Starbucks
1636 Main St, Penticton
(250) 486-2379
Recent Reviews
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Got a hair in my drink on the ice to the left in the photo.
Atmosphere: 3
Food: 1
Service: 3
Always get my coffee wrong and the drive thur is always served first.
Atmosphere: 4
Food: 1
Service: 1
The specialty coffee was very nice
Food: 5
Ordered a chai latte with oat milk and there's no chai in my drink. I was headed to work and thought a chai latte will make having to go to this shift I didn't want to go to a lot better. Get to work take a sip of my chai and it's just milk... huge bummer.says everything on the stickers it's supposed to say. But missing the main ingredient.
Starbucks went downhill when they started prioritizing online and drive thru orders over in person customers. Also bring back the milk bar
Atmosphere: 3
Food: 2
Service: 1
Drive thru only. What happened to the customer experience? Do they not want the business?
Atmosphere: 1
Service: 1
Wow, slow slow service, despite there being staff around doing other tasks besides serving people. Dirty tables and booths.
Atmosphere: 1
Food: 3
Service: 1
Just another
Atmosphere: 3
Food: 3
Service: 3
They did not want to give my teen her birthday drink. She has a neurological disorder and was extremely upset. It caused a seizure when she got into car. This is the part of her disorder. They said she needed the app. However on bday I got my Starbucks and didn't need to provide ID or the app. I had to go in and get it for her. Apologies are appreciated after I went to deal with it but I am thinking this was discrimination because the server was rude to my teen but not to me. What should have been a happy experience ended extremely stressful for our family.
Atmosphere: 1
Food: 5
Service: 1
First time in this Starbucks. I was really impressed by an employee named Owen. He was always smiling, very courteous, and helpful. He went out of his way to take a picture for us when he overheard us talking about sending a picture of us to a friend in Germany who loved Frappuccino's. We did not ask him. Owen does his job well and seems to really care about his customers. Starbucks is lucky to have him as an employee. I give him 6 stars.
Service: 5
Restaurantji Recommends
They always give me ice water when I ask. And it's always good, of course.
Atmosphere: 5
Food: 5
Service: 5
Love the Cafe! Great crew too- they always greet me and make me feel welcome.
Atmosphere: 5
Food: 5
Service: 5
Drive-thru is closed 80% of the time. Why even offer it if it’s something they never use.
Especially middle of the day.
Where is the sbux dm for this location. Staff standing around while 2 people working. 1 on hot beverage and 1 on cold beverage. Ordered a steamed soy drink through the app. Was not ready when I arrived so got to watch the staff make it. Ordered a venti staff only steamed about 3/4 of the required so just topped it off with some room temperature soy right from the carton.
Atmosphere: 1
Food: 3
Service: 1
Took 25 mins to get thru the drivethru, seems like they are under staffed
Atmosphere: 2
Food: 3
Service: 1
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