If you are not good at accommodating customers, it is harmful to the company to fight with customers in front of you. You can see from what happened to me today
Robin Loxlee
One of the better Wendy's out there. Realy clean for a Wendy's near a high school. Very nice staff always willing to assist you. One of the smallest Wendy's in the lower mainland. The staff are always working very hard and are very polite and respectful. I have never witnessed any bad attitude from the staff and I have been a regular patron there since 1982.. never have a seating problem at 4:30 pm when i usually go. The drive through is very good. No garbage laying around outside. Tables are cleaned fairly quickly. Easy location and accessible for persons with disabilities. The bathroom is almost always clean. The food is always hot and juicy. Sometimes younger folks are a bit loud but otherwise its a good clean choice for anyone.
Emirhan Özturan
It is not like other burger restaurants, big in the advertisement but small in reality, they did exactly as in the advertisement, their prices are reasonable but the only problem is that there is no ketchup dispenser.
Bakhtyar Jaf
So slow working
Tanya D
I orders a large poutine and they didn't put cheese or gravy on it.... When I called to inform them of the mistake they told me I asked for it that way. Why would I spend more ordering a poutine without gravy/cheese instead of just ordering regular fries.....wtf.
Food: 1
Service: 1
Jeremy L
Nice people
Atmosphere: 5
Food: 5
Service: 5
Reza Mansouri
It's really one of the best experiences of eating a burger at Wendy's. This amount of indifference to the brand is really very strange and I can't understand why if it really doesn't matter to you. You can find a Wendy's sign on top of any supermarket. And install, really, when you enter the environment of Wendy's stores, one of the worst things you will encounter is poor ventilation And the terrible smell of meat and fat that fills the air, which makes all your clothes smell quickly and you don't enjoy eating. You can't find anything interesting in this brand, it really needs to be reviewed Training, personnel, environment, ventilation, menu revision, is there really anything as quality control in this brand?What does the marketing team do, does someone really go to the branches as a supervisor? There are many other questions that should be asked
Atmosphere: 1
Food: 1
Service: 1
Byron Cogswell
Food I’ve ordered from this place is pretty much always poorly prepared. The burgers are never fresh.
Food: 2
Service: 2
eddy wong
If you haven’t tried their value breakfast items it’s worth it. Right now they have 2for4. Basically choose 2 breakfast items for the price of $4.
On their app you can even modify your order. Great value thanks Wendy’s!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chili, Dave's Single, Burger and Fries, Chili Cheese Fries
Very good food and friendly staffs. Coffee is good too. They have a big soft drink machine that customers can choose what drinks they want. I only take iced water though as I found these drinks are too sweet. This fast food restaurant has baked potato on the menu and is prepared very nicely. I order with sour cream and is a good combination. Their chilli is also very good, tasty and healthy. Chilli not spicy. I like the place and would return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, Chili, Dave's Single, Wendy’S Baked Potatoes, Jr Cheeseburger, Fries and Burgers, Spicy Chicken Sandwich, Chili Cheese Fries, Dave's Double, Cheese Fries, Classic Chicken Sandwich Combo
Aaron Morin
This location is extremely hit or miss. I always order the same thing, a classic chicken sandwich combo with diet Coke. 50% of the time the sandwich tastes great the fries are hot and salty and the diet coke is perfectly mixed. The customer service is great and served with compassion and a smile. The other half of the time this location misses the mark on food heat, food quality (fries are not salted, diet Coke is pretty much just dark water, and chicken sandwich is old) and the service is impersonal or rude. My advice to management would be quality control across the board.
Atmosphere: 4
Food: 3
Service: 3
Brandon Patrick
Workers are horrible and don't understand when you order and never give napkins or listen
Atmosphere: 1
Food: 1
Service: 2
agusto gomez
Food was as ud expect from fast food. The service used to be great. Maybe it's under a new manager now because no one has any customer service skills what so ever. I no longer go to this location. They rush you and don't let you finish your sentence, then give you the wrong sizes. 10/10 Don't recommend
If you are not good at accommodating customers, it is harmful to the company to fight with customers in front of you.
