the service here is incredibly kind and helpful they go above and beyond for there customers doordash so stupidly messed up the order and subway worker amol went out of her way to meet my needs and help with the situation i’m very grateful for this kind interaction i had with the worker! lovely place
Atmosphere: 5
Food: 5
Service: 5
Matt Aitken
Would leave no stars, but a review won't post that way. My wife was in, and having a sandwich prepped, and noticed the lettuce was all rotten and brown/black. She politely asked if there was any other lettuce, to which the lady preparing the sandwich responded "this is how we like it in India, so we are happy". Great customer service, even if you prefer rancid vegetables, unlikely, have some class and pretend to care about your customers/business. Won't be returning
Atmosphere: 1
Food: 1
Service: 1
V island Events
Not as high quality as it used to be. Minor things. Righting order number in small bick blue pen...couldn't read. And the knives clearly need sharpening. The subs are rarely cut right thru.
Atmosphere: 3
Food: 3
Service: 3
Jacob F
Vegetables were all frozen/brown in the case. When I pointed it out the employee (maybe owner?), he held up the most translucent just-thawed tomato and told me I was wrong. You could see the frost on the vegetables and the containers.
When I said we should go somewhere else to my family the same employee was put-off by us leaving. C’mon.
Awful ingredients and poor judgement by the staff thinking they can save money by giving customers unsafe/gross product.
Abhinav P
Loved the subs here! Leekha, our sandwicg artist, was generous, friendly, and made great sandwiches. Try it out!!
Atmosphere: 5
Food: 5
Service: 5
tekket
now I know why parksville subway will forever be inferior to orther subways. they won't let you add meat to sandwiches....I have done this in vancouver many of times and this was the first....
Sydney Schedel
Terrible customer service. They close at 10pm I walked in there to get a sandwich at around 8pm, there were 2 mean cleaning, one moping the floor the other spraying something where the bread goes. The greeting was not welcoming at all and I waited for several minutes before my sandwich was started and I was the only customer. The person seemed very unskilled at his job and I had to repeat myself several times about what I wanted, simple things like the bread and it being toasted. The veggies also seemed in bad condition, they were NOT fresh and I could see they were frozen. I couldnt even get lettuce because it was brown and other veggies looked gross. Instead of them cleaning the floors 2 hours before they close why not check if the food is prepared properly? The dressing is bad and leaves a smell which is hard to get rid of and after eating it I didnt feel that good. I am not going back to this store it was a bad experience.
Atmosphere: 1
Food: 1
Service: 1
Eric Adams
Absolutely horrible service which really sucks considering I've been a customer of this location for over 20 years. Rude lady rather put cheese on bread then help customers. Plus horrible frozen veggies which she argued was not a freezing issue but a supply issue..... so why is it frozen then. NEVER EVER
Atmosphere: 1
Selina Andres
This subway consistently disappoints our family. The chewiest bread I've ever eaten from a subway and I didn't dare choose lettuce or tomato because they both looked terrible.
Service was timely but the food quality was awful.
Atmosphere: 2
Food: 1
Service: 3
K Read
Mire staff than customers and aways involved more in them then the customer
The toppings where so bare to none it felt less of a “subway”sandwich.Bathrooms where out of service.The cucumbers were so thinly sliced it amazed me and that goes for the rest of the produce there. The bread was small for a foot long. This has to be the worst place to get a subway sandwich if you want a good one go to the subway at Rutherford mall.
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Mtn Dew
Steph Ss (Stephss)
I keep trying this store, and keep getting disappointed. Ordered a footlong, and they only gave a single scoop of avocado, even though I am paying for the item. They seem more concerned about cost, then providing service. I'll make my own sandwiches/ salads now. This store has lost my patronage. The one in the Wembly mall, isn't much better. Parksville sucks.
Atmosphere: 3
Food: 1
Service: 1
Trevor, Bryan Gartley
Sometimes not being English deters ones service?
Wrathias “Iron-King” Von'Rage
Fast service, clean store front, delicious fresh smelling and tasting ingredients.
