Northern Palace Restaurant

Quality is good, but portions are getting way too small. Take out meat containers were only 2/3rds filled. Phoned to let them know and they gave me the run around. Been a loyal customer for 12 years. For $110 i should be able to feed 2 adults and 3 kids. Not impressed.

Very nice Chinese people

They don’t answer their phones past 8:40pm even though they say they close at 9pm. The girls who work in the evening don’t come out to the front desk. They giggle and talk. The food is great and the owners are wonderful but the girls running things after the owners are gone have no respect for the business and No customer service skills.

Atmosphere: 5

Food: 5

Service: 1

it's consistent.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Almond Chicken

where do i start...my husband and i walk in...place is dead,one other couple there. hmmm weird. so we sit and wait. we get service, nice. ok server was great...none of this review includes her. we order...egg roll, 1 each, they were great. looked forward to my meal with high expectations...how disapointing when our meals came. ok i ordered a combo meal for 1...dry garlic pork with sweet and sour on the side, chicken chow mein and veg chop suey no mush or peppers as im alergic. my plate has green peppers and the cauliflour was shaved of its rot and also on my plate and veggies were clearly not trimmed. i tell the server right away and ask for a fresh batch of veggies, she brings back my plate a few min later with same veggies, the same shaved cauloflour, and the peppers picked out. i sigh, i eat the broccoli and 1 slice of carrot. i try dry pork and dip in sweet and sour...ewww it tasted off...i try 1 more and nope something not right and it was pink, the sweet and sour that is...anyhow i try the chic chow mein...tastes rancid and smelled funny. nope not eating it...not to mention the smallest dinner for 1 i have ever had. so good and great wall have great portions for their dinner for 1. anyhow i left and did not pay for my meal. My husband ordered chic balls and chic chop suey, his balls were ok although his sweet and sour sauce was also pink he ate them..his chop suey was microwaved the center was cold edges were hot veggies had the soggy look with a small pool of liquid like water on bottom of pittiful small bowl of veggies. he did not pay for his meal either. we left after tipping the waitress and thanking her for her service...none of this was her fault, she did her job. I will never drive up the hart for that crap again. why did i go there...past experience was always good before 2020 sadly not so any more. yet another dying restraunt!

Atmosphere: 1

Food: 1

Service: 3

Came here on a Friday evening with a group. The atmosphere is really nice. I heard they recently remodeled. Place really looks nice.

We were seated immediately. The wait staff was friendly.

Ordered beef and broccoli and a shrimp curry dish. I was surprised we had to ask for rice with our order. Maybe it is a thing here. Unfortunately, it took a while to get the rice so our meal was a little cold.

Overall, the experience was good.

Atmosphere: 5

Food: 4

Service: 4

I do enjoy the chinese food here

Atmosphere: 5

Food: 5

Service: 5

Treated the family to take out two nights ago, preordered for pick up after work. Everything was fresh, hot and not dried out! Thanks!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Honey Garlic Pork, Almond Chicken

I ordered a war wonton soup and a combo for 1 person.The soup was $20. Very watery and bland. Lacking flavor and meat. If it's $20 there needs to be a lot of veggies and meat.The combo for one person was #6The serving size was TINY. I am not a big eater, But this was tiny and mushy.However there was maybe 6 pieces of tiny super chewy sweet and sour pork. 3 mushy, NOT crispy slices of almond chicken with no almonds, the chicken was mushy not crispy or deep fried like it usual is.We picked up as we were already in the parking lot waiting, so we arrived before it was ready.There are also NO prices on the website which is crazy. So we had no idea what prices we were having to pay.The overall taste of dinner was lacking and not good at all. What a total bummer considering dinner came to $47. And they wanted a 20% tip ...even though I was picking up.Really not impressed. Won't be coming back. Makes me sad considering this was the place my husband and I went to on our first date 13 years ago.

Atmosphere: 3

Food: 1

Service: 2

Mmm mm best prawn & scallops in blackbean sauce/steam & deep fried appy plate..belated valentine dinner

Atmosphere: 5

Food: 5

Service: 5

It was my 77th birthday celebration..as usual they did not let us down...thankyou for the excellent service and awesome food and wonderful atmosphere...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Great Chinese Food, Almond Chicken

One of my favourite Chinese food restaurants! The menu offers a variety of traditional and specialty dishes. Spicy prawns and ginger beef hot pot are sure to please any palate. Prices are very reasonable and portions are generous. Every dish is perfectly cooked every time. The restaurant offers dine in or take out. Staff are welcoming and the owners dedication towards the local business is evident. I highly recommend trying their food and will continue to be a repeat customer given the enjoyable experiences.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Honey Garlic Pork, Ginger Beef, Lemon Chicken, Almond Chicken, Beef and Broccoli, Sweet and Sour Pork, Chicken Chow Mein

Had take out. Excellent food.

Food: 5

Service: 5

Recommended dishes: Great Chinese Food

Good for dining in.

Atmosphere: 4

Food: 4

Service: 3

I have been coming here for years. And normally the food is great, however the chowmein was very mushy almost like it’s been reheated. I phoned and asked if I could get new chowmein and give the mushy chowmein back as none of my family wants to eat it. And she told me to go somewhere else! I’m bringing the untouched food back. Not impressed. Horrible customer service.

Atmosphere: 3

Food: 1

Service: 1