Nature's Fare Markets - Penticton

My husband and I were staying in Naramata and would come into Penticton specifically to buy Stoke juices, we love them, but they're not available in Vancouver or West Vancouver where we live. We spent four days in the area, buying a bottle of juice each day. On our last day, we returned with the empty bottles, expecting to get a refund for the $2 bottle deposits (we had 3 in total). However, Ashley at the checkout accused us of drinking the juices in the store without paying and then trying to claim the deposits.
Her reasoning, because the bottles weren't completely washed out. My husband and I were shocked and denied any wrongdoing. We explained that we were from out of town and had been staying in a hotel, so we didn't rinse the bottles. Despite our explanation, Ashley reluctantly accepted the empties and we paid for our items. We were appalled by her behaviour and will never return to this grocery store again. My husband works in tech and I’m an engineer - don’t insult hard working customers.

Ashley should be terminated for such ridiculous malicious accusation towards customers, especially those visiting from out of town on vacation. What a bad experience to have endured for what we thought was a lovely organic grocery store.

Always a good experience

Great service and love this place

I am a huge fan of the slow Sunday brand of sauces sold here! I met Nate at the farmers market in Penticton on the weekend and he was so great, I really enjoyed talking to him. If you’re ever in the store I highly recommend picking up a bottle!

They had good assortment of fresh fruit ...so yummy !!

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Usually have what I need

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Great place, great location, friendly knowledgeable staff, always very clean. Variety of fresh vegetables a delicious area and lots of other natural foods. Staff are also knowledgeable about pets, allergies and remedies. Definitely a place to stop by just to see the options they have too.

Get your food
Get your pharmacy supplies
Get home cooked lunch
Reasonably!!

Nature's Fair Market is my go-to spot for healthy, true organic options. Their fresh sandwiches and salads are perfect for a quick grab-and-go meal, and the store is always clean and inviting. I also love their wide selection of high-quality supplements—the staff is super knowledgeable and helpful. Highly recommend!

Git everything i needed on one place

Lots of selection and tons of Canadian products!!

Waited 25 minutes for a refund because a vitamin worker wanted to yap with other customers. No urgency from any employee there. Don’t recommend at all lol

Employees make you feel in home. I love this store!

While caring for a terminally ill family member for 6 days at the Penticton Hospital, I purchased all of my meals from Nature's Fare Markets. It got me through such a difficult time and I appreciated having a home style meal or sandwich every day. Grateful! ❤️? Thank you.