Fettuccine Alfredo- yummy delicious, thank you Boston Pizza for the take out supper. August 26, 2025 Penticton Boston Pizza Ordered take out/delivery. Jambalaya Fettuccine was good, our $21 burger we ordered could have had more fries, there wasn’t much? Our take out order had no utensils, no napkins? Next time we order takeout, we will pick up and double check we have everything.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Fettuccine Alfredo with Chicken
Tessa Hartmann
Angela is a lovely hostess and Shelby is a friendly and outgoing server!
Atmosphere: 5
Food: 5
Service: 5
Kiara Rae
We tried the Pizza Flight and it was such a fun way to sample different flavours! Out of everything, the Royal Hawaiian and the honey dill dip are still the favourites at the table – can’t go wrong with those. Great service and a nice casual vibe!
Atmosphere: 5
Food: 5
Service: 4
Kim Cullum
I am born & raised in Penticton & have eaten at Boston pizza a handful of times, never really happy with the service there, however today topped it all & we will NEVER return again. We arrived 12:35 August 9 2025 the server at the front desk never even greeted any of the 2 parties in front of us, he mumbled a few words & told the party of 4 they would have to wait about 5 minutes, the other party in front of us was not even acknowledged & nor were we. They left another guy came to the desk & I asked him if they were short staffed & that we had not even been greeted, he said yes they were short staffed, which could have been explained. They barely had any people there & we would have to wait. We left!!!! & as we did another party of 5 was coming in & I told them to go somewhere else, they would not be getting the service they deserved & explained what we just went threw. I later tried to call, with no answer & obviously there is no manager working there & if there is they should be fired. This is the worst service I have ever experienced & i will be telling every person I talk to about how terrible it is to go there. I will try later to talk with a manager, however will it really make a difference. Shame on Boston Pizza!!!!
Service: 1
John
Amazing food, great service 😋 Epic picture of the Pancookie
Atmosphere: 5
Food: 5
Service: 5
Ardina Hunter
Extremely disappointing experience. We came as a group of 13 and were automatically charged an 18% gratuity, which is understandable for a large party. However, the service was unacceptable. Our server forgot multiple drink orders and completely missed two meals from our group. It honestly felt like they didn’t care, knowing the tip was guaranteed. Poor service with no accountability. Would not recommend.
Service: 1
Warren Karuk
We're from edmonton alberta and we ate in the bar section and got served by Pink E and we were treated great.
Atmosphere: 5
Food: 5
Service: 5
Leo Ortland Jr
The waitresses are always friendly and the food has been great every time I visit. I especially love the $15 lunch, I love to mix and match different food options.
Atmosphere: 5
Food: 5
Service: 5
Scott Donovan
Best BP I've been to in the province.
Atmosphere: 5
Food: 4
Service: 5
Becky Charlton
The recipe for lasagna must have changed drastically. It used to be so good. We got it yesterday and it was just noodles, no meat to see at all and very little sauce on the dry noodles. Used to be the only reason we went to have the delicious lasangna, so disappointing. Please change back to the good stuff.
Had the chicken club half with soup. Perfect sized lunch....including beverage was $15.00.
Atmosphere: 4
Food: 4
Service: 4
Jackie MacDonald
Good food, very slow service. Only 3 other tables, but it took 2 hours from start to finish and we didn't order dessert. Appies came before the cocktails, as it seemed the service staff has to make the drinks and it took a long time for drinks orders to arrive. Nice to have tvs with the game on
Atmosphere: 2
Food: 4
Service: 2
Kim Worth
Ordered food for pick up Was ready when I got there. Paid, went home . Opened our container, chicken fingers with fries and honey dill sauce. The lids on the sauce melted and the sauce was covering all the food, couldn’t eat it was soggy!!;(;( I called the restaurant right away, spoke to someone who said she’d get her manager. Returned to the phone and said her manager was busy but would take my name and phone number. Never called me back
Food: 1
Service: 4
Florencia Moreira
Great time! Their pizzas and breads are delicious. Service is really good!
Atmosphere: 5
Food: 4
Service: 5
C S
The food here is pretty awesome. Luv their salads and Naco's !!!
