They are very slow. Veeeeery veeeeeeery slow. I waited over 20 minutes for my drink and I am still waiting ?
they have 5 staffs working so this is very surprising. I’ve been to other much busier locations in Alberta and Vancouver with same amount of staff and it never takes this long.
Service: 2
Greg Lightheart
Do not order from the counter, staff treat you like a 3rd world citizen compared to drive thru customers. Manager and staff do not care that it takes 30+ minutes to make a simple drink after 10 minutes to order
Atmosphere: 1
Food: 1
Service: 1
A Sip of T
We've been waiting for half an hour and counting for our 2 drinks. Went to the counter at the 20min waiting mark to ask about them and they said it was only 4 drinks away, meanwhile the drive through has vehicles passing through with their order within minutes. Our order is still nowhere to be seen.
Greg H
Food was great, but waited 5m for my order to be taken and then 25 for the coffee to be ready ? had to leave without it as I didn't have that much time before work.
Atmosphere: 3
Food: 4
Service: 1
Evan Krueger
Don't know what's gone wrong in the last few weeks, but now consistently waiting 25+ minutes in the drive thru, even if there's only 3 cars ahead of me.
Atmosphere: 1
Food: 3
Service: 1
Taylor Day
Waited in the drive through for 40 minutes before we even ordered!!! Brutal!!! Can’t even exit because you’re stuck. Worst Starbucks location EVER. I don’t even wait this long in
Atmosphere: 1
Food: 3
Service: 1
Sukhjinder Sidhu
The guy name ale was so rude and I wait for like 25 minutes for my drink
Atmosphere: 5
Food: 5
Service: 1
Satnam Sadeora
Waited over 40 minutes in drive through. What a incompetance...shut it down..its not drive through....never again coming to this starbucks....
Service: 1
lexi Wesley-Plambeck
Had to walk out. Waited over 40 mins for a mobile order. Asked if it was coming up and get told it was still a few orders away. Do not go here if you want your coffee in a reasonable time.
Atmosphere: 1
Food: 1
Service: 1
Prabhdeep Singh
Great chai served by Caleb, excellent service, very friendly and joyful.. hope he gets a raise
I went through the drive through today (27/08/2024) I ordered 3 drinks (2 of the new fall drinks and one cookie crumble Frappuccino but I paid cash) I want to clarify that I am ALWAYS polite, I was raised right, and my Starbucks trips are often one of my favourite parts of my day because I love talking to their usually awesome staff. But today a man at the drive through (hat, caucasian, late 40s) was helping me and passing me my drinks. He passed me the Frappuccino and then one of the other drinks, not giving me a straw with the previous one and I sailed “oh hey can I have a straw?” Because sometimes they forget, and he stopped and asked me “well what do you say?” (Indicating for me to say please) and treated me like a little child, and belittled me in front of my friends. I have used my pleases and thank yous through this entire procedure. It was completely uncalled for and actually really uncomfortable and rude. I know it’s a small thing but it’s actually not. I just want my drink that I paid for and always tip well. I have been kind throughout this entire experience and wanted to be treated with the same kindness and respect I show your staff. Not to be talked down to and treated like a child.
To the man that helped me today, no customer regardless of there age, should be talked down too. Treat your customers with the same courtesy they do to you please.
Atmosphere: 1
Food: 4
Service: 1
Mike Sa
Worst carmel Maciato & a cold ham & no cheese sandwich I've ever eaten. Stupid looong wait in store.
Atmosphere: 2
Food: 1
Service: 1
minhwa cho
I go to have a latte every morning Please speak slowly for me who is not good at English and take orders kindly Maying morning start a pleasant day Thank you ?
Parking: You can park comfortably and pick up coffee in the morning.
Atmosphere: 5
Food: 5
Service: 5
Flavio G Viola
Coffee with a friend
Atmosphere: 5
Service: 5
Rogue Ltd.
The girl at the till was super, friendly and listened to my specific drink request. I waited in line with the 7 others, they all received their orders and left. Another group came in and they started making their drinks as I watched the Barista’s pickup my cup read it, set down and make one of the other drinks. 2-3 times they did this. Lady at front counter asked my name after seeing me there for 20min turned and asked a girl “could you please make my drink next” She made it and still did not read the instructions on the cup.
