i was having a good day thinking i would eat here, i came and got a soggy fish and chips with a dirty plate
Atmosphere: 1
Food: 1
Service: 2
Jennifer Dempsey
Very delicious food here! If you have a flight, I highly recommend coming early enough to pop over here for a meal before you go.
Or just come here anytime! The food is really good and the weekly specials are awesome!
Atmosphere: 5
Food: 5
Service: 5
Lara Seeger
Best restraint to go to after a busy day a work!
They make awesome food and yummy drinks!
Can’t wait to go there again!!! 😊
Atmosphere: 5
Food: 5
Service: 5
Chin Lin Tai
Food was so so, but great service!
Atmosphere: 5
Food: 3
Service: 5
Лена Афенди
Good food, very big portions, and very nice waiter!
Atmosphere: 5
Food: 4
Service: 5
Tammy Cummings
We live in the Westshore, so don’t get out this direction often. We were in Sidney at their Market and decided we would head to Spitfire Grill and try their breakfast. We had only ever been for lunch or dinner previously and it was always delicious. We arrived at 11:45. We asked for the breakfast menu and were told breakfast ended at 11:40. I thought it was 12:00 but was told there was a transition period to switch over. There were only 2 tables of 2 at the time and nobody behind us, so this was a little shocking to me. Pretty easy to make customers happy by having some flexibility, when it is slow and we were there before noon. My Mom and I really wanted breakfast but decided we would stay for lunch. The decision to stay was a bit hard to make, as the host/server was very dismissive and rude. The server came back to our table and set the water jug and cups down aggressively and walked away without saying anything to us. When she came back to take our order, she continued to justify why we could not have breakfast, saying breakfast ends at 12:00 and they need time to transition. No apologies just rude justification. Again, we were both shocked with the way this server was speaking to us. I convinced my Mom to get the Meatloaf sandwich, as it is my favorite. When the server returned, we ordered the 2 meatloaf sandwiches. She advised that not only could we not order breakfast, but the meatloaf sandwich was not available. That would have been good info to have prior to perusing the menu and deciding what meal to get. Again no apology, just rude, behaviour. Nothing about our interaction, made us feel like they wanted our business, so we advised we were going to leave. Just as we were about to exit the restaurant, the server loudly said from across the restaurant, in a condescending tone “good luck finding somewhere for breakfast”. I replied by saying, “we aren’t leaving because of breakfast, we are leaving because you have not been friendly. She said, “I have been very friendly!” At this point, another staff member came out from the back and said, “she has been very accommodating”. We had not seen this staff member the entire time we were in there, so found this very interesting. This restaurant has been one of my favorites for years. I take out of town guests there and always go there when we are out that way. The food has always been delicious and it’s just a really fun experience being right at the airport. The service has always been great, up until this experience. We left feeling shocked, disappointed and a little sad, as that will be the last time we go there. I don’t know what has changed here, maybe a new staff member. I decided to look up the reviews and see we are not the only ones to have a similar experience, and that is just from those who have decided to leave a review. I can see from some of the replies from the restaurant, they are written in the same flippant, unprofessional manner. No humility in any replies written, so perhaps poor leadership here. Whatever the reason, this establishment is falling short, and in my opinion, only because of poor customer service.
Jeff Levesque
Everytime I'm here the service and food is top notch, definatley my go to place! Food is 10/10
Atmosphere: 5
Food: 5
Service: 5
HauntingLive Podcast
Very good location and thanks for the staff of the 6th well we had to wait for our flight after what took place with our first flight. The food is good and a good deal on the food.
Atmosphere: 4
Food: 5
Service: 5
Hans Rosenlehner
Miss the airside patio.
Service: 5
Andy Rumney
My wife and I started our long weekend with a night out for supper. We were going to to to Maria’s for some Greek food, but then decided to hit the Spitfire for the delicious food and view of the runway. Well, not this time! Fish and chips were pathetic. With a piece of Halibut no bidder than a deck of cards and put in a bowl atop fries. No coleslaw and four bites of fish later, my wife was staring at a bowl of fries. I could go on, but I won’t. Been there many times, but no more. It was give your money and walk away.
Only good thing about this restaurant was watching the airplanes. The service was horrible because they auto added the tip. Food was cold or wrong. Go somewhere else
Atmosphere: 1
Food: 1
Service: 1
Laura Tomalty
Worst service! Had to wait in an almost empty restaurant for a seat for our group. She forgot orders, never filled up drinks, or checked. But it didn’t matter because our group was seven so they automatically gave themselves a gratuity that they never bothered to earn. This is ridiculous.
Atmosphere: 3
Food: 3
Seth
Best Mac and cheese ever, also really good burgers. The location is awesome as well!
Atmosphere: 5
Food: 5
Service: 5
Susan Close
Watching planes come & go from the side of the runway at the Victoria BC (YYJ) airport is so much fun. Images and artifacts of flight from bygone years adorn the walls! The food is comfort style. If you like liver, bacon & onions, then this will be a five-star experience for you! All of the food is plentiful, huge portions, tasty, and very reasonably priced. I think we’ll go there again tonight!
