Tim Hortons

1097 Nicola Ave, Port Coquitlam
(604) 468-6200

Recent Reviews

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Abdul Munnim

Heidi is very helpful

Atmosphere: 5

Food: 5

Service: 5

Renee Rossi

This is our usual Tim Hortons that we visit. The staff are really friendly. Dheerij and Manjot have served us many times. We order cappuccinos and sausage breakfast sandwiches on bagels. They know what we're having each time. We do usually order the same thing, but they serve so many customers. They make us feel special and are always so kind with taking our order. This is our favourite Tim Hortons, because of these staff:)

Atmosphere: 5

Food: 5

Service: 5

Lisa Ngayon

It's a drive through. I was looking for a café to dine in...

Atmosphere: 4

Food: 5

ASR ASR

Pro: Food is good.
Con: 1. They are rushing to get the order, we can see or check what is there.
2. To avoid this, I did mobile order 2nd time, but the item is unavailable and they're giving some alternate instead of cancelling it as I paid already.
Need to improve manual or online service.

Food: 4

Service: 2

Kellin

Went yesterday night. Disappointed. Never come again

Food: 1

Service: 1

Rajwinder singh

Disappointing Drive-Thru Experience – 9 Sept, 4:21 PM
I had a very disappointing experience at the drive-thru today. The person taking my order was not paying attention and seemed more focused on giggling and chatting with other crew members than actually taking my order properly.
When I reached the window, my food was handed over carelessly and again, the same unprofessional behavior continued — more laughing and side conversations with other staff, with no basic customer interaction.
I usually don’t leave negative reviews, but this level of service was unacceptable. I hope the management takes this seriously and reminds the staff about the importance of professionalism and basic customer service

Atmosphere: 1

Food: 1

Service: 1

Manjot kaur

Huge shoutout to the sweet girl working at Tim Hortons today! Her name is Manjot kaur. She was so kind, patient, and had such a positive vibe. It honestly made my day. Thank you for the amazing service and that lovely smile!

Atmosphere: 5

Food: 5

Service: 5

Austen Kelly

Coffee always seems to taste the freshest here!

Atmosphere: 5

Food: 5

Service: 5

Katelyn Ess

I have been coming to this Tim Hortons a lot… like at least 3x a week (don't judge me!) and I have been lucky enough to get to know the staff at the window. Everyone I meet there is sweet, has a smile, a kind word, makes up my order fast and really seems to care. And while I don't know everyone's name, I do want to highlight some extra special people I see often:

(I apologize for any misspelling of names!)

Pahul - my girl! She ALWAYS has a smile on her face, always a sweet greeting and always professional. She makes little hearts on my wraps and cheers me on a cloudy day. Sunshine personified!

Suhkdeep - An absolute angel! Always excited to say hello and always wants to make sure my order is perfect.

Dheeraj - He has such a gentle, kind way about him and is forever in a good mood. I don’t think I’ve ever seen him *not* smiling.

Arshman - This man has mesmerized (several) of my orders! Plus he always goes out of his way to say hello!

Gina - I have seen Gina at this TH for years. She is always prompt with my order and always greets me with a cheery “hello ma’am!”

Manjukaur - one of the newer folks I've gotten to meet, she is always a delight.

Shout out the following folks who I don't see as often, but are always professional and friendly to me:

Luis, Heidi, and if I forgot you on this list and I see you all the time, please know I adore and appreciate your hard work!!!!

I want the Tim Hortons CEO to see these names and treat them ALL to something special! They deserve it and more! These staff are the main reason I spend my money at Tim Hortons and not their beverage/food competitors.

Atmosphere: 5

Food: 5

Service: 5

christian torres

Just 5 mins ago from this post, I order a large dark roast , no cream .....I got a large Cream with some coffee in it ..... they Can't deliver something so simple ....just BAD

J

No washroom available, the lady at the counter was quite rude too.

Atmosphere: 2

Food: 3

Service: 2

Rachelle Razon

The staff are very friendly and attentive. The location is clean and the service was very good. Definitely will come again soon.

DUSHYANT SADHER

Dheeraj Is Very Good And Nice Person.

Sloter

I visit several Tim Hortons locations almost daily, but at 1:10 PM on June 9, 2025, I was truly impressed by a drive-thru staff member whose warmth and kindness were unlike anything I’ve experienced at any store in the past five years.

Hacer Turk

Drive thru lady was amazing. She made my day with a big smile

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