You can see from what happened to me today
One of the better Wendy's out there. Realy clean for a Wendy's near a high school. Very nice staff always willing to assist you. One of the smallest Wendy's in the lower mainland. The staff are always working very hard and are very polite and respectful. I have never witnessed any bad attitude from the staff and I have been a regular patron there since 1982.. never have a seating problem at 4:30 pm when i usually go. The drive through is very good. No garbage laying around outside. Tables are cleaned fairly quickly. Easy location and accessible for persons with disabilities. The bathroom is almost always clean. The food is always hot and juicy. Sometimes younger folks are a bit loud but otherwise its a good clean choice for anyone.
It is not like other burger restaurants, big in the advertisement but small in reality, they did exactly as in the advertisement, their prices are reasonable but the only problem is that there is no ketchup dispenser.
So slow working
I orders a large poutine and they didn't put cheese or gravy on it....
When I called to inform them of the mistake they told me I asked for it that way. Why would I spend more ordering a poutine without gravy/cheese instead of just ordering regular fries.....wtf.
Food: 1
Service: 1
Nice people
Atmosphere: 5
Food: 5
Service: 5
It's really one of the best experiences of eating a burger at Wendy's. This amount of indifference to the brand is really very strange and I can't understand why if it really doesn't matter to you. You can find a Wendy's sign on top of any supermarket. And install, really, when you enter the environment of Wendy's stores, one of the worst things you will encounter is poor ventilation And the terrible smell of meat and fat that fills the air, which makes all your clothes smell quickly and you don't enjoy eating. You can't find anything interesting in this brand, it really needs to be reviewed Training, personnel, environment, ventilation, menu revision, is there really anything as quality control in this brand?What does the marketing team do, does someone really go to the branches as a supervisor? There are many other questions that should be asked
Atmosphere: 1
Food: 1
Service: 1
Food I’ve ordered from this place is pretty much always poorly prepared. The burgers are never fresh.
Food: 2
Service: 2
If you haven’t tried their value breakfast items it’s worth it. Right now they have 2for4.
Basically choose 2 breakfast items for the price of $4.
On their app you can even modify your order.
Great value thanks Wendy’s!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chili, Dave's Single, Burger and Fries, Chili Cheese Fries
Jessie is the best worker
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Cheap and good.
Atmosphere: 5
Food: 5
Service: 5
Very good food and friendly staffs. Coffee is good too. They have a big soft drink machine that customers can choose what drinks they want. I only take iced water though as I found these drinks are too sweet. This fast food restaurant has baked potato on the menu and is prepared very nicely. I order with sour cream and is a good combination. Their chilli is also very good, tasty and healthy. Chilli not spicy. I like the place and would return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, Chili, Dave's Single, Wendy’S Baked Potatoes, Jr Cheeseburger, Fries and Burgers, Spicy Chicken Sandwich, Chili Cheese Fries, Dave's Double, Cheese Fries, Classic Chicken Sandwich Combo
This location is extremely hit or miss. I always order the same thing, a classic chicken sandwich combo with diet Coke. 50% of the time the sandwich tastes great the fries are hot and salty and the diet coke is perfectly mixed. The customer service is great and served with compassion and a smile. The other half of the time this location misses the mark on food heat, food quality (fries are not salted, diet Coke is pretty much just dark water, and chicken sandwich is old) and the service is impersonal or rude. My advice to management would be quality control across the board.
Atmosphere: 4
Food: 3
Service: 3
Workers are horrible and don't understand when you order and never give napkins or listen
Atmosphere: 1
Food: 1
Service: 2
Food was as ud expect from fast food. The service used to be great. Maybe it's under a new manager now because no one has any customer service skills what so ever. I no longer go to this location. They rush you and don't let you finish your sentence, then give you the wrong sizes.
10/10
Don't recommend
Atmosphere: 1
Food: 2
Service: 1
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