Greatly experience family friendly!! But don't have an elevator!
Atmosphere: 4
Food: 3
Service: 4
J O
I dont think ive ever gotten a correct order from here before.
Atmosphere: 1
Food: 1
Service: 1
cory peterhans
Once again the 15 th ave location takes my money and order yet gives me not what I asked for but something they chose instead. How can this restaurant consistently fail to provide even the simplest order correctly? I am sick and tired of them getting away with providing the crappiest service possible. Someone needs to provide training to the employees because they all seem clueless.
Atmosphere: 1
Food: 1
Service: 1
lukas villemure
If you work Really Early like 4 in the morning, they won't serve you because all McDonald's are down for some weird reason. Why do they advertise 24 hours when they can't even serve you at 4 in the morning?
Atmosphere: 1
Food: 1
Service: 1
Janie Badgley
We work night shifts on the weekends and that is the only reason we are forced to keep giving these establishments chances, doesn’t matter if we go to the one on 5th or 15th or even Victoria st the service is 95% of the time absolutely horrible. Yes I understand it is the middle of the night and no one wants to be at work but coming from someone one who serves in a restaurant and works 2 public service jobs y’all gotta suck it up you chose this job. As for the food always very poor quality. I always get the around the same things with one singular modification and they somehow almost always mess it up and seem to act as if it is rocket science, it’s not.
Atmosphere: 2
Food: 1
Service: 1
No One
I ordered thru the app. Usually it gives me options how to pick up I usually say Drive Thru. This one time it didn't say that....I was in the drive thru and my stuff was on the counter inside. 🥺😥 I'm so grateful to the ladies in there. Thank you. I appreciate you. ♥️ Ford helping an old lady out
Atmosphere: 5
Food: 5
Service: 5
Sara Irvine
Very strange experience this evening in the drive-thru. Everything was correct on the screen when before I drove up to the window, including 2 McChicken packets. I remember thinking - hmm is two packs enough? And deciding, yeah it's fine. My daughter says WOW! $30? And we had a short talk about inflation while I drove up to the pay window.
At the pay window, she says '36 dollars' and I should have been more firm, but I said - Oh, that's weird - is there a receipt? She said, at the next window.
Then at the next window, I received my items and started to check for the receipt, and I noticed there was LG fries (I ordered med, and my drink was med, so that's strange) and a second burger! So I said - Oh! This isn't mine maybe? I have an extra burger - maybe it's the truck behind me? They said - no. You PAID for it!
And I felt confused and should have stayed and double checked the receipt... but I didn't. And of course there isn't a receipt in the bag. And the extra burger was a McChicken burger which I thought maybe they mixed up the sauce for a burger and that's what happened - but no, because I still got the sauce packs!
I should be grateful I got extra things - but is it extra if I paid for it? Did they intend to charge me extra and pocket it? Reading through reviews sounds like they mess up a lot - are they pocketing money on messed up orders?
And finally, this is the state of my burgers. The McChicken doesn't even have the right sauce? So strange...
Food: 3
Service: 1
Kevin McGraw
this Location has issues with hours of operation and getting food right. Sad to see something thats so post to be great, fail cause people dont care about their customers.
Atmosphere: 1
Food: 1
Service: 1
Romello Coufal
Asked for splenda and was given sugar, if they did this to someone whos diabetic that could be an issue. Im not one to give reviews but today I ordered a coffee and there was only cream and no splenda. Not sure what's going on but im probably going to avoid this one from now on.
Service: 1
Noel Dsouza
I’ve never seen a McDonalds mess up my order more times than this one, especially the coffee orders. The coffee section might be part of some university funded social experiment in customer unhappiness!
They made my coffee was poured 15 min before I was given my food. Not one person that ordered inside was served the whole time was there. This was at 7am on a Thursday. They didn't even give the coffee to guests that only ordered coffee.
Minny Carrillo
They have a schedule posted on the door that says they start activities at 5:00 a.m. We arrived at Drive-Thru around 5:30 a.m. and it was closed. We decided to go in, but the doors were also closed. There were employees inside, so we rang the bell, and someone came out to tell us they would be there in 5 more minutes, leaving us outside the restaurant. Of course, we headed to Starbucks.
Service: 1
Bahar Nazari
It’s pretty good put small
Atmosphere: 2
Food: 4
Service: 5
sarvesh anand jeeta
I have been getting a serious issue while visiting this branch. They always closed the door early without notice on their website nor at the door. Last time I visited, they closed the door at 10pm where on their website it says 12pm. Coming to the orders, the french fries is always hard to eat. It is wrong solid and they always forget the dipping sauce. Oh yes, if you ask for extra sauce, they charge you for that! Despite several conversations with the manager on shift about closing the door early, it seems like no one cares and they just do whatever they want to without respecting the company decision.
