My kids love this place. Staff are always amazing. Cute little shop that you have to check out.
Atmosphere: 5
Food: 5
Service: 5
Meredith Bourque
The pull away blueberry was very light and flavourful. Service sucks girls was very short tempered today. Couldn’t get rid of of fast enough.
Atmosphere: 2
Food: 5
Service: 1
morley janczyn
Best doughnuts I've ever had
Atmosphere: 5
Food: 5
Service: 5
Acid Modz
We have be coming to back to day dream donuts regularly! I fell in love with the sugar cinnamon donut! I decided to take my grandmother as she loves donuts! We went in and they were quite busy, waited for our time to order and ordered up our donuts, and went up to pay, my grandmother started looking at the flavour oils they have at the front counter and had asked the employee what the were, the employee clearly annoyed responded to her in a panicky and frustrated tone, meanwhile another lady, maybe other owner, was getting frustrated because my gramma was looking at the flavour oils, saying they need to hurry up because they have other customers to serve to another employee not realizing I was with them, it seemed as if every employee was in a bad mood, We will not be returning due to to poor service and bad attitudes! Reading through the reviews it seems this is quite common! Not a way to treat those supporting your business!
Atmosphere: 1
Food: 3
Service: 1
Laura E
Super delicious treats. The donuts are amazing!
Atmosphere: 5
Food: 5
Service: 5
Willow Monnon
Would have loved to bought my staff a treat for the weekend but after standing there looking stupid while everyone else got helped but me, figured I'd give up. Won't likely be trying that again
Atmosphere: 1
Service: 1
Dwagonfwy
UPDATE: The treats are still great, but this was the first time I’ve experienced such awful service here. A younger blonde woman with a septum ring made my friend and me feel like a burden just for being there (sighing, rolling her eyes, and snapping at us). After going through other reviews, it’s clear this isn’t an isolated issue. Poor service is a dealbreaker for me. No matter how good the treats are, I won’t spend my money or recommend a place that makes customers feel unwelcome or lesser-than.
Nice bright restauraunt. Food and donuts are always delicious. So far everything I've tried is worth trying... their donuts obviously. They're very flavorful and large. I cut mine in half and can eat it in 2 sittings. Their soup is hearty, sandwiches are a fair size with satisfying amount of fixings, their pull apart that has bacon and cheese is flavorful and moist. The picture is their breakfast bomb which has ham, cheese and hashbrown. Can't say I have a favorite. I just enjoy trying all new things here haha! I find it best to go down early--later in the day the options are pretty slim. I usually dig in too quickly so I'm lacking photos 🤣 Not a lot of parking. This are gets pretty busy so you'll be circling the block if you want parking spot close. Lots of parking in the surrounding area though with a short walk :)
Atmosphere: 5
Food: 5
Service: 2
Jeffrey Bancoro
Bestseller Eclairs!
Atmosphere: 4
Food: 5
Service: 4
Leah Coghlan
I’ve been coming here a couple years and after last Saturday, I won’t be returning.
My boyfriend was visiting from out of country & I insisted we make a stop at Daydream. Wish we skipped it.
First, all of their cream filled donuts used to be stellar! I bragged to my boyfriend these donuts were hefty & id never had donuts with so much cream! Disappointed to see that the 3 Boston Cream & 2 chocolate cream were drastically cut back for filling. Shrinkflation at its finest, and that’s really too bad.
But what really is stopping me from coming back was the service. A younger blonde woman with a nose piercing was horribly rude. We were trying to decide what donuts we wanted. We weren’t quick enough, even though we let others go ahead of us. When we were ready, she grabbed a single bag like we were getting one donut, I said we would likely be getting a box (not rudely either) and the worker just turned sour and very meanly said “I need to know HOW MANY YOU’RE GETTING THEN!” She wasn’t even giving us a chance to give our order fully before this happened.
I suffer from PTSD anxiety and I just shut down. I went to the back wall and said I’d come back to order. I froze in the moment and couldn’t count how many we wanted. I mumbled to my boyfriend what I wanted. I avoided looking at her the rest of the time. It was so uncomfortable and my panic set in. I needed to get out of there. My boyfriend agreed this person was extremely rude as well and their actions were uncalled for.
