. Maybe our first and last visit,we spent $200 for 3 people but was not that happy.
Atmosphere: 2
Food: 1
Service: 3
My family and I started with the mussels. They were excellent. I had the ravioli, my husband had the salmon salad. The food was delicious. Our waiter Gabe was very attentive and enjoyable. It was a very comfortable atmosphere and we would definitely go back.
Atmosphere: 5
Food: 5
Service: 5
If you’re not a guest at the hotel, expect not to be seated when you show up. We waited for five minutes by the entrance only to be asked by staff if we were guests at the hotel then being asked if it was “ok to wait for 30 mins” while we stared at a half empty restaurant. I am sure the food is delicious but we couldn’t tell you.
Service: 1
This was our second breakfast in Nelson, and by far the best. We were staying at a different hotel, but came here for their breakfast. Staff were friendly and efficient, the food was great , with gluten free options. Its a lovely intimate atmosphere with great booths and a lovely place.
Had the breakfast special. Fried small potatoes with egg, bacon, cheese, and tomato panini on multi grain bread. Excellent. Nicely turned out. Our server, Jess, was helpful and friendly.
A charming, cozy atmosphere with great service. Classic and local favourites with a choice of Gluten Free and Vegan options make this a perfect setting for any event. Always a class act.
Restaurantji Recommends
Amazing experience!Service was great and food was phenomenal. The restaurant itself was really unique and the menu had many tasty options. Wish I was staying another day to go here again!Highly recommend!
We loved the breakfast here. Avocado toast was delicious and the mini pancakes were a great kids item.
Love the Hume Hotel! Great staff, great food, great drinks, always a good experience!
this is my favourite restaurant for comfort food, good vibes, and incredible staff. I don’t know how they managed to put together a team of the best servers on the planet, but they did. love y’all❤️
Today I had breakfast here before I went hiking. I came early right when they open. The staff was very friendly and helpful. Breakfast was very good. You can also order espresso drinks. I ordered Americano and it was great. I recommend this place and will be back.