Fettuccine Alfredo- yummy delicious, thank you Boston Pizza for the take out supper.
August 26, 2025
Penticton Boston Pizza
Ordered take out/delivery. Jambalaya Fettuccine was good, our $21 burger we ordered could have had more fries, there wasn’t much? Our take out order had no utensils, no napkins? Next time we order takeout, we will pick up and double check we have everything.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Fettuccine Alfredo with Chicken
Angela is a lovely hostess and Shelby is a friendly and outgoing server!
Atmosphere: 5
Food: 5
Service: 5
We tried the Pizza Flight and it was such a fun way to sample different flavours! Out of everything, the Royal Hawaiian and the honey dill dip are still the favourites at the table – can’t go wrong with those. Great service and a nice casual vibe!
Atmosphere: 5
Food: 5
Service: 4
I am born & raised in Penticton & have eaten at Boston pizza a handful of times, never really happy with the service there, however today topped it all & we will NEVER return again. We arrived 12:35 August 9 2025 the server at the front desk never even greeted any of the 2 parties in front of us, he mumbled a few words & told the party of 4 they would have to wait about 5 minutes, the other party in front of us was not even acknowledged & nor were we. They left another guy came to the desk & I asked him if they were short staffed & that we had not even been greeted, he said yes they were short staffed, which could have been explained. They barely had any people there & we would have to wait. We left!!!! & as we did another party of 5 was coming in & I told them to go somewhere else, they would not be getting the service they deserved & explained what we just went threw. I later tried to call, with no answer & obviously there is no manager working there & if there is they should be fired. This is the worst service I have ever experienced & i will be telling every person I talk to about how terrible it is to go there. I will try later to talk with a manager, however will it really make a difference. Shame on Boston Pizza!!!!
Service: 1
Amazing food, great service 😋
Epic picture of the Pancookie
Atmosphere: 5
Food: 5
Service: 5
Extremely disappointing experience. We came as a group of 13 and were automatically charged an 18% gratuity, which is understandable for a large party. However, the service was unacceptable. Our server forgot multiple drink orders and completely missed two meals from our group. It honestly felt like they didn’t care, knowing the tip was guaranteed. Poor service with no accountability. Would not recommend.
Service: 1
We're from edmonton alberta and we ate in the bar section and got served by Pink E and we were treated great.
Atmosphere: 5
Food: 5
Service: 5
The waitresses are always friendly and the food has been great every time I visit. I especially love the $15 lunch, I love to mix and match different food options.
Atmosphere: 5
Food: 5
Service: 5
Best BP I've been to in the province.
Atmosphere: 5
Food: 4
Service: 5
The recipe for lasagna must have changed drastically. It used to be so good. We got it yesterday and it was just noodles, no meat to see at all and very little sauce on the dry noodles. Used to be the only reason we went to have the delicious lasangna, so disappointing. Please change back to the good stuff.
Atmosphere: 4
Food: 1
Service: 5
Restaurantji Recommends
Had the chicken club half with soup. Perfect sized lunch....including beverage was $15.00.
Atmosphere: 4
Food: 4
Service: 4
Good food, very slow service. Only 3 other tables, but it took 2 hours from start to finish and we didn't order dessert. Appies came before the cocktails, as it seemed the service staff has to make the drinks and it took a long time for drinks orders to arrive. Nice to have tvs with the game on
Atmosphere: 2
Food: 4
Service: 2
Ordered food for pick up
Was ready when I got there. Paid, went home .
Opened our container, chicken fingers with fries and honey dill sauce.
The lids on the sauce melted and the sauce was covering all the food, couldn’t eat it was soggy!!;(;(
I called the restaurant right away, spoke to someone who said she’d get her manager.
Returned to the phone and said her manager was busy but would take my name and phone number.
Never called me back
Food: 1
Service: 4
Great time! Their pizzas and breads are delicious. Service is really good!
Atmosphere: 5
Food: 4
Service: 5
The food here is pretty awesome. Luv their salads and Naco's !!!
Atmosphere: 3
Food: 5
Service: 4
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