Came and read other reviews and I see this is a regular thing from Daydream … so it’s more than just an associate having a “bad day.” This is a person who shouldn’t be front of house.
You lost a long standing customer, Daydream. Get your staff in order.
Atmosphere: 3
Food: 3
Service: 1
Cheyenne Dawn
Went into here for the first time and the older lady did not look like she was happy or even wanted to serve me and my 12 yr old son. I had a bottle of iced tea closed the lady then said that there was no outside food or drinks allowed which is understandable but the way it was handled was very unprofessional..I felt like I was a burden being there..I went in very happy, and came out feeling awful I was even there in the first place. My son who's 12 also felt sad afterwards with how they spoke to us. I understand the no food allowed but they could have gave me a minute to put the drink in my purse instead of telling us to leave and they won't serve us. Won't be going back.
Love their food and work downtown so I am a regular but last week I had a terrible experience with staff not wanting to let my friend who is very noticeably 8 months pregnant drink her own water. I could see this being an issue if we didn’t order food but that is terrible customer service. Also saying it’s a “food safe violation” is not accurate because she goes to Ritual Cafe down the street and orders coffee and you are allowed to bring your own food in. Very disappointing way to treat your customers.
Taylor Reid
First time going to the shop didn’t know we were supposed to tell the lady how many donuts we were getting before saying what donuts we wanted, she snapped at us after asking us “how she could help us” when we started listing the donuts we wanted before the amount. Really unpleasant lady, she was rude to someone right before us too. Food may be good but beware of the staff!
Atmosphere: 2
Food: 5
Service: 1
Jackie B
An absolute joy n gem to walk into this friendly quaint store! I loved my experience. Doughnuts are absolutely amazingly delicious. Come to this terrific Cafe. Their lemonade is unbelievably good. Enjoy
Atmosphere: 5
Food: 5
Service: 5
Kimberley Bespoyasny
I was in on a Saturday may 10 to pick up donuts. The person who served me was younger with a septum ring. They were super rude. Basically acted like I was putting her out by being there. Literally rolled her eyes at one point. I was trying to come in and have a little ray of sunshine during a time where I’ve had some devastating news given to me. But I walked out feeling worse than I did walking in. The donuts are always great but the service today was atrocious. Very disappointing to say the least.
My kids love this place. Staff are always amazing. Cute little shop that you have to check out.
Atmosphere: 5
Food: 5
Service: 5
The pull away blueberry was very light and flavourful.
Service sucks girls was very short tempered today. Couldn’t get rid of of fast enough.
Atmosphere: 2
Food: 5
Service: 1
Best doughnuts I've ever had
Atmosphere: 5
Food: 5
Service: 5
We have be coming to back to day dream donuts regularly! I fell in love with the sugar cinnamon donut! I decided to take my grandmother as she loves donuts! We went in and they were quite busy, waited for our time to order and ordered up our donuts, and went up to pay, my grandmother started looking at the flavour oils they have at the front counter and had asked the employee what the were, the employee clearly annoyed responded to her in a panicky and frustrated tone, meanwhile another lady, maybe other owner, was getting frustrated because my gramma was looking at the flavour oils, saying they need to hurry up because they have other customers to serve to another employee not realizing I was with them, it seemed as if every employee was in a bad mood, We will not be returning due to to poor service and bad attitudes! Reading through the reviews it seems this is quite common! Not a way to treat those supporting your business!
Atmosphere: 1
Food: 3
Service: 1
Super delicious treats. The donuts are amazing!
Atmosphere: 5
Food: 5
Service: 5
Would have loved to bought my staff a treat for the weekend but after standing there looking stupid while everyone else got helped but me, figured I'd give up. Won't likely be trying that again
Atmosphere: 1
Service: 1
UPDATE: The treats are still great, but this was the first time I’ve experienced such awful service here. A younger blonde woman with a septum ring made my friend and me feel like a burden just for being there (sighing, rolling her eyes, and snapping at us). After going through other reviews, it’s clear this isn’t an isolated issue. Poor service is a dealbreaker for me. No matter how good the treats are, I won’t spend my money or recommend a place that makes customers feel unwelcome or lesser-than.
