Subway
917 12th St, New Westminster
(604) 553-2604
Recent Reviews
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I ordered my tuna sub ( my usual one is meatball marinara) this lunch and received great customer service from the tall lady wearing glasses who served me. 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
Bad service. Came here Sept 23 at 7:30pm. I asked for extra crispy onions but giving so little, i have to ask it for more than 5x, I still didn’t get what I want. I had to stop cause there’s customer after me. She’s not even smiling, no customer service skills at all. My husband got her name but he couldn’t understand it, so we just leave it, and that’s why i put the date and time we came over. Poor service, wouldn’t go here again if she’s the server.
Ordered online and had a footlong veggie delite with extra vegetables. Despite ordering extra vegetables the veggies were still on the scanter side and I have had much more veggies from other locations. The lettuce was mildly wilted but the sub still tasted fine. A pure average subway location.
Atmosphere: 3
Food: 3
Service: 3
Washroom is out of service female said.
I don't really use these reviews, but the service is really bad. The place where you have to ignore the request for more vegetables and take the bread on your own when you pay
Atmosphere: 1
Food: 1
Service: 1
Don't even bother using mobile order here. The last three trips here I've put my order in through the app 20 minutes ahead of arriving & they just start my order when I ask for my pickup, defeats the whole purpose of using the
Atmosphere: 1
Food: 2
Service: 1
Makes terrible subs
Atmosphere: 1
Food: 1
Service: 1
Makes terrible
Atmosphere: 1
Food: 1
Service: 1
The staff here is terrible.I bought a Subway gift card and the female clerk didn't know what the promotion was and refused to give me the complement item. The manager emailed me to show her the QR code so I came back another day. The same staff made me wait 30 minutes and then said it was not her fault at all and instead of apologizing, she shifted the blame to me.She didn't wear a name tag and when I asked her name she refused to tell me, rudely saying "why should I tell you?"She didn’t get any training other than making sandwiches and doesn’t have customer service skills or manners.I will go to other location and never spend any money here.
I ate in this restaurant yesterday and then I went to the hospital because of severe stomach painMy money should be returned
Restaurantji Recommends
Ordered online and pick up was set to 7:15. I get here at 7:10 and food was not ready till 7:40. Sat in the lobby for 20 minutes while the lady proceed to assist customers coming in. Will never go back, awful subway location. Go eat somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Acid reflux followed by burning of entire digestive system. How are these places still open?
Good service
Atmosphere: 5
Food: 5
Service: 5
Ordered a bowl via Skip but the store is closed and didn't get any update on my order. Why these guys are taking orders if they can't fulfill them? Or they should inform the customer.Worst experience ever will not order anything from now.
I got chicken teriyaki sandwich today in the evening. The sandwich was so good and full of toppings. The cashier was so friendly . The place was so clean and very well maintained. Thank you for such a great service.
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