All the times ive been here its been nothing but good service, a happy transaction, and a delicious sub.
Plus they got that new bread, and its just perfect.
the service here is incredibly kind and helpful they go above and beyond for there customers doordash so stupidly messed up the order and subway worker amol went out of her way to meet my needs and help with the situation i’m very grateful for this kind interaction i had with the worker! lovely place
Atmosphere: 5
Food: 5
Service: 5
Would leave no stars, but a review won't post that way. My wife was in, and having a sandwich prepped, and noticed the lettuce was all rotten and brown/black. She politely asked if there was any other lettuce, to which the lady preparing the sandwich responded "this is how we like it in India, so we are happy". Great customer service, even if you prefer rancid vegetables, unlikely, have some class and pretend to care about your customers/business. Won't be returning
Atmosphere: 1
Food: 1
Service: 1
Not as high quality as it used to be. Minor things. Righting order number in small bick blue pen...couldn't read. And the knives clearly need sharpening. The subs are rarely cut right thru.
Atmosphere: 3
Food: 3
Service: 3
Vegetables were all frozen/brown in the case. When I pointed it out the employee (maybe owner?), he held up the most translucent just-thawed tomato and told me I was wrong. You could see the frost on the vegetables and the containers.
When I said we should go somewhere else to my family the same employee was put-off by us leaving. C’mon.
Awful ingredients and poor judgement by the staff thinking they can save money by giving customers unsafe/gross product.
Loved the subs here! Leekha, our sandwicg artist, was generous, friendly, and made great sandwiches. Try it out!!
Atmosphere: 5
Food: 5
Service: 5
now I know why parksville subway will forever be inferior to orther subways. they won't let you add meat to sandwiches....I have done this in vancouver many of times and this was the first....
Terrible customer service. They close at 10pm I walked in there to get a sandwich at around 8pm, there were 2 mean cleaning, one moping the floor the other spraying something where the bread goes. The greeting was not welcoming at all and I waited for several minutes before my sandwich was started and I was the only customer. The person seemed very unskilled at his job and I had to repeat myself several times about what I wanted, simple things like the bread and it being toasted. The veggies also seemed in bad condition, they were NOT fresh and I could see they were frozen. I couldnt even get lettuce because it was brown and other veggies looked gross. Instead of them cleaning the floors 2 hours before they close why not check if the food is prepared properly? The dressing is bad and leaves a smell which is hard to get rid of and after eating it I didnt feel that good. I am not going back to this store it was a bad experience.
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible service which really sucks considering I've been a customer of this location for over 20 years. Rude lady rather put cheese on bread then help customers. Plus horrible frozen veggies which she argued was not a freezing issue but a supply issue..... so why is it frozen then. NEVER EVER
Atmosphere: 1
This subway consistently disappoints our family. The chewiest bread I've ever eaten from a subway and I didn't dare choose lettuce or tomato because they both looked terrible.
Service was timely but the food quality was awful.
Atmosphere: 2
Food: 1
Service: 3
Mire staff than customers and aways involved more in them then the customer
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
The toppings where so bare to none it felt less of a “subway”sandwich.Bathrooms where out of service.The cucumbers were so thinly sliced it amazed me and that goes for the rest of the produce there. The bread was small for a foot long. This has to be the worst place to get a subway sandwich if you want a good one go to the subway at Rutherford mall.
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Mtn Dew
I keep trying this store, and keep getting disappointed. Ordered a footlong, and they only gave a single scoop of avocado, even though I am paying for the item. They seem more concerned about cost, then providing service. I'll make my own sandwiches/ salads now. This store has lost my patronage. The one in the Wembly mall, isn't much better. Parksville sucks.
Atmosphere: 3
Food: 1
Service: 1
Sometimes not being English deters ones service?
Fast service, clean store front, delicious fresh smelling and tasting ingredients.
All the times ive been here its been nothing but good service, a happy transaction, and a delicious sub.
Plus they got that new bread, and its just perfect.
Quite shocked at the prices.
Atmosphere: 2
Food: 2
Service: 4
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