The prices are actually ridiculous. Wayyy too much for a roll when compared to actual table service restaurants in the area. Used to love this place but I don't go anymore. They act offended when I don't tip but what am I tipping for? Service is nonexistent. I am the service lol tip me! Doesn't help that people camp out at tables and the wait time is long. Not worth it.
Cedar Taylor
I've gotten delivery, takeout and dined in at this location over the years and the service is always fast and friendly and the food is always fresh and delicious. I love their updated menu and addition of korroke and okonomiyaki. I'd eat it every day if I could! New West Station isn't always the most pleasant place to be, but stepping inside this location that's always clean and has a nice atmosphere is a nice reprieve.
Julian Wilson
Rude lady today 5:12pm working cashier Mar 28. Can’t use washroom wanting to order with my friends can’t even go pee super rude lady
sandesh khadka
Customer service holy go back to your hometown steroids
Akoy D
horrible customer service
여울
The girl who worked as a cashier on March 16th, around 7pm, is the best staff ever in this restaurant. She was so sweet, so warm, and so welcoming. With this attitude, she definitely will be the best in anywhere. I will come back, just because of her.
Chris
Sushi was very fresh, with a decent price and well portioned.
DANICA DG
Great location just below the NEW WEST train platform. You pay first You order upfront and pay right away(the machine has tipping option) then front staff will call your ticket number to pick up order.
I wasn’t sure whether to leave my tray on the table or get up to bring it back to cashier? which felt weird coz there’s a service tip? But I was happy the lady from front caught me before I finished up she offered to take the tray from me. :)
Divyanshii d.
The attendant girl in new west station is so rude.. isn’t able to converse well in English.. idk what Korean etc was she speaking and I ordered tempura sushi, she instead gave me just tempura pieces.. issue ws not resolved… pathetic experience.. all other Togo sushi restaurants are good but so unhappy to have visited here.!!!!
The lady at the counter, no eye contact, no smile and didn't even want answer or when asking to clarify, she answer but no eye contact or even a thank you. Not coming here again.
Jacob Gold
Food was great, every time I go there it’s great.
FOR THE OWNERS: find better containers for your miso soup, and a better bagging method… I took 4 orders home in a bag, none of the containers had sealed lids, they all leaked, and at least a half container of soup soaked in my car seat. FIND A SOLUTION. Your miso soup is great btw 👍🏻
tjddnr sn
Very nice sushi
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon Sashimi, Tuna
Wisa Nil.
Price is affordable. Taste is great beyond the price. I love that they didn't give too much rice in a roll, so there's a lot of filling. This is what authentic shushi is supposed to be.
Atmosphere: 5
Food: 5
Service: 5
Jarod Forbes
Partner had sushi here, I joined them to eat inside this restaurant. I had different food, they kicked us out for this despite my partner spending money there and there being many unoccupied tables.
The prices are actually ridiculous. Wayyy too much for a roll when compared to actual table service restaurants in the area. Used to love this place but I don't go anymore. They act offended when I don't tip but what am I tipping for? Service is nonexistent. I am the service lol tip me! Doesn't help that people camp out at tables and the wait time is long. Not worth it.
I've gotten delivery, takeout and dined in at this location over the years and the service is always fast and friendly and the food is always fresh and delicious. I love their updated menu and addition of korroke and okonomiyaki. I'd eat it every day if I could! New West Station isn't always the most pleasant place to be, but stepping inside this location that's always clean and has a nice atmosphere is a nice reprieve.
Rude lady today 5:12pm working cashier Mar 28. Can’t use washroom wanting to order with my friends can’t even go pee super rude lady
Customer service holy go back to your hometown steroids
horrible customer service
The girl who worked as a cashier on March 16th, around 7pm, is the best staff ever in this restaurant. She was so sweet, so warm, and so welcoming. With this attitude, she definitely will be the best in anywhere.
I will come back, just because of her.
Sushi was very fresh, with a decent price and well portioned.
Great location just below the NEW WEST train platform. You pay first
You order upfront and pay right away(the machine has tipping option) then front staff will call your ticket number to pick up order.
I wasn’t sure whether to leave my tray on the table or get up to bring it back to cashier? which felt weird coz there’s a service tip? But I was happy the lady from front caught me before I finished up she offered to take the tray from me. :)
The attendant girl in new west station is so rude.. isn’t able to converse well in English.. idk what Korean etc was she speaking and I ordered tempura sushi, she instead gave me just tempura pieces.. issue ws not resolved… pathetic experience.. all other Togo sushi restaurants are good but so unhappy to have visited here.!!!!
Spicy tuna tasted like bleach
Restaurantji Recommends
The lady at the counter, no eye contact, no smile and didn't even want answer or when asking to clarify, she answer but no eye contact or even a thank you. Not coming here again.
Food was great, every time I go there it’s great.
FOR THE OWNERS: find better containers for your miso soup, and a better bagging method… I took 4 orders home in a bag, none of the containers had sealed lids, they all leaked, and at least a half container of soup soaked in my car seat. FIND A SOLUTION. Your miso soup is great btw 👍🏻
Very nice sushi
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon Sashimi, Tuna
Price is affordable. Taste is great beyond the price. I love that they didn't give too much rice in a roll, so there's a lot of filling. This is what authentic shushi is supposed to be.
Atmosphere: 5
Food: 5
Service: 5
Partner had sushi here, I joined them to eat inside this restaurant. I had different food, they kicked us out for this despite my partner spending money there and there being many unoccupied tables.
Service: 1
Loading...