Nice bright restauraunt. Food and donuts are always delicious. So far everything I've tried is worth trying... their donuts obviously. They're very flavorful and large. I cut mine in half and can eat it in 2 sittings. Their soup is hearty, sandwiches are a fair size with satisfying amount of fixings, their pull apart that has bacon and cheese is flavorful and moist. The picture is their breakfast bomb which has ham, cheese and hashbrown. Can't say I have a favorite. I just enjoy trying all new things here haha! I find it best to go down early--later in the day the options are pretty slim. I usually dig in too quickly so I'm lacking photos 🤣 Not a lot of parking. This are gets pretty busy so you'll be circling the block if you want parking spot close. Lots of parking in the surrounding area though with a short walk :)
Atmosphere: 5
Food: 5
Service: 2
Bestseller Eclairs!
Atmosphere: 4
Food: 5
Service: 4
I’ve been coming here a couple years and after last Saturday, I won’t be returning.
My boyfriend was visiting from out of country & I insisted we make a stop at Daydream. Wish we skipped it.
First, all of their cream filled donuts used to be stellar! I bragged to my boyfriend these donuts were hefty & id never had donuts with so much cream! Disappointed to see that the 3 Boston Cream & 2 chocolate cream were drastically cut back for filling. Shrinkflation at its finest, and that’s really too bad.
But what really is stopping me from coming back was the service. A younger blonde woman with a nose piercing was horribly rude. We were trying to decide what donuts we wanted. We weren’t quick enough, even though we let others go ahead of us. When we were ready, she grabbed a single bag like we were getting one donut, I said we would likely be getting a box (not rudely either) and the worker just turned sour and very meanly said “I need to know HOW MANY YOU’RE GETTING THEN!” She wasn’t even giving us a chance to give our order fully before this happened.
I suffer from PTSD anxiety and I just shut down. I went to the back wall and said I’d come back to order. I froze in the moment and couldn’t count how many we wanted. I mumbled to my boyfriend what I wanted. I avoided looking at her the rest of the time. It was so uncomfortable and my panic set in. I needed to get out of there. My boyfriend agreed this person was extremely rude as well and their actions were uncalled for.
Came and read other reviews and I see this is a regular thing from Daydream … so it’s more than just an associate having a “bad day.” This is a person who shouldn’t be front of house.
You lost a long standing customer, Daydream. Get your staff in order.
Atmosphere: 3
Food: 3
Service: 1
Went into here for the first time and the older lady did not look like she was happy or even wanted to serve me and my 12 yr old son. I had a bottle of iced tea closed the lady then said that there was no outside food or drinks allowed which is understandable but the way it was handled was very unprofessional..I felt like I was a burden being there..I went in very happy, and came out feeling awful I was even there in the first place. My son who's 12 also felt sad afterwards with how they spoke to us. I understand the no food allowed but they could have gave me a minute to put the drink in my purse instead of telling us to leave and they won't serve us. Won't be going back.
Restaurantji Recommends
Best donuts ever
Atmosphere: 5
Food: 5
Service: 5
Love their food and work downtown so I am a regular but last week I had a terrible experience with staff not wanting to let my friend who is very noticeably 8 months pregnant drink her own water. I could see this being an issue if we didn’t order food but that is terrible customer service. Also saying it’s a “food safe violation” is not accurate because she goes to Ritual Cafe down the street and orders coffee and you are allowed to bring your own food in. Very disappointing way to treat your customers.
First time going to the shop didn’t know we were supposed to tell the lady how many donuts we were getting before saying what donuts we wanted, she snapped at us after asking us “how she could help us” when we started listing the donuts we wanted before the amount. Really unpleasant lady, she was rude to someone right before us too. Food may be good but beware of the staff!
Atmosphere: 2
Food: 5
Service: 1
An absolute joy n gem to walk into this friendly quaint store! I loved my experience. Doughnuts are absolutely amazingly delicious. Come to this terrific Cafe. Their lemonade is unbelievably good. Enjoy
Atmosphere: 5
Food: 5
Service: 5
I was in on a Saturday may 10 to pick up donuts. The person who served me was younger with a septum ring. They were super rude. Basically acted like I was putting her out by being there. Literally rolled her eyes at one point. I was trying to come in and have a little ray of sunshine during a time where I’ve had some devastating news given to me. But I walked out feeling worse than I did walking in. The donuts are always great but the service today was atrocious. Very disappointing to say the least.
Food: 5
Service: 1
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