Pasta Factory

236 Martin St, Penticton
(250) 492-6088

Recent Reviews

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Davoud H

Good atmosphere. Every thing else was mid. Very very expensive and more importantly not worth the price. Do not recommend.

Atmosphere: 4

Food: 2

Service: 2

Monte Miner

I have yet to have a negative experience here.

Atmosphere: 5

Food: 5

Service: 5

olim82

This place felt really disorganized from the minute we walked in to the time we left. The teenage hostess was lectured by the older waitress about seating people at the bar in front of everyone. It was awkward. We waited 30 minutes to be seated, Once we were the waitress we had appeared overwhelmed and kept messing up our order when we were lucky enough to have her pay any attention to us. It took well over 45 minutes to receive our sub par pasta. I ordered the Carbonara linguini. It tasted like a cheap bottle of Alfredo pasta with bacon bits. My wife had the con vodka Burrata. It was cold and the sauce also not great. We ordered garlic bread, the waitress forgot it and charged us anyhow at the end. I asked her to correct it and she laughed it off instead of apologizing. I wanted to like this place but I just can’t.

Atmosphere: 3

Food: 2

Service: 2

Brenda Krause

Wonderful and yummy meal. Highly recommend dining here. Wonderful selection to choose from.

Atmosphere: 5

Food: 5

Service: 5

Bella

don’t be scared off by all the negative reviews, i almost was! went for lunch today and got the pasta & salad combo. the server was very knowledgeable and considerate of my allergies. she was also very friendly and we never had to wait long at all for anything.

never had green onion on pasta before but it was good. and the house salad was delicious imo. i loved that honey mustard dressing (it literally just tastes like honey mustard).

my only complaint about this place is the music which was weird remixes of pop songs. but it was around lunch time so perhaps the vibe at dinner is different.

Atmosphere: 4

Food: 5

Service: 5

Patricia Balanza

I ate meat lasagna and was delicious. Also the pork ribs are huge with plenty of cesar salad.

Atmosphere: 3

Food: 4

Service: 5

Yumi Okano

The worst vongole spaghetti I have ever had. Spaghetti was cooked too much. I should have believed the review.

Atmosphere: 3

Food: 2

Service: 3

Don Richard

The service was absolutely terrible,if the food wasn’t good I wouldn’t recommend the restaurant because the service was awful and attitude was absolutely awful

Atmosphere: 1

Food: 5

Service: 1

Chris Allen

We had such a nice dinner here. The service was so great. Our server Miysha was busy but took good care of us and was super friendly. The pasta dishes we ordered (lasagna and salmon penne) were great but so filling. Looking forward to the leftovers. We will be back. if l

Atmosphere: 5

Food: 5

Service: 5

Albert Law

Food took over an hour to make for take out for one Lasagna, waited for a long time in their lobby with them telling me 5 to 10 mins over and over. Nice people but not organized, and they were not forthcoming about the wait time. Full size lasagna was very small and only filled half way, definitely not worth the money or wait. Taste is good though.

Atmosphere: 3

Food: 3

Service: 3

Amanda Maluly

The worst customer service ever.

Atmosphere: 1

Food: 1

Service: 1

João Gabriel Borges Caldeira

The only reason I give 1 star is because there's no 0 star option. Went for lunch, place was fully empty so there was no reason for a bad service, but the server treated us very bad, turned back while we were talking to her, brought cold (almost frozen) bread, never refilled drinks, never asked if we wanted something else or if we had any problem. She was pretty much ignoring us there as much as possible, and as soon I asked for to go boxes she brought the bill kinda asking us to leave. Mac and cheese was ok, my son's butter pasta had way too much butter and my wife's lasagna looked more of a leftover bolognese from yesterday warmed up with cheese on top to disguise. I asked for some rose sauce for my son to dip his pasta and she brought bolognese.

Definitely worse pasta experience I ever had and worse place in the city to have a meal. Go to a fast food chain and you will leave happier and spend less money. This place was one that earned a No Tip on the bill.

Atmosphere: 1

Food: 2

Service: 1

Dawn Thoveson

Great food and Tae was excellent. Her great quality service was fantastic!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spaghetti \u0026 Meatballs, Meat Sauce, House Ribs Salt \u0026 Pepper, Caesar Salad

RYisfun

We made reservation and when we showed up it was none existent we called and everything so ended up having to leave which was not ideal because it was a family members birthday so if you go there and make a reservation be careful

Atmosphere: 1

Food: 1

Service: 1

Roger Boer

They lost our reservation and didn't honor it

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