Atmosphere: 4
Food: 4
Service: 5
robert Nelson
Stopped in but no dogs allowed . Had to go somewhere else. Did enjoy the response from the restaurant though, very friendly🤣 I guess there will not be a next time after all. Try the Surly Mermaid instead if you have your pup along!
i was having a good day thinking i would eat here, i came and got a soggy fish and chips with a dirty plate
Atmosphere: 1
Food: 1
Service: 2
Very delicious food here! If you have a flight, I highly recommend coming early enough to pop over here for a meal before you go.
Or just come here anytime! The food is really good and the weekly specials are awesome!
Atmosphere: 5
Food: 5
Service: 5
Best restraint to go to after a busy day a work!
They make awesome food and yummy drinks!
Can’t wait to go there again!!! 😊
Atmosphere: 5
Food: 5
Service: 5
Food was so so, but great service!
Atmosphere: 5
Food: 3
Service: 5
Good food, very big portions, and very nice waiter!
Atmosphere: 5
Food: 4
Service: 5
We live in the Westshore, so don’t get out this direction often. We were in Sidney at their Market and decided we would head to Spitfire Grill and try their breakfast. We had only ever been for lunch or dinner previously and it was always delicious. We arrived at 11:45. We asked for the breakfast menu and were told breakfast ended at 11:40. I thought it was 12:00 but was told there was a transition period to switch over. There were only 2 tables of 2 at the time and nobody behind us, so this was a little shocking to me. Pretty easy to make customers happy by having some flexibility, when it is slow and we were there before noon. My Mom and I really wanted breakfast but decided we would stay for lunch. The decision to stay was a bit hard to make, as the host/server was very dismissive and rude. The server came back to our table and set the water jug and cups down aggressively and walked away without saying anything to us. When she came back to take our order, she continued to justify why we could not have breakfast, saying breakfast ends at 12:00 and they need time to transition. No apologies just rude justification. Again, we were both shocked with the way this server was speaking to us. I convinced my Mom to get the Meatloaf sandwich, as it is my favorite. When the server returned, we ordered the 2 meatloaf sandwiches. She advised that not only could we not order breakfast, but the meatloaf sandwich was not available. That would have been good info to have prior to perusing the menu and deciding what meal to get. Again no apology, just rude, behaviour. Nothing about our interaction, made us feel like they wanted our business, so we advised we were going to leave.
Just as we were about to exit the restaurant, the server loudly said from across the restaurant, in a condescending tone “good luck finding somewhere for breakfast”. I replied by saying, “we aren’t leaving because of breakfast, we are leaving because you have not been friendly. She said, “I have been very friendly!” At this point, another staff member came out from the back and said, “she has been very accommodating”. We had not seen this staff member the entire time we were in there, so found this very interesting.
This restaurant has been one of my favorites for years. I take out of town guests there and always go there when we are out that way. The food has always been delicious and it’s just a really fun experience being right at the airport. The service has always been great, up until this experience. We left feeling shocked, disappointed and a little sad, as that will be the last time we go there. I don’t know what has changed here, maybe a new staff member. I decided to look up the reviews and see we are not the only ones to have a similar experience, and that is just from those who have decided to leave a review. I can see from some of the replies from the restaurant, they are written in the same flippant, unprofessional manner. No humility in any replies written, so perhaps poor leadership here. Whatever the reason, this establishment is falling short, and in my opinion, only because of poor customer service.
Everytime I'm here the service and food is top notch, definatley my go to place! Food is 10/10
Atmosphere: 5
Food: 5
Service: 5
Very good location and thanks for the staff of the 6th well we had to wait for our flight after what took place with our first flight.
The food is good and a good deal on the food.
Atmosphere: 4
Food: 5
Service: 5
Miss the airside patio.
Service: 5
My wife and I started our long weekend with a night out for supper. We were going to to to Maria’s for some Greek food, but then decided to hit the Spitfire for the delicious food and view of the runway. Well, not this time! Fish and chips were pathetic. With a piece of Halibut no bidder than a deck of cards and put in a bowl atop fries. No coleslaw and four bites of fish later, my wife was staring at a bowl of fries. I could go on, but I won’t. Been there many times, but no more. It was give your money and walk away.
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
Only good thing about this restaurant was watching the airplanes. The service was horrible because they auto added the tip. Food was cold or wrong. Go somewhere else
Atmosphere: 1
Food: 1
Service: 1
Worst service! Had to wait in an almost empty restaurant for a seat for our group. She forgot orders, never filled up drinks, or checked. But it didn’t matter because our group was seven so they automatically gave themselves a gratuity that they never bothered to earn. This is ridiculous.
Atmosphere: 3
Food: 3
Best Mac and cheese ever, also really good burgers. The location is awesome as well!
Atmosphere: 5
Food: 5
Service: 5
Watching planes come & go from the side of the runway at the Victoria BC (YYJ) airport is so much fun. Images and artifacts of flight from bygone years adorn the walls! The food is comfort style. If you like liver, bacon & onions, then this will be a five-star experience for you! All of the food is plentiful, huge portions, tasty, and very reasonably priced. I think we’ll go there again tonight!
Atmosphere: 4
Food: 4
Service: 5
Stopped in but no dogs allowed . Had to go somewhere else.
Did enjoy the response from the restaurant though, very friendly🤣 I guess there will not be a next time after all. Try the Surly Mermaid instead if you have your pup along!
Atmosphere: 1
Service: 1
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