Greatly experience family friendly!! But don't have an elevator!
Atmosphere: 4
Food: 3
Service: 4
I dont think ive ever gotten a correct order from here before.
Atmosphere: 1
Food: 1
Service: 1
Once again the 15 th ave location takes my money and order yet gives me not what I asked for but something they chose instead.
How can this restaurant consistently fail to provide even the simplest order correctly?
I am sick and tired of them getting away with providing the crappiest service possible.
Someone needs to provide training to the employees because they all seem clueless.
Atmosphere: 1
Food: 1
Service: 1
If you work Really Early like 4 in the morning, they won't serve you because all McDonald's are down for some weird reason. Why do they advertise 24 hours when they can't even serve you at 4 in the morning?
Atmosphere: 1
Food: 1
Service: 1
We work night shifts on the weekends and that is the only reason we are forced to keep giving these establishments chances, doesn’t matter if we go to the one on 5th or 15th or even Victoria st the service is 95% of the time absolutely horrible. Yes I understand it is the middle of the night and no one wants to be at work but coming from someone one who serves in a restaurant and works 2 public service jobs y’all gotta suck it up you chose this job. As for the food always very poor quality. I always get the around the same things with one singular modification and they somehow almost always mess it up and seem to act as if it is rocket science, it’s not.
Atmosphere: 2
Food: 1
Service: 1
I ordered thru the app. Usually it gives me options how to pick up I usually say Drive Thru. This one time it didn't say that....I was in the drive thru and my stuff was on the counter inside. 🥺😥 I'm so grateful to the ladies in there. Thank you. I appreciate you. ♥️ Ford helping an old lady out
Atmosphere: 5
Food: 5
Service: 5
Very strange experience this evening in the drive-thru. Everything was correct on the screen when before I drove up to the window, including 2 McChicken packets. I remember thinking - hmm is two packs enough? And deciding, yeah it's fine. My daughter says WOW! $30? And we had a short talk about inflation while I drove up to the pay window.
At the pay window, she says '36 dollars' and I should have been more firm, but I said - Oh, that's weird - is there a receipt? She said, at the next window.
Then at the next window, I received my items and started to check for the receipt, and I noticed there was LG fries (I ordered med, and my drink was med, so that's strange) and a second burger! So I said - Oh! This isn't mine maybe? I have an extra burger - maybe it's the truck behind me?
They said - no. You PAID for it!
And I felt confused and should have stayed and double checked the receipt... but I didn't. And of course there isn't a receipt in the bag. And the extra burger was a McChicken burger which I thought maybe they mixed up the sauce for a burger and that's what happened - but no, because I still got the sauce packs!
I should be grateful I got extra things - but is it extra if I paid for it? Did they intend to charge me extra and pocket it? Reading through reviews sounds like they mess up a lot - are they pocketing money on messed up orders?
And finally, this is the state of my burgers. The McChicken doesn't even have the right sauce? So strange...
Food: 3
Service: 1
this Location has issues with hours of operation and getting food right. Sad to see something thats so post to be great, fail cause people dont care about their customers.
Atmosphere: 1
Food: 1
Service: 1
Asked for splenda and was given sugar, if they did this to someone whos diabetic that could be an issue. Im not one to give reviews but today I ordered a coffee and there was only cream and no splenda. Not sure what's going on but im probably going to avoid this one from now on.
Service: 1
I’ve never seen a McDonalds mess up my order more times than this one, especially the coffee orders. The coffee section might be part of some university funded social experiment in customer unhappiness!
Atmosphere: 5
Food: 2
Service: 1
Restaurantji Recommends
Its McDonald's
They made my coffee was poured 15 min before I was given my food. Not one person that ordered inside was served the whole time was there. This was at 7am on a Thursday. They didn't even give the coffee to guests that only ordered coffee.
They have a schedule posted on the door that says they start activities at 5:00 a.m. We arrived at Drive-Thru around 5:30 a.m. and it was closed. We decided to go in, but the doors were also closed. There were employees inside, so we rang the bell, and someone came out to tell us they would be there in 5 more minutes, leaving us outside the restaurant. Of course, we headed to Starbucks.
Service: 1
It’s pretty good put small
Atmosphere: 2
Food: 4
Service: 5
I have been getting a serious issue while visiting this branch. They always closed the door early without notice on their website nor at the door. Last time I visited, they closed the door at 10pm where on their website it says 12pm.
Coming to the orders, the french fries is always hard to eat. It is wrong solid and they always forget the dipping sauce. Oh yes, if you ask for extra sauce, they charge you for that!
Despite several conversations with the manager on shift about closing the door early, it seems like no one cares and they just do whatever they want to without respecting the company decision.
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