Boston Pizza

1045 Columbia St, New Westminster
(604) 525-3340

Recent Reviews

maurice moscoso

I went to this location to dine in with a group of friends and the customer service was outstanding. Food was cooked to perfection and delicious! Garth (manager) and the entire staff was very kind and friendly. Everyone had a good time as well! Highly recommend this place :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Choose Your Type of Wing, Lasagna, Pizza

Abril S

?? surprisingly good at this location, can say it was a good menu. Service was good. Hasn't been at other locations, would come back to this one.

Atmosphere: 3

Food: 4

Service: 4

Joshua Coghlan #GameCog88

The dining experience fell short of expectations. After waiting an hour for our food, our waitress informed us she never inputted the order, which then delayed us getting our food longer. She had several chances to come by and check on us, but never did. Then, who I assume was the manager, came over to say sorry and they are putting it in, put his hands on me. It is not okay to touch another person without their consent. I'm appalled at the service we received.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Choose Your Type of Wing

Spring Huynh

they have no waiters to serve customers!!!! we had to wait for so long and ended up leaving

Dane Smith

Food is always great, however this specific Boston pizza felt a little run down. Still enjoyed the time there though.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Pizza

Rupinder Kaur

Went there yesterday for lunch. Had the worst customer service ever from Boston employee named Hasan E. He was not asking us anything, we were just sitting waiting for him to even look at us. We had to order food by asking him that we need someone to take order, then he started making faces at us. He knew that we were upset and even he asked us at the end if anything was wrong when we didn’t tip him a single penny. I told him that he was rude and got zero customer service skills. He said OK and didn’t even apologized once.Never had someone behave like that while we were just there to have some lunch.Again server’s name was HASAN.I hope he get to learn basic customer service.Not going again at this location.

Atmosphere: 1

Food: 3

Service: 1

Wess Johnson

Went to eat at a Boston pizza. They were open and had available tables. We were told it would be a a 30 minute wait minimum for service. I counted 5 tables 2 servers a hostess and a manager. Plus a full kitchen. If they can't handle two big tops and 5 tables. Just saying probably would avoid at all costs because this is the worst ran BP's in Canada.

Atmosphere: 1

Food: 1

Service: 1

K S

This is our go to Boston pizza place! Never have had a bad experience at this location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BBQ Chicken Pizza, Pizza

Craig Reichel

Friendly service, ok food, in desperate need of a deep cleaning. The place is kind of dirty and run down inside, but the service was fine and the food passable. Nothing special it is a decent place to have a beer, pizza, and watch hockey.

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Pizza

shannon radonjic

Ordered take out.Asked for a Thai Chicken Wrap with easy sauce and it was literally a sauce wrap. 3 little pieces of chicken, barely any even lettuce. Soggy, disgusting mess.Also ordered my kid a kids meal and the cookie was open.I called in to let them know and I was told there is nothing they can do about it and the guy put the phone down so I could listen to the kitchen staff.No offer to remake, or even a sorry.They really value customers.Other locations are great.

Atmosphere: 1

Food: 1

Service: 1

Jason Trieu

It's a quiet Boston Pizza location so you'll get just a little more attention from the service staffs than other location. Food were ok. Will be back every Tuesday for pasta night.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: BBQ Chicken Pizza, Jambalaya Fettuccine Alfredo with Chicken

Pablo Portillo

Great food, really like their pizza and salads.

Atmosphere: 4

Food: 5

Service: 3

Rachel Chapman

The food was very delicious. Very friendly staff.

Mr Quick

Facility was not busy, several seats empty - waited 10 min in lobby to be told sit down and wait aprox 10 min due to only 2 severs on shift, management needs to step up and staff accordingly-

Atmosphere: 3

Food: 4

Service: 1

Heather Main

Took a while before we were acknowledged, and it took a bit before we were seated. Service was great once we ordered, food very tasty. TVs were a bit loud, though.

Atmosphere: 3

Food: 5

Service: 5

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