They are very slow. Veeeeery veeeeeeery slow. I waited over 20 minutes for my drink and I am still waiting ?
they have 5 staffs working so this is very surprising. I’ve been to other much busier locations in Alberta and Vancouver with same amount of staff and it never takes this long.
Service: 2
Do not order from the counter, staff treat you like a 3rd world citizen compared to drive thru customers. Manager and staff do not care that it takes 30+ minutes to make a simple drink after 10 minutes to order
Atmosphere: 1
Food: 1
Service: 1
We've been waiting for half an hour and counting for our 2 drinks. Went to the counter at the 20min waiting mark to ask about them and they said it was only 4 drinks away, meanwhile the drive through has vehicles passing through with their order within minutes. Our order is still nowhere to be seen.
Food was great, but waited 5m for my order to be taken and then 25 for the coffee to be ready ? had to leave without it as I didn't have that much time before work.
Atmosphere: 3
Food: 4
Service: 1
Don't know what's gone wrong in the last few weeks, but now consistently waiting 25+ minutes in the drive thru, even if there's only 3 cars ahead of me.
Atmosphere: 1
Food: 3
Service: 1
Waited in the drive through for 40 minutes before we even ordered!!! Brutal!!! Can’t even exit because you’re stuck. Worst Starbucks location EVER. I don’t even wait this long in
Atmosphere: 1
Food: 3
Service: 1
The guy name ale was so rude and I wait for like 25 minutes for my drink
Atmosphere: 5
Food: 5
Service: 1
Waited over 40 minutes in drive through. What a incompetance...shut it down..its not drive through....never again coming to this starbucks....
Service: 1
Had to walk out. Waited over 40 mins for a mobile order. Asked if it was coming up and get told it was still a few orders away. Do not go here if you want your coffee in a reasonable time.
Atmosphere: 1
Food: 1
Service: 1
Great chai served by Caleb, excellent service, very friendly and joyful.. hope he gets a raise
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went through the drive through today (27/08/2024) I ordered 3 drinks (2 of the new fall drinks and one cookie crumble Frappuccino but I paid cash) I want to clarify that I am ALWAYS polite, I was raised right, and my Starbucks trips are often one of my favourite parts of my day because I love talking to their usually awesome staff. But today a man at the drive through (hat, caucasian, late 40s) was helping me and passing me my drinks. He passed me the Frappuccino and then one of the other drinks, not giving me a straw with the previous one and I sailed “oh hey can I have a straw?” Because sometimes they forget, and he stopped and asked me “well what do you say?” (Indicating for me to say please) and treated me like a little child, and belittled me in front of my friends. I have used my pleases and thank yous through this entire procedure. It was completely uncalled for and actually really uncomfortable and rude. I know it’s a small thing but it’s actually not. I just want my drink that I paid for and always tip well. I have been kind throughout this entire experience and wanted to be treated with the same kindness and respect I show your staff. Not to be talked down to and treated like a child.
To the man that helped me today, no customer regardless of there age, should be talked down too. Treat your customers with the same courtesy they do to you please.
Atmosphere: 1
Food: 4
Service: 1
Worst carmel Maciato & a cold ham & no cheese sandwich I've ever eaten. Stupid looong wait in store.
Atmosphere: 2
Food: 1
Service: 1
I go to have a latte every morning
Please speak slowly for me who is not good at English and take orders kindly Maying morning start a pleasant day Thank you ?
Parking: You can park comfortably and pick up coffee in the morning.
Atmosphere: 5
Food: 5
Service: 5
Coffee with a friend
Atmosphere: 5
Service: 5
The girl at the till was super, friendly and listened to my specific drink request. I waited in line with the 7 others, they all received their orders and left. Another group came in and they started making their drinks as I watched the Barista’s pickup my cup read it, set down and make one of the other drinks. 2-3 times they did this.
Lady at front counter asked my name after seeing me there for 20min turned and asked a girl “could you please make my drink next” She made it and still did not read the instructions on the cup.
Atmosphere: 4
Food: 1
Service: 1
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